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Revenue Operations Associate Jobs in Baltimore, MD

WSSC Water

Billing Associate

Laurel, MD · On-site

$31.98 - $54.37/hr

Procures office supplies for billing & revenue protection division * Performs other related duties ... part of a 24-hour 7-day operation Preferences * Bachelor's degree in business, public ...

ABM

CMMS Operations Coordinator

Columbia, MD · On-site

$45K - $67K/yr

With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative ... High school diploma or equivalent required; associate or bachelor's degree preferred. Preferred ...

OTO Development

Housekeeping Team Associate

Baltimore, MD · On-site

$15 - $18/hr

... operational excellence, community service, and sales, marketing, and revenue success. Our company ... Position: Housekeeping Team Associate Department: Housekeeping Hourly Position Reports to:

OTO Development

Housekeeping Team Associate

Baltimore, MD · On-site

$15 - $18/hr

... operational excellence, community service, and sales, marketing, and revenue success. Our company ... Position: Housekeeping Team Associate Department: Housekeeping Hourly Position Reports to:

OTO Development

Housekeeping Team Associate

Baltimore, MD · On-site

$15 - $18/hr

... operational excellence, community service, and sales, marketing, and revenue success. Our company ... Position: Housekeeping Team Associate Department: Housekeeping Hourly Position Reports to:

Leidos

Platform Operations Engineer

Silver Spring, MD · On-site

$107K - $195K/yr

... Associate)) * Ability to obtain Privileged User Account (PUA) certification * Experience with ... Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of ...

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All JobsRevenue Operations Associate JobsRevenue Operations Associate Jobs in Baltimore, MD

Revenue Operations Associate information

See Baltimore, MD salary details

$11

$26

$53

How much do revenue operations associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for revenue operations associate in Baltimore, MD is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $30.10 per hour, depending on experience, location, and employer.

What does a revenue operations associate do?

A Revenue Operations Associate supports the alignment and efficiency of sales, marketing, and customer success teams to drive business growth. They analyze data, manage sales tools and CRM systems, streamline processes, and help ensure accurate forecasting and reporting. Their role is crucial in removing operational bottlenecks, improving communication across departments, and ensuring revenue goals are met.

What are the key skills and qualifications needed to thrive as a revenue operations associate, and why are they important?

To thrive as a Revenue Operations Associate, you need strong analytical abilities, knowledge of sales and marketing processes, and often a bachelor's degree in business, finance, or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and proficiency in Excel are typically required, along with certifications in CRM or revenue operations being advantageous. Excellent communication, problem-solving, and organizational skills help you collaborate effectively and drive process improvements. These skills ensure efficient revenue workflows, accurate forecasting, and alignment across sales, marketing, and finance teams.

How does a revenue operations associate typically collaborate with sales, marketing, and customer success teams?

A Revenue Operations Associate plays a central role in aligning the efforts of sales, marketing, and customer success teams to ensure a seamless revenue process. They often coordinate cross-functional meetings, analyze data to identify process bottlenecks, and implement tools that enhance communication and workflow efficiency. By serving as the bridge between these departments, Revenue Operations Associates help drive consistent reporting, maintain data integrity, and support strategic initiatives that contribute to overall company growth. This collaborative approach fosters a unified revenue strategy and helps each team achieve their goals more effectively.

What is the difference between Revenue Operations Associate vs Sales Operations Coordinator?

AspectRevenue Operations AssociateSales Operations Coordinator
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldSimilar educational background, often with certifications in CRM or sales tools
Work EnvironmentCollaborates across sales, marketing, and finance teams to optimize revenue processesSupports sales team with data management, reporting, and process improvements
Industry UsageCommon in SaaS, tech, and B2B companies focusing on revenue growthWidely used in sales-driven organizations to streamline sales operations

The Revenue Operations Associate and Sales Operations Coordinator roles share similar educational backgrounds and work environments, focusing on supporting sales and revenue processes. However, the Revenue Operations Associate often has a broader scope, working across multiple departments to align revenue strategies, while the Sales Operations Coordinator primarily supports sales teams with operational tasks.

How to break into revenue operations?

To break into revenue operations as an associate, candidates should develop skills in data analysis, CRM tools like Salesforce, and understand sales and marketing processes. Gaining relevant experience through internships, certifications such as HubSpot or Salesforce, and strong communication skills can improve job prospects in this field.

Is revenue operations associate a good career?

A revenue operations associate role is a growing career path that involves aligning sales, marketing, and customer success teams to optimize revenue. It typically requires skills in data analysis, CRM tools, and cross-functional collaboration, offering opportunities for advancement in sales and marketing functions.

What are the most commonly searched types of Revenue Operations jobs in Baltimore, MD?

The most popular types of Revenue Operations jobs in Baltimore, MD are:

What are popular job titles related to Revenue Operations Associate jobs in Baltimore, MD?

For Revenue Operations Associate jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Revenue Operations Associate jobs in Baltimore, MD look for?

The top searched job categories for Revenue Operations Associate jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Revenue Operations Associate jobs?

