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Revenue Protection Officer Jobs (NOW HIRING)

Qvest US

Chief Revenue Officer

New York, NY

Who We're Seeking We are seeking someone to lead our revenue growth team. A key focus will be to ... protected veteran status, or any other characteristic protected by law. Qvest applies this stance ...

Qvest US

Chief Revenue Officer

Los Angeles, CA

Who We're Seeking We are seeking someone to lead our revenue growth team. A key focus will be to ... protected veteran status, or any other characteristic protected by law. Qvest applies this stance ...

Qvest US

Chief Revenue Officer

New York, NY · On-site

Who We're Seeking We are seeking someone to lead our revenue growth team. A key focus will be to ... protected veteran status, or any other characteristic protected by law. Qvest applies this stance ...

Qvest US

Chief Revenue Officer

Los Angeles, CA

Who We're Seeking We are seeking someone to lead our revenue growth team. A key focus will be to ... protected veteran status, or any other characteristic protected by law. Qvest applies this stance ...

Qvest US

Chief Revenue Officer

New York, NY

Who We're Seeking We are seeking someone to lead our revenue growth team. A key focus will be to ... protected veteran status, or any other characteristic protected by law. Qvest applies this stance ...

Commercial Services

Chief Revenue Office

Houston, TX

The Chief Revenue Officer is the executive owner of profitable revenue growth across all lines of ... protects revenue and reputation. • Implement Voice of Customer (VoC), QBRs/EBRs, and closed-loop ...

Vim

Revenue Operations Manager

New York, NY · Hybrid

$130K - $160K/yr

Ship reports and dashboards that inform CEO and board decisions, using native tools where possible ... protected characteristics. By inputting your information and clicking "Submit Application", you ...

Vim

Revenue Operations Manager

New York, NY · On-site

$130K - $160K/yr

Ship reports and dashboards that inform CEO and board decisions, using native tools where possible ... protected characteristics. By inputting your information and clicking "Submit Application", you ...

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Revenue Protection Officer information

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$36K

$66.2K

$99.5K

How much do revenue protection officer jobs pay per year?

As of Jun 19, 2026, the average yearly pay for revenue protection officer in the United States is $66,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $83,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Revenue Protection Officer, and why are they important?

To thrive as a Revenue Protection Officer, you need a solid understanding of regulations related to revenue collection, investigative skills, and typically a background in law enforcement or relevant industry experience. Familiarity with case management systems, mobile data terminals, and sometimes specialized certification in fraud detection is often required. Strong communication, negotiation, and problem-solving skills help you effectively manage challenging situations and interact with the public. These skills and qualifications are crucial for identifying revenue loss, enforcing regulations, and maintaining organizational integrity.

What is the difference between Revenue Protection Officer vs Meter Reader?

AspectRevenue Protection OfficerMeter Reader
Primary RolePreventing revenue loss through fraud detection, account audits, and theft preventionReading utility meters to record consumption data
Required SkillsAnalytical skills, knowledge of billing systems, attention to detailBasic technical skills, accuracy, physical stamina
Work EnvironmentOffice-based with field inspectionsFieldwork, outdoor environment
CertificationsRelevant industry certifications often preferredNone typically required

While both roles operate within the utility industry, Revenue Protection Officers focus on safeguarding revenue through audits and fraud prevention, whereas Meter Readers primarily collect consumption data. The roles differ in responsibilities, skills, and work environment, but both are essential for utility companies' operations.

What are some common challenges faced by Revenue Protection Officers in their day-to-day work?

Revenue Protection Officers often encounter challenges such as dealing with confrontational situations when addressing fare evasion or unauthorized use of services. The role requires strong communication skills and the ability to remain calm under pressure, as they frequently interact with the public in potentially stressful circumstances. Additionally, they must stay up to date with company policies and legal regulations to ensure enforcement actions are fair and consistent. Teamwork is also important, as officers often collaborate with other departments and law enforcement to resolve complex cases.

What are Revenue Protection Officers?

