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Returns Manager Jobs in Riverside, CA (NOW HIRING)

Returns Associate Warehouse

Pomona, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... Manager. * Follow all safety guidelines: Conveyor belt safety - No leaning on the conveyor belt and ...

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... Manager. * Follow all safety guidelines: Conveyor belt safety - No leaning on the conveyor belt and ...

Returns Associate Warehouse

La Verne, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... Manager. * Follow all safety guidelines: Conveyor belt safety - No leaning on the conveyor belt and ...

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... entry into the warehouse management system (WMS) * Label, tag, and stage items for further ... Maintain organization of returns area, including bins, shelves, and pallets * Follow detailed work ...

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Remote Tax Manager

Irvine, CA · On-site +1

$135K - $195K/yr

Individual (1040), business (1120S, 1065), and basic corporate returns * Manage a portfolio of clients across multiple industries * Provide tax planning and advisory services * Review work prepared ...

Ability to take directives from manager/supervisor * Good oral and written communication skills * Communicate with upper management/co-workers on a daily basis * Must be detail oriented * Must always ...

Ability to take directives from manager/supervisor * Good oral and written communication skills * Communicate with upper management/co-workers on a daily basis * Must be detail oriented * Must always ...

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

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Manage e-commerce fulfillment operations, including order processing, pick-and-pack, inventory accuracy, returns management, and SLA compliance for online retail customers. Inventory & Compliance

Tax Manager

Irvine, CA · On-site

$118K - $155K/yr

The Tax Manager will be responsible for Business Development while overseeing teams in the preparation of Federal and State tax returns, both individual and corporate returns, as well as other tax ...

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Returns Manager information

What are some common challenges faced by Returns Managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What are Returns Managers?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the key skills and qualifications needed to thrive as a Returns Manager, and why are they important?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.
What are popular job titles related to Returns Manager jobs in Riverside, CA? For Returns Manager jobs in Riverside, CA, the most frequently searched job titles are:
What cities near Riverside, CA are hiring for Returns Manager jobs? Cities near Riverside, CA with the most Returns Manager job openings:
Returns Associate Warehouse

Returns Associate Warehouse

Employbridge

Pomona, CA • On-site

$16.90 - $18/hr

Other

Medical, Dental, Vision, Retirement

Posted 7 days ago


Job description

Payrates & Weekend Differentials ($1.00 differential Sat & Sun):

  • 1st Shift Monday-Friday: $16.90 Sat & Sun: $17.90
  • 2nd Shift Mon-Fri: $16.90 Sat &Sun: $17.90
  • 3rd Shift Mon-Fri: $17.00 Sat & Sun: $18.00

REQUIREMENTS FOR FLEX:

  • **MUST COMPLETE THE 3-DAY TRAINING

REQUIREMENTS FOR TEMP TO HIRE:

  • ** COMPLETE 520 HOURS WORKING AT FN LOGISTICS THROUGH BLUECREW
  • ** YOU MUST BE CONSISTENTLY MEETING PERFORMANCE & ATTENDANCE REQUIREMENTS

PLEASE BE SURE YOUR BLUECREW APP NOTIFICATIONS ARE TURNED ON AND YOU ARE CHECKING YOUR IN-APP MESSAGES. PLEASE BE SURE REFRESH YOUR BLUECREW APP REGULARLY.

Job Title: Value Added Services - Returns Associate

Hours: Monday through Friday, 7 AM to 4 PM. Saturday is a required 6th day, with OT as needed from 6 AM to 4 PM.

Holiday Pay: Pay increase during the holiday season + additional $1/hour for weekend shifts (Saturday & Sunday).

PAYDAY:

  • Weekly every Friday
  • Direct Deposit
  • Chime Paycard
  • OnDemand Pay available

BENEFITS:

  • Medical, Dental, Vision, Accrued Sicktime, & IRA Retirement Plan.
  • FN Logistics offers Hourly Pay Increase during their Peak Season
  • Temp-to-hire position - FN Logistics will offer you a position with them once your hours are fulfilled so long as you meet attendance and performance requirements. There are great career opportunities with FN Logistics!

