Develop, document, and monitor individualized recovery goals and return-to-work plans. * Provide ... Ensure all case management work meets or exceeds customer and compliance requirements. * Build and ...
Develop, document, and monitor individualized recovery goals and return-to-work plans. * Provide ... Ensure all case management work meets or exceeds customer and compliance requirements. * Build and ...
Develop, document, and monitor individualized recovery goals and return-to-work plans. * Provide ... Ensure all case management work meets or exceeds customer and compliance requirements. * Build and ...
Develop, document, and monitor individualized recovery goals and return-to-work plans. * Provide ... Ensure all case management work meets or exceeds customer and compliance requirements. * Build and ...
Develop, document, and monitor individualized recovery goals and return-to-work plans. * Provide ... Ensure all case management work meets or exceeds customer and compliance requirements. * Build and ...
Develop, document, and monitor individualized recovery goals and return-to-work plans. * Provide ... Ensure all case management work meets or exceeds customer and compliance requirements. * Build and ...
Develop, document, and monitor individualized recovery goals and return-to-work plans.Provide ... Ensure all case management work meets or exceeds customer and compliance requirements.Build and ...
Quick apply
Develop, document, and monitor individualized recovery goals and return-to-work plans.Provide ... Ensure all case management work meets or exceeds customer and compliance requirements.Build and ...
Tax Manager
Las Vegas, NV · On-site
$120K - $150K/yr
Manage and review complex federal, state, and international tax returns for individuals, corporations, and partnerships. * Understand client's business needs, identify and analyze tax issues, and ...
Tax Manager
Las Vegas, NV · On-site
$120K - $150K/yr
Manage and review complex federal, state, and international tax returns for individuals, corporations, and partnerships. * Understand client's business needs, identify and analyze tax issues, and ...
Tax Manager
Las Vegas, NV · Hybrid
$106K - $139K/yr
Manage and review complex federal, state, and international tax returns for individuals, corporations, and partnerships. * Understand client's business needs, identify and analyze tax issues, and ...
Tax Manager
Las Vegas, NV · Hybrid
$106K - $139K/yr
Manage and review complex federal, state, and international tax returns for individuals, corporations, and partnerships. * Understand client's business needs, identify and analyze tax issues, and ...
Tax Manager / Senior Tax Advisor
Las Vegas, NV · On-site
$72K - $90K/yr
Ensure all returns meet the firm's quality standards while balancing efficiency, accuracy, and ... Leadership & Workflow Management * Lead a collaborative team of junior tax associates and ...
Quick apply
Tax Manager / Senior Tax Advisor
Las Vegas, NV · On-site
$72K - $90K/yr
Ensure all returns meet the firm's quality standards while balancing efficiency, accuracy, and ... Leadership & Workflow Management * Lead a collaborative team of junior tax associates and ...
Tax Manager / Senior Tax Advisor
Las Vegas, NV · On-site
$72K - $90K/yr
Ensure all returns meet the firm's quality standards while balancing efficiency, accuracy, and ... Leadership & Workflow Management * Lead a collaborative team of junior tax associates and ...
Quick apply
Tax Manager / Senior Tax Advisor
Las Vegas, NV · On-site
$72K - $90K/yr
Ensure all returns meet the firm's quality standards while balancing efficiency, accuracy, and ... Leadership & Workflow Management * Lead a collaborative team of junior tax associates and ...
Manage and conduct high level review of complex tax returns for our individual clients, business returns and trust returns * Stay current with changes in tax laws and regulations, advising clients on ...
Manage and conduct high level review of complex tax returns for our individual clients, business returns and trust returns * Stay current with changes in tax laws and regulations, advising clients on ...
Tax Senior Manager, Corporate Tax
Las Vegas, NV · On-site
$150K - $220K/yr
Manage and conduct high level review of complex tax returns for our individual clients, business returns and trust returns * Stay current with changes in tax laws and regulations, advising clients on ...
Tax Senior Manager, Corporate Tax
Las Vegas, NV · On-site
$150K - $220K/yr
Manage and conduct high level review of complex tax returns for our individual clients, business returns and trust returns * Stay current with changes in tax laws and regulations, advising clients on ...
Reporting directly to the Senior Manager, Distribution, this role provides leadership for receiving, shipping, inventory control, returns processing, and overall warehouse operations. The Operations ...
Reporting directly to the Senior Manager, Distribution, this role provides leadership for receiving, shipping, inventory control, returns processing, and overall warehouse operations. The Operations ...
Operations Manager
Reno, NV · On-site
Reporting directly to the Senior Manager, Distribution, this role provides leadership for receiving, shipping, inventory control, returns processing, and overall warehouse operations. The Operations ...
Operations Manager
Reno, NV · On-site
Reporting directly to the Senior Manager, Distribution, this role provides leadership for receiving, shipping, inventory control, returns processing, and overall warehouse operations. The Operations ...
