It is not responsible for overall inventory management, purchasing activities, cycle counting, or inventory control functions. What you'll do: Returns Processing * Receive and inspect customer ...
It is not responsible for overall inventory management, purchasing activities, cycle counting, or inventory control functions. What you'll do: Returns Processing * Receive and inspect customer ...
It is not responsible for overall inventory management, purchasing activities, cycle counting, or inventory control functions. What you'll do: Returns Processing * Receive and inspect customer ...
It is not responsible for overall inventory management, purchasing activities, cycle counting, or inventory control functions. What you'll do: Returns Processing * Receive and inspect customer ...
Operations Manager - Returns Warehouse
Las Vegas, NV · On-site
$121K - $136K/yr
As an Operations Manager, you will lead strategic operations within our Returns Warehouse, overseeing a team of Area Managers and their direct reports. Your role is central to driving the success of ...
Operations Manager - Returns Warehouse
Las Vegas, NV · On-site
$121K - $136K/yr
As an Operations Manager, you will lead strategic operations within our Returns Warehouse, overseeing a team of Area Managers and their direct reports. Your role is central to driving the success of ...
As an Operations Manager, you will lead strategic operations within our Returns Warehouse, overseeing a team of Area Managers and their direct reports. Your role is central to driving the success of ...
As an Operations Manager, you will lead strategic operations within our Returns Warehouse, overseeing a team of Area Managers and their direct reports. Your role is central to driving the success of ...
The Role As the General Manager/Site Leader at Quince.com, you will play a pivotal role in overseeing our second Returns Processing Center, building it from the ground up. Leading a dynamic team that ...
The Role As the General Manager/Site Leader at Quince.com, you will play a pivotal role in overseeing our second Returns Processing Center, building it from the ground up. Leading a dynamic team that ...
The Role As the General Manager/Site Leader at Quince.com, you will play a pivotal role in overseeing our second Returns Processing Center, building it from the ground up. Leading a dynamic team that ...
The Role As the General Manager/Site Leader at Quince.com, you will play a pivotal role in overseeing our second Returns Processing Center, building it from the ground up. Leading a dynamic team that ...
Returns Processor
Las Vegas, NV · On-site
$19.75/hr
Second (2nd) Shift Returns Processor -Shift: Monday -; Thursday, 4:00pm -; 2:00am -Pay:$19.75 per ... Perform additional duties as assigned by management. Required Education and Experience : * High ...
Returns Processor
Las Vegas, NV · On-site
$19.75/hr
Second (2nd) Shift Returns Processor -Shift: Monday -; Thursday, 4:00pm -; 2:00am -Pay:$19.75 per ... Perform additional duties as assigned by management. Required Education and Experience : * High ...
Returns Processor
Las Vegas, NV · On-site
$19.75/hr
Second (2nd) Shift Returns Processor -Shift: Monday - Thursday, 4:00pm - 2:00am -Pay: $19.75 per ... Perform additional duties as assigned by management. Required Education and Experience : * High ...
Returns Processor
Las Vegas, NV · On-site
$19.75/hr
Second (2nd) Shift Returns Processor -Shift: Monday - Thursday, 4:00pm - 2:00am -Pay: $19.75 per ... Perform additional duties as assigned by management. Required Education and Experience : * High ...
Returns Processor
Las Vegas, NV · On-site
$19.75/hr
First (1st) Shift Returns Processor -Shift: Tuesday -; Friday, 5:30am -; 3:30pm -Pay:$19.75 per ... Perform additional duties as assigned by management. Required Education and Experience : * High ...
Returns Processor
Las Vegas, NV · On-site
$19.75/hr
First (1st) Shift Returns Processor -Shift: Tuesday -; Friday, 5:30am -; 3:30pm -Pay:$19.75 per ... Perform additional duties as assigned by management. Required Education and Experience : * High ...
Returns Processor
Las Vegas, NV · On-site
$19.75/hr
First (1st) Shift Returns Processor -Shift: Tuesday - Friday, 5:30am - 3:30pm -Pay: $19.75 per hour ... Perform additional duties as assigned by management. Required Education and Experience : * High ...
