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Returns Manager Jobs in Riverside, CA (NOW HIRING)

NRI 3PL

Returns Clerk

Ontario, CA · On-site

$19.50/hr

Ability to learn basic warehouse management scanning system (WMS) * Strong attention to detail and ... Input returns information into the system. * Client communication via email and reporting.

NRI 3PL

Returns Clerk

Fontana, CA · On-site

$19.50/hr

Ability to learn basic warehouse management scanning system (WMS) * Strong attention to detail and ... Input returns information into the system. * Client communication via email and reporting.

Cosmo Appliances

Returns Inspector

Chino, CA

$17 - $22/hr

We are looking for a capable Returns Specialist who can assist in ensuring that all warehouse ... upper management * Maintain a safe, clean, and organized work environment at all times. * Other ...

NRI USA LLC

Returns Clerk

Fontana, CA

$19.50/hr

... repairsand returns duties.You'll be working with productsfrom awesome clients that are heavily ... Ability to learnbasic warehouse management scanning system (WMS) * Strong attention to detail and ...

NRI USA LLC

Returns Clerk

Ontario, CA · On-site

$19.50/hr

... repairsand returns duties.You'll be working with productsfrom awesome clients that are heavily ... Ability to learnbasic warehouse management scanning system (WMS) * Strong attention to detail and ...

Cosmo Appliances

Quality Inspector - Returns

Chino, CA · On-site

$17 - $22/hr

We are looking for a capable Returns Specialist who can assist in ensuring that all warehouse ... upper management * Maintain a safe, clean, and organized work environment at all times. * Other ...

Cosmo Appliances

Returns Inspector Processor

Chino, CA

$17 - $22/hr

We are looking for a capable Returns Specialist who can assist in ensuring that all warehouse ... upper management * Maintain a safe, clean, and organized work environment at all times. * Other ...

Skechers

Returns Processor

Rancho Belago, CA

$17 - $18/hr

Good interpersonal skills to establish and maintain management/co-worker relationships * Must be ... High School Diploma or equivalent preferred * 1+ year(s) experience in warehousing/Returns or ...

Employbridge

Returns Associate Warehouse

Brea, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... Manager. * Follow all safety guidelines: Conveyor belt safety - No leaning on the conveyor belt and ...

Employbridge

Returns Associate Warehouse

San Dimas, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... Manager. * Follow all safety guidelines: Conveyor belt safety - No leaning on the conveyor belt and ...

Employbridge

Returns Associate Warehouse

Irvine, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... Manager. * Follow all safety guidelines: Conveyor belt safety - No leaning on the conveyor belt and ...

Employbridge

Returns Associate Warehouse

Tustin, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... Manager. * Follow all safety guidelines: Conveyor belt safety - No leaning on the conveyor belt and ...

Employbridge

Returns Associate Warehouse

Irvine, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... Manager. * Follow all safety guidelines: Conveyor belt safety - No leaning on the conveyor belt and ...

Employbridge

Returns Associate Warehouse

Diamond Bar, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... Manager. * Follow all safety guidelines: Conveyor belt safety - No leaning on the conveyor belt and ...

Employbridge

Returns Associate Warehouse

Anaheim, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... Manager. * Follow all safety guidelines: Conveyor belt safety - No leaning on the conveyor belt and ...

Employbridge

Returns Associate Warehouse

Placentia, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... Manager. * Follow all safety guidelines: Conveyor belt safety - No leaning on the conveyor belt and ...

Employbridge

Returns Associate Warehouse

Orange, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... Manager. * Follow all safety guidelines: Conveyor belt safety - No leaning on the conveyor belt and ...

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Returns Manager information

What are some common challenges faced by Returns Managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What are Returns Managers?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the key skills and qualifications needed to thrive as a Returns Manager, and why are they important?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.
What are popular job titles related to Returns Manager jobs in Riverside, CA? For Returns Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Returns Manager jobs in Riverside, CA look for? The top searched job categories for Returns Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Returns Manager jobs? Cities near Riverside, CA with the most Returns Manager job openings:
Returns Manager jobs near you

Returns Clerk

NRI 3PL

Ontario, CA • On-site

$19.50/hr

Full-time

Posted 22 days ago

Job description

A Day in the Life
As a Returns Clerk, you will play an important part of the Returns team by organizing and completing all warranty, quality control, repairs and returns duties. You'll be working with products from awesome clients that are heavily involved in the active lifestyle.
What does success look like in this role?
The ideal candidate is someone who is team-oriented, proactive and has a high attention to detail. You should enjoy working in a fast-paced environment and priorities that may change daily , discern any potential roadblocks while remaining focused on partnering with the supervisor and the team.
The following schedule is available for this role:
Shift: Monday-Friday 1:30 pm-10:00 pm
Starting Pay:
$19.50 an hour (Includes $1.00 Shift Premium)
Location:
LK - 1950 S. Vintage Ave, Ontario, CA 91761
All About You
What You'll Bring to the Role:
  • Ability to learn basic warehouse management scanning system (WMS)
  • Strong attention to detail and time management skills
  • Has the ability to be flexible and adapt to changing priorities

The Must Haves:
  • Must be in good standing in your position (i.e., good attendance, performance, no PIPs within last 3 months)
  • Must make your current Supervisor/Manager aware of your interest BEFORE submitting your application
  • Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
  • Must be in good standing in your current position (i.e., good attendance, performance, no PIPs within the last 3 months)
  • Must make current Supervisor/Manager aware of your interest and have their approval PRIOR to applying

Things You Will Be Doing:
  • Ensures all returns are processed in a timely manner and as per client requirements.
  • Input returns information into the system.
  • Client communication via email and reporting.
  • Quality control on returns and warranty claims.
  • Following NRI safety rules, safety procedures, security protocol and standard operating procedures.
  • Keeps work and storage areas in a safe, clean, and tidy condition at all times.
  • Performs other duties as requested.

Perks
  • Staff purchase program - wear the brands you love!
  • Staff benefits plan - chose the benefits that are right for you!
  • Flexible and fun work environment - work hard and play hard!
  • Internal opportunities - we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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