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Risk Operations Jobs in Indiana (NOW HIRING)

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Risk Operations information

What are the most common challenges faced by professionals in Risk Operations, and how can they be overcome?

Professionals in Risk Operations frequently encounter challenges such as rapidly evolving fraud tactics, balancing regulatory compliance with efficient operations, and managing large volumes of data for decision-making. Staying updated with the latest fraud trends and regulatory changes is essential, as is collaborating closely with compliance, customer service, and IT teams. Utilizing advanced analytics tools and ongoing training can help address these challenges, ensuring risks are identified quickly while maintaining a positive customer experience.

What are risk operations?

Risk operations refer to the processes and teams within an organization that are responsible for identifying, assessing, managing, and mitigating risks related to business activities. This can include monitoring transactions for fraud, ensuring compliance with regulations, analyzing data to detect suspicious activity, and implementing controls to protect the company from financial and reputational harm. Risk operations professionals often work closely with legal, compliance, and security teams to develop strategies and tools that minimize potential losses. Their work is essential for maintaining trust with customers and meeting regulatory requirements.

What are the key skills and qualifications needed to thrive as a Risk Operations professional, and why are they important?

To thrive in Risk Operations, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field, often supported by a relevant degree. Familiarity with risk management systems, data analysis tools like Excel or SQL, and sometimes certifications such as FRM or CAMS are typically required. Excellent problem-solving abilities, communication, and adaptability help you stand out in this role. These skills are vital for accurately identifying, assessing, and mitigating operational risks to protect the organization's assets and ensure regulatory compliance.

What is the difference between Risk Operations vs Risk Analyst?

AspectRisk OperationsRisk Analyst
Required CredentialsBachelor's degree, certifications like FRM or CRM often preferredBachelor's degree, certifications like FRM or CRM often preferred
Work EnvironmentOperational teams, risk management departments, often in financial institutionsAnalytical teams, risk management units, in finance and banking sectors
Employer & Industry UsageUsed across financial services, banking, insurance for risk management processesCommonly employed in finance, banking, and investment firms for risk assessment

Risk Operations and Risk Analyst roles share similar credentials and industry usage, but Risk Operations focuses on managing risk processes and systems, while Risk Analysts primarily analyze data to identify risks. Both roles are vital in financial sectors, often working closely together to ensure comprehensive risk management.

What are popular job titles related to Risk Operations jobs in Indiana? For Risk Operations jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Risk Operations jobs in Indiana look for? The top searched job categories for Risk Operations jobs in Indiana are:
Infographic showing various Risk Operations job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Risk & Contract Operations Administrator

Risk & Contract Operations Administrator

Indiana Wesleyan University

Marion, IN • On-site

Full-time

Posted 5 days ago


Indiana Wesleyan University rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