Sales Representative
Las Vegas, NV · On-site
Provide technical assistance and solutions for customer returns. * Manage account services through follow-up and quality checks. * Develop and maintain existing product knowledge and sales materials.
Sales Representative
Las Vegas, NV · On-site
Provide technical assistance and solutions for customer returns. * Manage account services through follow-up and quality checks. * Develop and maintain existing product knowledge and sales materials.
Residential Property Manager
Las Vegas, NV · On-site
$2.0K - $5.0K/mo
We are seeking a Property Manager to become a part of our team! You will help plan and facilitate ... Update and improve properties to increase return on investment * Ensure all work order and repair ...
Quick apply
Residential Property Manager
Las Vegas, NV · On-site
$2.0K - $5.0K/mo
We are seeking a Property Manager to become a part of our team! You will help plan and facilitate ... Update and improve properties to increase return on investment * Ensure all work order and repair ...
Sales Representative
Las Vegas, NV · On-site
Provide technical assistance and solutions for customer returns. * Manage account services through follow-up and quality checks. * Develop and maintain existing product knowledge and sales materials.
Sales Representative
Las Vegas, NV · On-site
Provide technical assistance and solutions for customer returns. * Manage account services through follow-up and quality checks. * Develop and maintain existing product knowledge and sales materials.
General Manager
North Las Vegas, NV · On-site
$65K/yr
... into return guests. OPERATIONS * Ensure a safe working environment for employees and guests to ... Manage shifts which include: daily decision making, scheduling, planning while upholding standards ...
General Manager
North Las Vegas, NV · On-site
$65K/yr
... into return guests. OPERATIONS * Ensure a safe working environment for employees and guests to ... Manage shifts which include: daily decision making, scheduling, planning while upholding standards ...
General Manager
Las Vegas, NV · On-site
$65K/yr
... into return guests. OPERATIONS * Ensure a safe working environment for employees and guests to ... Manage shifts which include: daily decision making, scheduling, planning while upholding standards ...
General Manager
Las Vegas, NV · On-site
$65K/yr
... into return guests. OPERATIONS * Ensure a safe working environment for employees and guests to ... Manage shifts which include: daily decision making, scheduling, planning while upholding standards ...
... into return guests. OPERATIONS * Ensure a safe working environment for employees and guests to ... Manage shifts which include: daily decision making, scheduling, planning while upholding standards ...
... into return guests. OPERATIONS * Ensure a safe working environment for employees and guests to ... Manage shifts which include: daily decision making, scheduling, planning while upholding standards ...
General Manager
$60K/yr
... into return guests. OPERATIONS * Ensure a safe working environment for employees and guests to ... Manage shifts which include: daily decision making, scheduling, planning while upholding standards ...
General Manager
$60K/yr
... into return guests. OPERATIONS * Ensure a safe working environment for employees and guests to ... Manage shifts which include: daily decision making, scheduling, planning while upholding standards ...
(USA) Area Manager - Maintenance (fashion, Import, Print Solutions, Regional, Returns, Sam's, Wm.com
Dayton, NV · On-site
$80K - $120K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing ...
(USA) Area Manager - Maintenance (fashion, Import, Print Solutions, Regional, Returns, Sam's, Wm.com
Dayton, NV · On-site
$80K - $120K/yr
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing ...
Returns Manager information
What are some common challenges faced by returns managers and how can they effectively address them?
What is a returns manager?
What is the difference between Returns Manager vs Customer Service Representative?
| Returns Manager | Customer Service Representative |
|---|---|
| Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management. | Usually requires strong communication skills, basic computer skills, and customer service experience. |
| Works mainly in retail, e-commerce, or logistics environments managing return processes and policies. | Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat. |
| Focuses on overseeing return operations, policy enforcement, and team management. | Focuses on assisting customers, resolving issues, and providing product or service information. |
While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.
What are the key skills and qualifications needed to thrive as a returns manager?

Full-time
Posted 18 days ago
Job description
Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve.
ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry.
JOB SUMMARY:
As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management.
This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role.
KEY RESPONSIBILITIES:
- Coordinate care between medical providers, employers, insurance carriers, and injured workers.
- Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment.
- Develop, document, and monitor individualized recovery goals and return-to-work plans.
- Provide consistent communication and detailed progress reports to clients and stakeholders.
- Ensure all case management work meets or exceeds customer and compliance requirements.
- Build and maintain strong relationships with clients, providers, and internal team members.
QUALIFICATIONS:
Education & Licensure:
- Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required.
- Additional certifications such as CCM, CIRS, or other case management credentials are preferred.
- Must comply with all state-specific licensure and certification requirements.
- Prior experience in workers' compensation case management is strongly preferred.
- Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments.
Skills & Attributes:
At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment:
- Motivated -You take pride in exceeding goals and continuously improving.
- Organized - You can manage a fast-paced workload and multiple priorities with ease.
- Collaborative - You communicate clearly and work well with diverse teams and stakeholders.
- Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards.
ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.