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Risk Operations Jobs in New York (NOW HIRING)

Risk Operations Specialist

Manhattan, NY ยท On-site

$80 - $90/hr

Risk Operations Specialist Location: Hybrid in New York (3 days in office) Qualifications: * 1+ years of experience within risk, customer experience or payment operations, ideally in the fintech ...

About Team / Role As a Global Risk Operations Program Manager, you will be the strategic engine behind an organization managing over $100B in annual payments (inbound and outbound) and safeguarding ...

About Team / Role As a Global Risk Operations Program Manager, you will be the strategic engine behind an organization managing over $100B in annual payments (inbound and outbound) and safeguarding ...

Support/Risk Operations

New York, NY ยท On-site

$80K - $90K/yr

Role Roadmap We're looking for a Support/Risk Operations Analyst to own the risk support ticket queue, which include the cases that sit at the intersection of fraud, KYC, account security, and user ...

QA LEAD, RISK OPERATIONS ABOUT CURRENT Current is a leading consumer fintech platform transforming financial access for everyday Americans with over five million members. We provide access to ...

QA LEAD, RISK OPERATIONS ABOUT CURRENT Current is a leading consumer fintech platform transforming financial access for everyday Americans with over five million members. We provide access to ...

You'll interact daily with the heads of Sales, Product, Operations, Compliance, Legal, Finance, and the CEO to deliver on risk initiatives. What You'll Do * Own credit and fraud risk strategy end-to ...

You'll interact daily with the heads of Sales, Product, Operations, Compliance, Legal, Finance, and the CEO to deliver on risk initiatives. What You'll Do * Own credit and fraud risk strategy end-to ...

Risk Manager

Manhattan, NY ยท On-site

$110 - $160/hr

You'll interact daily with the heads of Sales, Product, Operations, Compliance, Legal, Finance, and the CEO to deliver on risk initiatives. What You'll Do * Own credit and fraud risk strategy end-to ...

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Risk Operations information

What is risk operations?

Risk operations refer to the processes and teams within an organization that are responsible for identifying, assessing, managing, and mitigating risks related to business activities. This can include monitoring transactions for fraud, ensuring compliance with regulations, analyzing data to detect suspicious activity, and implementing controls to protect the company from financial and reputational harm. Risk operations professionals often work closely with legal, compliance, and security teams to develop strategies and tools that minimize potential losses. Their work is essential for maintaining trust with customers and meeting regulatory requirements.

What are the most common challenges faced by professionals in risk operations, and how can they be overcome?

Professionals in Risk Operations frequently encounter challenges such as rapidly evolving fraud tactics, balancing regulatory compliance with efficient operations, and managing large volumes of data for decision-making. Staying updated with the latest fraud trends and regulatory changes is essential, as is collaborating closely with compliance, customer service, and IT teams. Utilizing advanced analytics tools and ongoing training can help address these challenges, ensuring risks are identified quickly while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a risk operations professional, and why are they important?

To thrive in Risk Operations, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field, often supported by a relevant degree. Familiarity with risk management systems, data analysis tools like Excel or SQL, and sometimes certifications such as FRM or CAMS are typically required. Excellent problem-solving abilities, communication, and adaptability help you stand out in this role. These skills are vital for accurately identifying, assessing, and mitigating operational risks to protect the organization's assets and ensure regulatory compliance.

What is the difference between Risk Operations vs Risk Analyst?

AspectRisk OperationsRisk Analyst
Required CredentialsBachelor's degree, certifications like FRM or CRM often preferredBachelor's degree, certifications like FRM or CRM often preferred
Work EnvironmentOperational teams, risk management departments, often in financial institutionsAnalytical teams, risk management units, in finance and banking sectors
Employer & Industry UsageUsed across financial services, banking, insurance for risk management processesCommonly employed in finance, banking, and investment firms for risk assessment

Risk Operations and Risk Analyst roles share similar credentials and industry usage, but Risk Operations focuses on managing risk processes and systems, while Risk Analysts primarily analyze data to identify risks. Both roles are vital in financial sectors, often working closely together to ensure comprehensive risk management.

What are the most commonly searched types of Risk Operations jobs in New York?

The most popular types of Risk Operations jobs in New York are:

What cities in New York are hiring for Risk Operations jobs?

Cities in New York with the most Risk Operations job openings:

Infographic showing various Risk Operations job openings in New York as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Risk Operations Specialist

Socket.dev

Manhattan, NY โ€ข On-site

$80 - $90/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Key responsibilities

  • Handle frontline fraud decisioning to support ongoing business needs.

  • Manage escalations related to Risk decisioning through cross-functional collaboration.

  • Complete Zendesk tickets and written communications related to end users, internal escalations, partnerships or live payments according to relevant prioritization.


Job description

Risk Operations Specialist

Location: Hybrid in New York (3 days in office)

Qualifications:

  • 1+ years of experience within risk, customer experience or payment operations, ideally in the fintech space
  • 1+ years experience working with ZenDesk
  • Available to work between 9AM through 6PM EST, Monday through Friday
  • Able to come to the office 3x a week for team collaboration
  • Experience maintaining personal and group KPIs related to capacity and quality
  • Excellent interpersonal, collaboration and communication skills
  • Demonstrated ability to proactively problem solve and be a top-notch team player
Bonus points:
  • Experience working on a global team
A day in the life and how youโ€™ll make an impact:
  • Handle frontline fraud decisioning to support ongoing business needs
  • Manage escalations related to Risk decisioning through cross-functional collaboration
  • Complete Zendesk tickets and written communications related to end users, internal escalations, partnerships or live payments according to relevant prioritization
  • Communicate with customers via phone around account recovery efforts
  • Contribute to projects, collaborate with team members on specialized efforts, and proactively drive new initiatives
About the team:

Melio's innovative platform has created new and exciting ways to engage US small businesses in the payments ecosystem; and as with any financial innovation, this has also introduced threats and vulnerabilities. The Risk & Compliance Team works to protect Melio's platform and users from fraudulent, abusive and prohibited activity. We work cross functionally, with nearly every function in the company, to ensure we are seeing the correct information to make the right decisions.

Our main objectives ensuring our money movement is in line with relevant regulatory obligations and keeping our users safe. Our teams play a critical role in maintaining Melio's reputation, financial stability, and operational continuity.

About Melio USA:
  • Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. The annual base salary range for this position is $80,000 - $90,000
  • Medical, dental, vision: We offer highly competitive and selected plans with 100% coverage, FSA and HSA.
  • 401K matching and stock options: Feel the investment of working at a hyper-growth startup.
  • Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
  • Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
  • Office culture: Remote work in the state of Colorado with site level social events and ad hoc in person team working sessions
  • Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.

Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one\'s identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member\'s responsibility.

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