56th of 553 rated colleges and universities


Job description

Risk & Contract Operations Administrator
Job no: 495134
Work type: Administrative (Full Time)
Location: Marion, IN
Categories: Administrative/Professional, Business/Accounting/Finance
Job Title: Risk & Contract Operations Administrator
Reporting Relationship: Risk Operations Administrator & Deputy Title IX Coordinator
Unit: Central Administration
Department: Business Affairs-Central Administration
Campus Location: Elder Hall, Marion, IN
Summary of Position: The Risk & Contract Operations Administrator supports the University's commercial insurance, claims, risk transfer, contract administration, waiver/release, travel risk, and compliance calendar functions. This role emphasizes commercial insurance administration, including claims coordination, certificates of insurance, insurance renewals, and review of contract insurance requirements. The position works with University departments, legal counsel, insurance brokers, carriers, vendors, and leadership to help identify, document, and mitigate risk while ensuring insurance, risk, and contract processes are timely, consistent, and well-documented.
Duties and Responsibilities
  • Insurance, Claims, and Risk Operations
    • Supports the administration of the University's insurance programs, including workers' compensation, property, commercial auto, general liability, professional liability, educator's legal liability, cyber liability, employment practices liability, travel insurance, and umbrella/excess loss policies
    • Assists with annual insurance renewal processes by gathering information, organizing documentation, and coordinating with internal departments, brokers, and carriers
    • Manages and monitors University claims, incidents, claim filings, subrogation, and loss recovery in coordination with appropriate University personnel, brokers, carriers, and legal counsel
    • Reviews claim and incident information to help determine appropriate next steps
    • Processes incoming and outgoing certificates of insurance
    • Reviews insurance requirements in contracts and coordinates appropriate insurance documentation
    • Completes professional liability claim verification reports for health care providers on former/current School of Nursing students
    • Maintains accurate records related to insurance, claims, COIs, incidents, and related risk documentation
  • Contract Operations
    • Reviews, prepares, and coordinates contracts involving leases, licenses, purchases, sales, services, employment, research, and related matters in conjunction with legal counsel and appropriate University stakeholders
    • Administers the University Contract Management and Contract Signature systems
    • Coordinates contract intake, routing, review, signature, storage, and recordkeeping
    • Verifies that contracts are routed to appropriate reviewers and authorized signatories
    • Maintains accurate contract records, including executed agreements, supporting documents, renewal dates, key obligations, and agreement owners
    • Reviews contract-related insurance requirements and escalates related risk issues, including indemnification concerns, renewal obligations, data/security issues, and operational responsibilities
  • Waivers, Releases, and Event Risk
    • Oversees the campus waiver/release process in coordination with legal counsel and appropriate University stakeholders
    • Creates and reviews release of liability and assumption of risk forms for events, activities, and trips
    • Advises departments on event risk considerations, including when waivers, releases, COIs, or other supporting documentation may be needed
  • Travel Risk Support
    • Gathers security information for travel petitions
    • Serves as an emergency contact for trip crisis response, as assigned
    • Supports risk control procedures for international travel, semester abroad, academic classes, short-term trips, and field trips
    • Assists with trip registrations, traveler readiness, documentation review, and analysis of travel security conditions
  • Compliance Calendar and Administrative Support
    • Tracks recurring risk, insurance, contract, travel, and compliance-related deadlines, renewals, reporting obligations, and administrative processes
    • Supports recurring deadlines, renewals, reporting obligations, and administrative risk processes
  • Secondary Duties and Responsibilities
  • Contributes to risk and compliance education for University staff
  • Cross-trains in business compliance, crisis management, and business continuity
  • Assists with process improvements related to contract intake, routing, claims tracking, insurance documentation, and compliance calendar management
  • In conjunction with the Title IX Coordinator, assist with various Title IX efforts to remain compliant with federal and state legislation, regulation, and case law requiring the prompt and equitable resolution of all complaints pursuant to Title IX
  • Supports the development of internal procedures, checklists, templates, and guidance documents
  • Supports special projects related to risk operations, contracts, insurance, travel risk, and institutional risk documentation
  • Performs other duties as assigned in support of Business Affairs and University risk operations

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
  • Bachelor's degree required in Business, Risk Management, or a related field
  • Master's preferred.
  • Regulatory compliance, contract management, risk management, insurance, or claims-related certification preferred

Experience
  • Three or more (3+) years of experience in risk management, contract administration, insurance, claims, compliance operations, legal operations, higher education administration, or a related field
  • Two to five (2-5) years of experience with insurance programs, claims, certificates of insurance, risk transfer, or commercial liability lines
  • One or more (1+) years of experience reviewing, routing, or administering contracts and agreements preferred
  • Two to five (2-5) years in higher education, nonprofit, healthcare, or another regulated environment preferred
  • Experience using contract management systems, electronic signature platforms, compliance tracking tools, or similar administrative systems preferred

Required Skills
  • Ability to read, interpret, and communicate contract, insurance, regulatory, and operational documents
  • Strong organizational skills and attention to detail
  • Ability to manage multiple workflows, deadlines, and stakeholder requests
  • Critical thinking and sound judgment
  • Ability to identify and escalate risk issues appropriately
  • Strong written and verbal communication skills
  • Customer-oriented service approach
  • Ability to work collaboratively with University departments, legal counsel, insurance brokers, vendors, and external partners
  • Ability to maintain confidentiality and handle sensitive information with discretion
  • Proficiency with Microsoft Office, electronic document systems, contract management platforms, and related administrative tools

IWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised: 08 Jul 2026 US Eastern Daylight Time
Applications close: 09 Aug 2026 US Eastern Daylight Time
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