SUMMARY:

  • We are looking for reliable and dedicated individuals to join our Value Added Services - Returns team. In this role, you will be responsible for inspecting returned items, assessing what needs to be corrected to meet compliance standards, and performing necessary repairs or adjustments to ensure the items are ready for resale or re-shipment. This is a crucial position in our warehouse operations, as you will play a key role in getting our products back in top shape for our customers.

RESPONSIBILITIES:

  • Inspect returned items to determine what issues or discrepancies need to be addressed to ensure compliance with company standards.
  • Perform repairs, adjustments, or rework on returned products to correct any issues (e.g., packaging, labeling, assembly, etc.).
  • Collaborate with the receiving department to verify and document discrepancies that led to returns.
  • Ensure all repaired or adjusted items are in compliance with regulatory requirements and are properly prepared for re-shipment.
  • Maintain clean, organized work areas and follow all safety protocols.
  • Track and document work completed, noting all changes made to items.
  • Communicate with supervisors and team members about product statuses and quality control issues.

REQUIREMENTS:

  • Attention to detail and the ability to identify issues and quality problems.
  • Ability to work independently and as part of a team to meet deadlines.
  • Physical stamina to stand for long periods and handle various items of different weights and sizes.
  • Commitment to maintaining high standards of product quality and following compliance guidelines.
  • Willingness to work overtime and weekends when necessary, especially during busy seasons.
  • Flexibility to work 6 days a week (Monday through Saturday) during peak seasons.

LOCATION RULES:

  • No cell phone use or electronics on the warehouse floor. Use your cell phone only in designated areas on breaks.
  • No food or drinks at your workstations. Water and clear drinks are allowed.
  • You must use a clear bag and follow the dress code.
  • No headphones or earbuds in your ears are allowed while working.
  • Wearing the hood of a hoodie sweatshirt is not allowed on the warehouse floor.
  • Smoking and vaping is only permitted in the designated smoking area. The parking lot and warehouse are smoke & Vape-free.
  • ONLY VAPE & CIGARETTES ARE ALLOWED IN THE SMOKING AREA
  • You will be issued a badge after your first day. You must always wear your badge in the warehouse.
  • If you are leaving early let your FN supervisor know then check out with your Bluecrew Onsite Manager.
  • Follow all safety guidelines: Conveyor belt safety - No leaning on the conveyor belt and you must open the conveyor belt correctly. No running.
  • Bluecrew members working at FN Logistics are prohibited from posting any photos, videos, or references to their positions, the warehouse, or any proprietary information related to FN Logistics on social media.
  • THERE ARE SECURITY CAMERAS THROUGHOUT THE WAREHOUSE AND PARKING LOT
  • TIME THEFT - Will result in the end of assignment and termination from the Bluecrew Platform. At FN Logistics you are required to scan in at your designated work area after clocking in. A clock-in and no scans is considered TIME THEFT. As you have clocked in but are not actually working.
  • Claiming hours that you have not worked or claiming show up pay/reporting pay when you did not show up. Is TIME THEFT.

LOCATION INFO:

  • Refrigerators, water dispensers, microwaves, vending machines, Taco trucks, lockers, and cubies available.

***General Requirements***

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

When working in a warehouse environment through Bluecrew, you may be expected to do any and all of the following:

  • Working independently or in a team to pick, pack, and ship items
  • Safely relocating or repacking inventory items as directed, up to 50 pounds in weight
  • Operating machinery or other light equipment as trained in a safe and responsible manner
  • Reaching, crouching, bending over, and other physically strenuous activities as required by the immediate supervisor
  • Working on your feet at a fast pace for the entirety of the shift
  • Comfortable working in an environment where there are forklifts, machinery, large trucks, and other standard or sub-standard warehouse equipment
  • There may be a specific dress code, but if it is not listed, please make sure to wear close-toed shoes and pants.

It is important to Bluecrew that you go home in the same healthy state that you came to work in, so please do not accept this assignment if you cannot fulfill all of the above duties.


employbridge logo

About employbridge

Sourced by ZipRecruiter

The EmployBridge Story EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and more. We also offer a variety of career paths and encourage promotion from within. At EmployBridge, we operate an entire family of specialty staffing companies that include: Decca, Hire Dynamics, ResourceMFG, Select Staffing, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Duluth, GA, US

Year founded

1985