Revenue Protection Officers are professionals employed by transport companies, utility providers, or similar organizations to prevent and detect revenue loss due to fare evasion, fraud, or non-payment. Their duties typically include checking tickets or passes, issuing penalty notices to offenders, and providing customer service. They also gather evidence and sometimes assist in legal proceedings against repeat offenders. The role requires strong communication skills, attention to detail, and the ability to handle potentially confrontational situations calmly and professionally.
More about Revenue Protection Officer jobs
What states have the most Revenue Protection Officer jobs? States with the most job openings for Revenue Protection Officer jobs include:
What job categories do people searching Revenue Protection Officer jobs look for? The top searched job categories for Revenue Protection Officer jobs are:
Revenue Protection Officer jobs near you
Infographic showing various Revenue Protection Officer job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 73% Full Time, 16% Part Time, and 9% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $66,191 per year, or $31.8 per hour.
Chief Revenue Cycle Officer - CRCO

Chief Revenue Cycle Officer - CRCO

University of Michigan

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

University Of Michigan rating

8.1

Company rating: 8.1 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

131st of 538 rated colleges and universities

Job description

Job Summary
Michigan Medicine is committed to operational and technology transformation, and the Chief Revenue Cycle Officer (CRCO) leads revenue cycle strategy and operations across the state-wide clinical and research missions, serving as a key strategic partner to institutional leadership.
A defining near-term responsibility is Michigan Medicine's consolidation of three Epic instances across the Academic Medical Center and Regional Health Network into a single enterprise platform. The CRCO leads the revenue cycle workstream for this initiative, building the governance framework to unify billing operations and set consistent standards across all entities.
The CRCO reports to the Michigan Medicine Chief Financial Officer and leads the Revenue Cycle Steering Committee. This role works in close partnership with digital, clinical, operational, compliance, legal, Medical School, and departmental leaders across the enterprise.
Responsibilities*
  • Develop and execute an enterprise revenue cycle strategy and metric-driven operating model aligned with Michigan Medicine's clinical, research, and financial goals.
  • Lead the revenue cycle workstream for the One Epic initiative, establishing the governance framework to align billing operations across entities and minimize customizations that limit enterprise scalability.
  • Provide revenue cycle guidance on service expansion, consolidation, and growth initiatives, including financial due diligence, operating model design, and readiness assessments.
  • Maintain a current perspective on healthcare reform, regulatory change, and the reimbursement environment, and translate that intelligence into operational and strategic priorities.
  • Define business priorities and accountability for revenue cycle automation and Artificial Intelligence technology utilization. Partner with digital, Epic, and vendor teams to ensure solutions are integrated and measurable. Lead the workforce and workflow redesign that automation requires.
  • Partner with Managed Care and Contracting to manage payer relationships and contracts across the Academic Medical Center and the Regional Health Network, using data to benchmark performance, negotiate effectively, and protect revenue.
  • Collaborate on clinical documentation integrity, research billing compliance, coverage analysis, and physician and faculty coding education across the clinical enterprises.
  • Improve the patient financial experience from pre-service through final billing, including transparency, payment options, financial assistance, and patient-facing digital tools.
  • Maintain a metrics-driven operation focused on clean claims, denial prevention, avoidable write-offs, accounts receivable, and cost-to-collect performance.
  • Identify root causes of net revenue loss and act quickly to put corrective measures in place.
  • Oversee revenue cycle functions including Patient Access, Coding, Health Information Management, Facility and Professional Billing, Accounts Receivable, Payment Posting, Patient Customer Service, Revenue Analytics, Compliance, Technology, and Training.
  • Lead a large, distributed revenue cycle team across multiple geographies, building a culture of performance, engagement, and continuous improvement.
  • Manage budgets, staffing models, and vendor relationships with cost discipline and operational accountability.

Required Qualifications*
Education
  • Bachelor's degree in business administration, healthcare administration, or a related field required.
  • Master's degree is strongly preferred.

