Revenue Operations Associate Jobs in Louisiana (NOW HIRING)

The Lead Revenue Auditor assists in the supervision of Revenue Auditors and the daily audit of the facility’s revenue. Leads implementation of department policies and procedures and ensuring compliance with policies and procedures in accordance with gaming regulations and internal controls.

• Provides day-to-day leadership and support for the Revenue Audit function, including the daily audit of revenue for gaming operations, mutuels, player services, complimentary services/items, food & beverage, and other applicable revenue-generating areas.
• Provides leadership, guidance, and technical support to Revenue Audit team members and assists with training and development as assigned.
• Assists with planning and implementing audit schedules to provide sufficient coverage of all operations while promoting the efficient use of departmental resources.
• Performs audits of all gaming and non-gaming areas of operations according to established procedures, internal controls, applicable regulations, and related reports.
• Collects, verifies, analyzes, and reconciles revenue figures using available electronic systems, reports, and supporting documentation. Analyzes revenue variances and discrepancies, research underlying causes, documents findings, and communicates significant issues to appropriate personnel for resolution.
• Reviews audit checklists and exception reports for compliance, accuracy, completeness, and timely response.
• Identifies, documents, and reports exceptions and violations of company policies and procedures, Louisiana State Police – Gaming Enforcement Division requirements, Louisiana State Racing Commission requirements, and applicable federal and state laws and regulations.
• Measures, analyzes, evaluate, and reports on the adequacy and effectiveness of compliance with internal controls.
• Communicate effectively with team members, department supervisors, management, and other departments to address issues, resolve discrepancies, facilitate timely corrective action, and ensure documentation is accurate, complete, timely, and maintained in accordance with established procedures and regulatory requirements.
• Utilizes casino management systems, electronic reporting systems, Microsoft Office applications, accounting software, electronic audit tools, and other available technologies to improve the efficiency, accuracy, and timeliness of revenue audit processes.
• Identifies opportunities to streamline audit procedures, reduce redundant and manual processes, and improve electronic documentation and workflow efficiency while maintaining required documentation, audit trails, record retention, and regulatory compliance.
• Maintains confidentiality of financial, operational, employee, and company information.
• Performs other duties as assigned.

• Demonstrated leadership ability, including the ability to provide guidance and technical support to team members, assist with training, and communicate effectively with supervisors, management, and other departments.
• Strong analytical, organizational, problem-solving, and attention-to-detail skills, with the ability to identify trends, variances, discrepancies, and control weaknesses.
• Ability to read, interpret, and communicate complex instructions, policies, procedures, regulations, reports, correspondence, and other business documents.
• Proficiency in Microsoft Office Suite, including Microsoft Excel, Word, and Outlook.
• Ability and willingness to learn and effectively utilize casino management systems, electronic audit tools, reporting systems, accounting software, and other available technology to support accurate, efficient, and timely audit processes.
• Ability to work independently, prioritize multiple assignments, meet deadlines, and maintain accuracy in a fast-paced environment.
• Ability to maintain accurate records and exercise sound judgment when identifying, investigating, documenting, and reporting discrepancies, variances, and control issues.
• Must be 21 years or older. Must be able to obtain a Gaming and Racing License from Louisiana Racing Commission.

Minimum of 2 years of experience in revenue auditing, accounting, internal auditing, financial controls, or a related field, preferably in a gaming, hospitality, or other regulated environment. Associate’s degree in accounting, finance, business administration, or a related field preferred.

Experience identifying or implementing process improvements, particularly using technology or electronic workflows, preferred. A combination of education and relevant professional experience may be considered.

 Knowledge of principles and processes for providing customer service. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to perform normal mathematical computations in regards to the implementation of current duties. Ability to define problems collects data, establish facts and draw valid conclusions.  Ability to interpret an extensive variety of instructions and deal with several variables.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves lifting, walking, talking, hearing, bending, stooping, climbing.  Must be able to lift and carry up to 50 pounds. Must be able to work weekends and holidays. Office/Casino environment; Subject to outdoor temperature; Exposed to smoke, bright lights and noise at times. The work environment consists of very non-demanding surroundings with a low noise level. Will occasional work in extreme heat or cold conditions.