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Revenue Assurance Process Analyst Jobs (NOW HIRING)

Process gaps and process deficiencies. * Perform detailed account research and investigations to ... Assurance, Revenue Operations, Customer Financial Operations, Financial Analysis, Contract ...

The Opportunity Adobe is seeking a Senior Revenue Assurance Analyst to join our Revenue Assurance ... Standardize and scale revenue-generating contract processes to meet company objectives. * Prepare ...

The Opportunity Adobe is seeking a Senior Revenue Assurance Analyst to join our Revenue Assurance ... Standardize and scale revenue-generating contract processes to meet company objectives. * Prepare ...

Analyze revenue streams to detect and correct revenue leakage accounting matters, providing ... Process Improvement: Identify opportunities to improve broad, cross-functional business processes ...

The Opportunity Adobe is seeking a Senior Revenue Assurance Analyst to join our Revenue Assurance ... Standardize and scale revenue-generating contract processes to meet company objectives. * Prepare ...

Analyze revenue streams to detect and correct revenue leakage accounting matters, providing ... Process Improvement: Identify opportunities to improve broad, cross-functional business processes ...

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Revenue Assurance Process Analyst information

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$29.5K

$76.3K

$127.5K

How much do revenue assurance process analyst jobs pay per year?

As of Sep 14, 2026, the average yearly pay for revenue assurance process analyst in the United States is $76,256.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $86,000.00 per year, depending on experience, location, and employer.

What does a Revenue Assurance Process Analyst do?

A Revenue Assurance Process Analyst is responsible for identifying, investigating, and resolving issues that may lead to revenue loss or leakage within an organization, especially in sectors like telecommunications and utilities. They analyze business processes, data flows, and systems to ensure all billable services are correctly captured and billed. Their work involves monitoring key performance indicators, developing controls, and recommending improvements to enhance revenue integrity and operational efficiency.

What are the key skills and qualifications needed to thrive as a Revenue Assurance Process Analyst, and why are they important?

To thrive as a Revenue Assurance Process Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or data analysis. Familiarity with revenue management systems, data analytics tools like SQL or Excel, and possibly certifications in auditing or process management are often required. Excellent problem-solving abilities, communication, and stakeholder management skills help you identify discrepancies and collaborate across departments. These competencies are essential to ensure accurate revenue recognition, minimize financial leakage, and optimize organizational profitability.

What are some common challenges faced by Revenue Assurance Process Analysts, and how can they be addressed?

Revenue Assurance Process Analysts often encounter challenges such as identifying revenue leakages, coordinating data from multiple systems, and ensuring compliance with changing regulations. Addressing these challenges requires strong analytical skills, a keen eye for detail, and effective cross-departmental collaboration, especially with finance, IT, and operations teams. Staying up-to-date with industry best practices and continuously improving process documentation also help analysts proactively mitigate risks and optimize revenue streams.

What is the difference between Revenue Assurance Process Analyst vs Revenue Auditor?

AspectRevenue Assurance Process AnalystRevenue Auditor
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CISA are commonUsually holds a bachelor's degree in accounting or finance; CPA certification is often preferred
Work EnvironmentWorks within finance or revenue teams, analyzing processes to prevent revenue lossWorks in audit departments, reviewing financial records and transactions for accuracy
Industry UsageCommon in telecommunications, utilities, and service providersWidely used across industries including banking, telecommunications, and retail

The Revenue Assurance Process Analyst focuses on proactively identifying and preventing revenue leakage through process improvements, while the Revenue Auditor primarily reviews financial records to ensure accuracy and compliance. Both roles require similar credentials and often operate within finance or audit departments, but their core functions differ in approach—preventive versus detective.

What cities are hiring for Revenue Assurance Process Analyst jobs?

Cities with the most Revenue Assurance Process Analyst job openings:

What are popular job titles related to Revenue Assurance Process Analyst jobs?