Cities near Baltimore, MD with the most Revenue Operations Associate job openings:

Revenue Operations Associate jobs near you
Infographic showing various Revenue Operations Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,241 per year, or $26.1 per hour.

Billing Associate

WSSC Water

Laurel, MD • On-site

$31.98 - $54.37/hr

Full-time

Posted 27 days ago

Job description

Position Information
Functional Title Billing Associate Recruitment Category Type Standard Functional Category Customer Service Grade UO.08 FLSA Status Non-Exempt Requisition Number 27-0012 Number of Vacancies 1 Job Level Non-Management Job Code N/A Job Description Summary Organization Name Billing & Revenue Protection Reports to Supervisor, Billing & Revenue Protection Full or Part Time Full Time If Part Time how many hours per week Regular or Temporary Regular Position End Date (if temporary) Work Schedule
M-F 8am-5pm with additional hours as needed.
Position Location Laurel
Position Summary Information
General Summary
This position is for current WSSC Water employee's only
The Billing Associate is responsible for investigating and performing in-depth analysis and research. Processes and responds to a various routine and moderately complex billing adjustments, inquiries, and routine correspondence.
Essential Functions
  • Analyzes and processes work orders and field activities, such as in-house review, repair work, final readings, true readings, meter changes, turn-ons, turn-offs, check readings, reset/sticker remotes, and inspections to ensure timely and accurate billing of accounts

  • Reviews demolition requests and coordinates compliance activities with regulatory services, utility services, billing and revenue protection and plumbers prior to issuing demolition letters to county agencies and customers

  • Analyzes new meter and sub-meter installation requests and generates new meter install work orders, ensuring permits and inspection requirements have been met, meter size and location are correct, WHC/SHC are assigned to contract and released for service, and addresses are correct, including lot/block legal description and plumber information and permit issues resolved with permits services

  • Collects customer bills and various reports from the print shop and information technology

  • Reviews and processes refund requests

  • Researches accounts and performs quality assurance review of certain customer bills to interpret payment history, adjustments, and activity such as name changes and final bills

  • Analyzes and responds to routine correspondence and phone calls about various customer account issues such as payment arrangements, account maintenance fees, and bank errors

  • Refers meter leaks, dangerous areas, and problems requiring immediate attention to emergency services and follows-up to ensure activities are updated in the appropriate systems

  • Serves as a liaison between the Prince George's County Office of Code Enforcement, WSSC Water General Counsel's Office, customer service, utility services and IT in the processing of various county requests

  • Schedules field inspections, investigations and additional field activities to resolve problems or discrepancies processed on accounts and follows up to ensure accounts bill accurately

Other Functions
  • Provides training to employees, temporary staff and interns as needed

  • Maintains routine alphabetical and/or chronological files and/or records

  • Coordinates with records management and compliance prior to sending files off-site for storage

  • Provides switchboard coverage as needed

  • Analyzes, reviews, and processes E-Z Pay applications for internal customers, automatic debit payments, debit requests and investigates and responds to general E-Z Pay inquiries

  • Procures office supplies for billing & revenue protection division

  • Performs other related duties as assigned
Work Environment And Physical Demands
Work is performed in a standard office environment.
Required Knowledge, Skills, And Abilities
  • Ability to gain and maintain thorough knowledge of CSIS and MMIS database systems

  • Proficient in the use Microsoft Word and Excel

  • Good knowledge of business writing and math, for preparation of letters, memorandum and other documents

  • Good customer service and interpersonal communication skills

  • Good knowledge of office policies, procedures and regulations

  • Ability to adapt to frequent changes in the processing of daily work

  • Ability to perform fact-gathering and data manipulation to develop and compile various reports

  • Ability to analyze problems independently and take appropriate action within policy guidelines

Minimum Education, Experience Requirements
  • High School diploma or equivalent
  • 3+ years' customer service or administrative experience that involved use of business software and information systems

Additional Requirements
  • Completion of the WSSC Water Financial Disclosure statement within 30 days of employment and annually thereafter
  • Employees must be able to work rotating shifts, primary workplace or remotely/telework, including weekends, holidays and mandated overtime as part of a 24-hour 7-day operation

Preferences
  • Bachelor's degree in business, public administration, or related discipline
  • Call center customer service experience with greater preference for water and wastewater utility environment

Salary $31.98 - $54.37
Posting Detail Information
EEO Statement
WSSC Water is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, marital status or any other characteristic protected by federal, state, or local law. We make employment decisions based on merit, qualifications, and business needs.
Reasonable Accommodations: WSSC Water provides reasonable accommodations to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, practices, or observances, in accordance with applicable law. Applicants who require assistance or an accommodation during the application or hiring process should contact us atada@wsscwater.com
Close Date 08/13/2026 Open Until Filled No Special Instructions to Applicants
This position is for current WSSC Water employee's only.
Additional Information
All applicants selected will be subject to drug screening and a background check/verification.
Eligible applicants will be reviewed for consideration after 8/14/26. 
This position is in the collective bargaining unit represented by The International Brotherhood of the Teamster.

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