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Rinnai Jobs (NOW HIRING)

Granite Group

Outside Sales Representative

Woburn, MA · On-site

Rinnai Boilers & Water Heaters * Anvil Gruvlok * Viessmann Boilers * Uponor * IBC Boilers * Viega Experience We're Looking For Candidates with outside sales, account management, business development ...

Granite Group

Outside Sales Representative

Waltham, MA · On-site

Rinnai Boilers & Water Heaters * Anvil Gruvlok * Viessmann Boilers * Uponor * IBC Boilers * Viega Experience We're Looking For Candidates with outside sales, account management, business development ...

New

Granite Group

Outside Sales Representative

Woburn, MA · On-site

Rinnai Boilers & Water Heaters * Anvil Gruvlok * Viessmann Boilers * Uponor * IBC Boilers * Viega Experience We're Looking For Candidates with outside sales, account management, business development ...

New

Granite Group

Outside Sales Representative

Sanford, ME · On-site

Rinnai Boilers & Water Heaters * Anvil Gruvlok * Viessmann Boilers * Uponor * IBC Boilers * Viega Experience We're Looking For Candidates with outside sales, account management, business development ...

Granite Group

Outside Sales Representative

Waltham, MA · On-site

Rinnai Boilers & Water Heaters * Anvil Gruvlok * Viessmann Boilers * Uponor * IBC Boilers * Viega Experience We're Looking For Candidates with outside sales, account management, business development ...

New

Granite Group

Outside Sales Representative

Waltham, MA · On-site

Rinnai Boilers & Water Heaters * Anvil Gruvlok * Viessmann Boilers * Uponor * IBC Boilers * Viega Experience We're Looking For Candidates with outside sales, account management, business development ...

New

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All JobsRinnai Jobs

Rinnai information

What is the difference between Rinnai vs HVAC Technician?

AspectRinnaiHVAC Technician
CertificationsManufacturer-specific training, EPA certificationEPA certification, HVAC licenses
Work EnvironmentManufacturing, installation, maintenance of appliancesInstallation, repair, and maintenance of heating, ventilation, and air conditioning systems
Industry UsageAppliance manufacturing and serviceHVAC service industry

Rinnai professionals focus on specific appliance installation and maintenance, often requiring manufacturer training and EPA certification. HVAC Technicians have broader responsibilities, working on various heating and cooling systems, with certifications like EPA and state licenses. While Rinnai specialists may work within HVAC companies, they primarily deal with Rinnai products, whereas HVAC Technicians handle a wider range of systems across the industry.

What is a Rinnai technician?

Rinnai technicians are professionals who specialize in the installation, maintenance, and repair of Rinnai products, such as tankless water heaters and heating systems. They are trained to troubleshoot issues, perform routine servicing, and ensure that Rinnai appliances operate safely and efficiently. These technicians may work for authorized service providers or directly for Rinnai, and they often possess certifications specific to Rinnai equipment. Homeowners and businesses rely on Rinnai technicians to maximize the lifespan and performance of their Rinnai systems.

What are the key skills and qualifications needed to thrive as a Rinnai service technician, and why are they important?

To thrive as a Rinnai Service Technician, you need a solid understanding of gas appliances, HVAC systems, and plumbing, typically supported by relevant technical certifications or trade qualifications. Familiarity with diagnostic tools, Rinnai-specific service software, and safety compliance systems is crucial. Strong problem-solving skills, customer service orientation, and attention to detail set top technicians apart. These competencies ensure safe, efficient installation and maintenance of Rinnai products, leading to high customer satisfaction and adherence to safety standards.

What are some common challenges faced by Rinnai service technicians, and how can they be addressed?

Rinnai service technicians often encounter challenges such as troubleshooting complex tankless water heater systems, staying updated with new product technologies, and managing time efficiently when handling multiple service calls. These challenges can be addressed by participating in Rinnai's ongoing training programs, leveraging technical support resources, and collaborating with experienced colleagues. Adaptability and strong communication skills are also essential, as technicians frequently interact with customers and need to explain technical issues in an understandable way.
More about Rinnai jobs
What cities are hiring for Rinnai jobs? Cities with the most Rinnai job openings:
What states have the most Rinnai jobs? States with the most job openings for Rinnai jobs include:
What job categories do people searching Rinnai jobs look for? The top searched job categories for Rinnai jobs are:
Rinnai jobs near you
Infographic showing various Rinnai job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Senior Inside Sales Representative

Granite Group

Quincy, MA

Full-time

Posted 17 days ago

The Granite Group rating

7.5

Company rating: 7.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

174th of 415 rated retail wholesalers

Job description

The Granite Group is hiring Senior Inside Sales Representatives for existing and future Eastern Massachusetts branches. If you have experience in plumbing, HVAC, PVF, hydronics, or a related trade and enjoy helping customers find the right solutions, this is a great opportunity to grow with New England’s fastest-growing plumbing, hydronics, HVAC, and PVF wholesale distributor.

In these customer-facing roles, you will support contractors, plumbers, HVAC professionals, builders, and other trade customers. You will help process orders, answer product questions, recommend solutions, and contribute to a positive branch experience every day.

Helpful Product Knowledge

Experience with any of the following products or categories is helpful, but not required for every candidate:

  • Midea HVAC Products

  • Mitsubishi HVAC Products

  • Allied Air/Ducane HVAC Products

  • Weil-McLain Boilers

  • Kohler & Sterling Plumbing Products

  • NTI Boilers

  • State Water Heaters

  • NIBCO Commercial & Industrial Valves

  • Rinnai Boilers & Water Heaters

  • Anvil Gruvlok

  • Viessmann Boilers

  • Uponor

  • IBC Boilers

  • Viega

Experience We’re Looking For

Candidates with experience in any of the following areas are encouraged to apply:

  • HVAC

  • Plumbing

  • Pipe, valves, and fittings for residential or commercial applications

  • Hydronic Heating

  • Oil & Propane Supplies

  • Well & Water Systems

Qualifications

  • Strong customer service, communication, and problem-solving skills.

  • Sales-minded approach with a focus on helping customers succeed.

  • Experience in plumbing, HVAC, PVF, hydronics, wholesale distribution, construction supply, or related field preferred.

  • Ability to learn and communicate technical product information.

  • Strong organizational skills and attention to detail.

  • Team-oriented attitude and commitment to excellence.

  • Bilingual English/Spanish skills are a plus.

Benefits and Perks

  • Competitive pay and comprehensive benefits.

  • Career growth opportunities with a fast-growing New England distributor.

  • Supportive team environment where customer service and product knowledge are valued.

  • Access to respected industry brands and ongoing learning opportunities.

  • A company culture built on teamwork, accountability, and strong customer relationships.

Job Type: Full-time | Schedule: Monday–Friday, branch business hours | Pay: Competitive pay based on experience

About the Roles

These positions are ideal for someone who enjoys a fast-paced branch environment, takes pride in providing excellent customer service, and can build strong relationships with trade professionals. Successful candidates are dependable, detail-oriented, sales-minded, and eager to keep learning about the products our customers rely on.

What You’ll Do

  • Assist customers face to face and by phone with orders, pricing, availability, and product questions.

  • Recommend plumbing, HVAC, PVF, hydronic, and related products based on customer needs.

  • Enter and process customer orders accurately and efficiently.

  • Build relationships with contractors, plumbers, HVAC technicians, builders, and other trade professionals.

  • Support branch sales goals by identifying customer needs and suggesting value-added products or services.

  • Work with branch teammates to maintain a smooth, organized, and customer-friendly operation.

What The Granite Group employees say

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