For Revenue Assurance Process Analyst jobs, the most frequently searched job titles are:

Infographic showing various Revenue Assurance Process Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $76,256 per year, or $36.7 per hour.

Sr Revenue Assurance Analyst

Remote

Tierpoint
IT Services • 501 - 1,000 employees

$60K - $97K/yr

Full-time

Posted 17 days ago


TierPoint rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Overview
The Senior Revenue Assurance Analyst is responsible for protecting revenue integrity through financial analysis, customer account reviews, revenue validation, dispute investigation, and revenue risk identification. The role ensures accurate customer financial outcomes through detailed research, analysis, and resolution of customer account concerns and financial discrepancies. This role is designed as a hybrid position with approximately 80% of responsibilities dedicated to Revenue Assurance and 20% focused on Billing Operations support. The position partners closely with, Finance, Billing Operations, Customer Success, Sales, and Legal/Contract Administration helping ensure customer financial obligations are accurately assessed, account concerns are appropriately resolved, and company revenue is protected.
Responsibilities
Revenue Assurance
  • Perform Customer Financial Resolution activities, including:
    • Evaluation of customer claims, disputes, and account concerns
    • Validation of contractual terms, pricing, and financial obligations
    • Investigation of disputed charges and account discrepancies
    • Determination of customer financial responsibility and amounts due
    • Assessment and recommendation of customer adjustments when warranted
  • Analyze customer account activity to identify:
    • Revenue leakage opportunities
    • Financial risk exposures
    • Process gaps and process deficiencies.
  • Perform detailed account research and investigations to support customer issue resolution.
  • Prepare recommendations and supporting documentation for management review and approval.
  • Conduct root-cause analysis and identify opportunities for process improvements to improve revenue integrity and reduce recurring issues.
  • Develop and maintain reporting and analytics related to:
    • Customer disputes
    • Account adjustments
    • Revenue recovery opportunities
    • Revenue risk trends
    • Operational performance metrics
  • Partner with Finance and business stakeholders to support revenue validation and control activities.

Billing Operations Support
  • Partner with Billing Operations teams to support customer account investigations and escalations.
  • Analyze billing discrepancies and complex customer account issues.
  • Support operational reporting, process optimization, and continuous improvement initiatives.
  • Serve as a resource for cross-functional initiatives impacting billing operations and customer financial outcomes.
  • Maintain working knowledge of billing, provisioning, and order-to-cash processes to support operational continuity and business needs.
  • Assist with implementation and enhancement of billing controls, policies, and procedures.

Qualifications
  • Bachelor's degree in Finance, Business Administration, Economics, Mathematics, Data Analytics, Accounting, or a related discipline.
  • Strong analytical, investigative, and critical-thinking abilities.
  • Experience researching complex customer account activity and financial discrepancies.
  • Ability to interpret contracts, pricing schedules, amendments, and customer agreements.
  • Experience evaluating financial impact and supporting business decision-making.
  • Advanced Microsoft Excel skills, including pivot tables, lookups, data analysis, and reporting.
  • Ability to manage multiple priorities while meeting deadlines and service-level expectations.

Preferred Experience
  • 3-7 years of experience in Revenue Assurance, Revenue Operations, Customer Financial Operations, Financial Analysis, Contract Administration, Audit, Billing Operations, Business Analysis, or related fields.
  • Experience in data center, colocation, managed services, cloud services, SaaS, technology services, or other recurring revenue businesses.
  • Experience in Revenue Assurance, dispute management, account reconciliation, revenue recovery, or financial adjustment processes.
  • Familiarity with billing operations and order-to-cash workflows.
  • Experience with Power BI, Tableau, SQL, Salesforce, ServiceNow, Billing Platform, or similar reporting and operational systems.
  • Experience supporting audit, compliance, risk management, governance, or control-focused functions.
  • Knowledge of customer account lifecycle management and revenue management principles.

Working Conditions
  • Remote or Hybrid environment

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.
Pay Range $60,000.00 - $97,778.29
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