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Returns Manager Jobs in Riverside, CA (NOW HIRING)

Cosmo Appliances

Returns Inspector

Chino, CA · On-site

$17 - $22/hr

We are looking for a capable Returns Specialist who can assist in ensuring that all warehouse ... upper management * Maintain a safe, clean, and organized work environment at all times. * Other ...

Cosmo Appliances

Returns Inspector Processor

Chino, CA

$17 - $22/hr

We are looking for a capable Returns Specialist who can assist in ensuring that all warehouse ... upper management * Maintain a safe, clean, and organized work environment at all times. * Other ...

Aquasure

Be Seen First

Warehouse Returns (RMA) Associate

Rancho Cucamonga, CA · On-site

$18 - $20/hr

... entry into the warehouse management system (WMS) * Label, tag, and stage items for further ... Maintain organization of returns area, including bins, shelves, and pallets * Follow detailed work ...

Solid Rock Recruiting LLC

Remote Tax Manager

Irvine, CA · On-site +1

$135K - $195K/yr

Individual (1040), business (1120S, 1065), and basic corporate returns * Manage a portfolio of clients across multiple industries * Provide tax planning and advisory services * Review work prepared ...

Pwc

Partnership Tax Manager - Indirect SALT

Irvine, CA · On-site

$73.50K - $244K/yr

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Regal Executive Search

Tax Manager

Irvine, CA · On-site

$118.50K - $155.30K/yr

The Tax Manager will be responsible for Business Development while overseeing teams in the preparation of Federal and State tax returns, both individual and corporate returns, as well as other tax ...

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Returns Manager information

What are the key skills and qualifications needed to thrive as a Returns Manager, and why are they important?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.

What are some common challenges faced by Returns Managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What are Returns Managers?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are popular job titles related to Returns Manager jobs in Riverside, CA? For Returns Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Returns Manager jobs in Riverside, CA look for? The top searched job categories for Returns Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Returns Manager jobs? Cities near Riverside, CA with the most Returns Manager job openings:
Returns Manager jobs near you

Returns Inspector

Cosmo Appliances

Chino, CA • On-site

$17 - $22/hr

Full-time

Medical, Retirement

Posted 6 days ago

Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Health insurance
  • Training & development

Cosmo Appliances is a rapidly growing appliance brand with a deep understanding of current and future customers and their needs in the kitchen. With our products, we want to inspire people to come together and create unforgettable moments. We value our employees and encourage each person to contribute ideas for improvement in both daily procedures and long-term goals. You can enjoy the satisfaction of using your particular skills to help people while working in a positive and encouraging environment.
We are looking for a capable Returns Specialist who can assist in ensuring that all warehouse policies and procedures are properly adhered to and that we are achieving our product distribution goals. This role applies to those with excellent communication skills, leadership capabilities, and strong attention to detail. This position is perfect for individuals who want to learn, grow, and succeed in a fast-paced start up environment. If you are ready for the challenge, then apply today-we'd love to meet you!
Essential Roles and Responsibilities:
  • Inspect, test, repair and organize returned kitchen appliances, checking for quality and condition of returned appliances and product;
  • Assist in consolidation and storing process of product that has been received into specific designated locations.
  • Receive return merchandise delivered by freight and small parcel carriers, following all return procedures for each product type.
  • Distribute returned items to their proper location
  • Picking and pulling orders of open box returned items for will call and online customers
  • Take detailed damage pictures and entering damage notes in internal computer systems or writing on paperwork (such as item conditions using our internal grading system, customers return reasons, order reference numbers).
  • Identify and report recurring product or packaging quality issues so they can be resolved with our vendors.
  • Be the companys key internal point of contact for all things related to returned merchandise and become a product expert by familiarizing with the technicalities of our products
  • Identify critical storage, distribution, and product quality issues and report them to upper management
  • Maintain a safe, clean, and organized work environment at all times.
  • Other tasks as required to meet team goals.
Knowledge, Abilities, and Qualifications:
  • 1+ years experience in returns / quality control / inspections
  • Able to individually lift and maneuver up to 70 lbs frequently and repetitively
  • Experience with Microsoft Excel / Google Sheets
  • Proficient in working with smart phones to perform daily tasks (taking photos, sending emails)
  • Forklift certified (plus but not required)
  • Able to stand for long hours and move quickly on feet
  • Focus and remain on task in a fast paced environment.
  • 1+ years of prior experience in returns or a distribution, warehouse, or other inventory handling environment.
  • Knowledge of warehouse operating procedures
Schedule: Monday-Friday 9AM-5:30PM (some overtime required)