Returns Processor
Las Vegas, NV · On-site
$19.75/hr
First (1st) Shift Returns Processor -Shift: Tuesday - Friday, 5:30am - 3:30pm -Pay: $19.75 per hour ... Perform additional duties as assigned by management. Required Education and Experience : * High ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
A Day in the Life As a Returns Clerk, you will play an important part of the Returns team by ... Ability to learn basic warehouse management scanning system (WMS) * Strong attention to detail and ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
A Day in the Life As a Returns Clerk, you will play an important part of the Returns team by ... Ability to learn basic warehouse management scanning system (WMS) * Strong attention to detail and ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
A Day in the Life As a Returns Clerk, you will play an important part of the Returns team by ... Ability to learn basic warehouse management scanning system (WMS) * Strong attention to detail and ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
A Day in the Life As a Returns Clerk, you will play an important part of the Returns team by ... Ability to learn basic warehouse management scanning system (WMS) * Strong attention to detail and ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
A Day in the Life As a Returns Clerk, you will play an important part of the Returns team by ... Ability to learn basic warehouse management scanning system (WMS) * Strong attention to detail and ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
A Day in the Life As a Returns Clerk, you will play an important part of the Returns team by ... Ability to learn basic warehouse management scanning system (WMS) * Strong attention to detail and ...
Partnership Tax Manager - International
Las Vegas, NV · On-site +1
$73K - $244K/yr
Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...
Partnership Tax Manager - International
Las Vegas, NV · On-site +1
$73K - $244K/yr
Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
... repairsand returns duties.You'llbe working with productsfrom awesome clients that are heavily ... Ability to learnbasic warehouse management scanning system (WMS) * Strong attention to detail and ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
... repairsand returns duties.You'llbe working with productsfrom awesome clients that are heavily ... Ability to learnbasic warehouse management scanning system (WMS) * Strong attention to detail and ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
... repairsand returns duties.You'llbe working with productsfrom awesome clients that are heavily ... Ability to learnbasic warehouse management scanning system (WMS) * Strong attention to detail and ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
... repairsand returns duties.You'llbe working with productsfrom awesome clients that are heavily ... Ability to learnbasic warehouse management scanning system (WMS) * Strong attention to detail and ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
... repairsand returns duties.You'llbe working with productsfrom awesome clients that are heavily ... Ability to learnbasic warehouse management scanning system (WMS) * Strong attention to detail and ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
... repairsand returns duties.You'llbe working with productsfrom awesome clients that are heavily ... Ability to learnbasic warehouse management scanning system (WMS) * Strong attention to detail and ...
If you have hands‑on experience managing returns or RMAs and enjoy working in fast‑paced warehouse or logistics environments, this is a great opportunity to grow your career. No data center ...
Quick apply
If you have hands‑on experience managing returns or RMAs and enjoy working in fast‑paced warehouse or logistics environments, this is a great opportunity to grow your career. No data center ...
Remote Tax Supervisor (public accounting)
Las Vegas, NV · Remote
$106K - $139K/yr
The ideal candidate has several years of public accounting experience and has grown into a leadership role through reviewing returns, managing deadlines, and serving as a trusted resource for both ...
Quick apply
Remote Tax Supervisor (public accounting)
Las Vegas, NV · Remote
$106K - $139K/yr
The ideal candidate has several years of public accounting experience and has grown into a leadership role through reviewing returns, managing deadlines, and serving as a trusted resource for both ...
Tax Manager
Las Vegas, NV · On-site
$144 - $170/hr
The Manager is responsible for the efficient, accurate, complete, and timely preparation of all ... Assumes full responsibility for larger tax returns and delegates to the various tax preparers as ...
Tax Manager
Las Vegas, NV · On-site
$144 - $170/hr
The Manager is responsible for the efficient, accurate, complete, and timely preparation of all ... Assumes full responsibility for larger tax returns and delegates to the various tax preparers as ...
Returns Manager information
What are some common challenges faced by returns managers and how can they effectively address them?
What is a returns manager?