Experience
  • 15 or more years of progressive revenue cycle leadership, including experience in a large, complex health system).
  • Demonstrated enterprise-scale financial results in net revenue improvement, accounts receivable reduction, denial management, and cost-to-collect performance.
  • Proven experience navigating large-scale system conversions or consolidations from a business leadership perspective.
  • A track record of maintaining high operational performance and staff engagement during significant organizational change.
  • Experience building collaborative relationships in a matrixed governance environment, including balancing regional needs with central standards.
  • Experience leading revenue cycle technology adoption, automation, and related change management.
  • Demonstrated financial management skills including budgeting, forecasting, AR and reserve analysis, and financial reporting.

Skills You Have
  • Ability to build trust and alignment among faculty, clinicians, and administrative peers in a highly matrixed academic environment.
  • Skilled at communicating financial strategy and operational priorities with clarity, transparency, and credibility at the executive level.
  • Proven ability to execute multi-year initiatives with measurable financial outcomes, disciplined risk management, and accountability across teams.
  • Effectiveness in leading large organizations through technology-driven transformation, including workflow redesign, staff development, and vendor management.
  • Ability and willingness to exhibit behaviors consistent with standards of performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).

Desired Qualifications*
  • Deep experience in the governance and financial structures of a university-based health system or academic medical center, including funds flow environments.
  • Specific experience with research billing compliance, clinical trial coverage analysis, and faculty and physician group support.
  • Familiarity with the strategic capabilities of Epic Resolute, Prelude, and related revenue cycle modules.
  • Knowledge of Medicare Advantage, HCC coding, and value-based care contract management.

Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits Can You Look Forward to?
  • Comprehensive benefits plan options, with excellent medical, dental and vision coverage effective on your very first day
  • Generous 2-to-1 Employer Match on Retirement Savings and immediate vesting
  • Paid Time Off
  • Tuition Reimbursement
  • Health Savings Accounts / Flexible Spending Accounts
  • Health and Wellness incentives
  • Work-Life Programs - to strengthen a workplace culture that supports personal and family life, including child care, elder care, lactation resources, and flexible work arrangements
  • Free access to LinkedIn Learning which offers more than 20,000 high quality, on-demand courses available at any time

Another Reason to GO BLUE!
  • Top 25 Universities in the World by Times Higher Education for 2026
  • University of Michigan Health named one of the World?s Best Hospitals in 2026, and #12 in the United States, by Newsweek and Statista
  • Michigan Medicine recognized as one of America?s Best-in-State Employers for 2025 by Forbes
  • University of Michigan was recognized in Crain?s 2025 Best Places to Work in Southeast Michigan
  • Michigan Medicine named one of America?s Best Employers for New Grads 2025, among the top 10 Michigan employers evaluated by Forbes and Statista
  • U-M Health named to the nation's Honor Roll of Best Hospitals by U.S. News & World Report, #1 hospital in Michigan, ranked among the nation's best in 11 different specialties for 2025
  • Michigan Medicine C.S. Mott Children?s was recognized as one of America?s Best Children?s Hospitals 2025 by Newsweek and Statista
  • University of Michigan Health-Michigan Medicine earned Top 25 Environmental Excellence award from Practice Greenhealth for 2025 & 2026
  • Michigan Medicine named one of the Best and Brightest Companies to Work For in metropolitan Detroit in 2024 by the National Association for Business Resources
  • Nationally Recognized for work/life effectiveness by WorldatWork

Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
Job Detail
Job Opening ID
278907
Working Title
Chief Revenue Cycle Officer - CRCO
Job Title
Head of Revenue Cycle Mgmt
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Hybrid
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
Exec Vp Med Affairs
Department
MM Rev Cycle (PTO)
Posting Begin/End Date
6/12/2026 - 7/12/2026
Career Interest
Healthcare Admin & Support

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About University of Michigan

Sourced by ZipRecruiter

The University of Michigan (U-M), based in Ann Arbor, MI, US, is one of America's most esteemed institutions in higher education. Established in 1817, it presides in the industry of education and research, providing a range of services including undergraduate, graduate, and professional education programs. Complementing this is an extensive research activity that has significantly contributed to various fields, from healthcare to engineering, humanities to sports. Upholding its mission "to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values", U-M consistently ranks among the top universities globally, a testament to its tradition of excellence in learning and research, and a deep commitment to innovation and discovery.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

Year founded

1817

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