What is the difference between Returns Manager vs Customer Service Representative?
| Returns Manager | Customer Service Representative |
|---|---|
| Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management. | Usually requires strong communication skills, basic computer skills, and customer service experience. |
| Works mainly in retail, e-commerce, or logistics environments managing return processes and policies. | Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat. |
| Focuses on overseeing return operations, policy enforcement, and team management. | Focuses on assisting customers, resolving issues, and providing product or service information. |
While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.
What are the key skills and qualifications needed to thrive as a returns manager?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
Job description
At Codale Electric, we're proud of the role we've played in projects like the new Salt Lake Airport, the Las Vegas Raiders stadium and Soleil Lofts, as well as our role in housing, commercial, and industrial projects of every size throughout the Intermountain West. We strive to be the best wholesale distributor in the area and invite you to be part of building the future.
Returns Specialist Job Description
The Returns Specialist is responsible for receiving, inspecting, validating, and processing customer returns for both stock and non-stock material. This position ensures returned products are accurately verified, documented, and processed in accordance with company policies and procedures. The Returns Specialist works directly with Sales, Customer Service, vendors, Accounting, and warehouse operations to support return authorizations, non-stock vendor returns, customer credit processing, and proper handling of returned material.
This role is focused on return processing and material validation. It is not responsible for overall inventory management, purchasing activities, cycle counting, or inventory control functions.
What you'll do:
Returns Processing
- Receive and inspect customer-returned stock and non-stock material.
- Verify part numbers, quantities, product condition, and packaging against return documentation, sales orders, invoices, and supporting paperwork.
- Determine eligibility of returned material based on company return policies and established procedures.
- Accurately process return transactions in company systems in a timely manner.
- Maintain complete and accurate return documentation, notes, and related records.
- Identify, communicate, and help resolve discrepancies involving returned materials.
Material Validation
- Inspect returned material for damage, defects, signs of use, condition issues, and compliance with return requirements.
- Validate returned products against supporting documentation and company standards before processing the return.
- Confirm whether material is eligible to be returned to stock, staged for non-stock return processing, or escalated for review.
- Escalate questionable, damaged, defective, or non-compliant materials.
- Ensure returned material is labeled, staged, and organized appropriately.
Stock Return Handling
- Process approved stock returns in accordance with company procedures.
- Ensure validated stock material is properly identified, labeled, and prepared for return to the warehouse location.
- Put away approved stock material in designated locations.
- Maintain an organized returns staging area.
Non-Stock Return Management
- Work directly with vendors and manufacturer representatives to request Return Goods Authorizations.
- Prepare, submit, and maintain documentation required for vendor return approval.
- Coordinate the non-stock return process from initial request through final vendor resolution.
- Track open vendor return requests and follow up.
- Ensure non-stock returns are processed in accordance with company and vendor requirements.
- Maintain detailed records of vendor return activity.
Customer Credit Processing
- Process customer credits accurately and in accordance with company policies.
- Verify all required documentation before processing credits.
- Coordinate with Sales, Customer Service, Accounting, and warehouse teams.
- Apply freight charges, restocking fees, and vendor credit information as required.
- Maintain complete records of all customer credits issued.
- Escalate credit exceptions or incomplete documentation.
Administrative and Operational Support
- Monitor outstanding returns and follow up on unresolved transactions.
- Communicate return status updates.
- Follow company safety procedures.
- Support continuous improvement efforts.
- Perform other related duties as assigned.
What you'll bring:
- High school diploma or GED.
- Previous experience in customer returns, warehouse operations, receiving, customer service, or distribution preferred.
- Strong attention to detail and commitment to accuracy.
- Ability to follow established procedures and make sound decisions.
- Basic computer skills.
- Strong organizational, verbal, and written communication skills.
- Ability to manage multiple priorities.
- Ability to work independently and collaboratively.
Preferred Qualifications
- Experience in electrical distribution, industrial distribution, or supply chain operations.
- Experience with Eclipse or similar ERP systems.
- Knowledge of return authorization processes and customer credit procedures.
- Forklift certification or ability to obtain certification.
Physical Requirements
- Ability to lift and move materials up to 50 pounds.
- Ability to stand, walk, bend, reach, and perform warehouse activities.
- Ability to safely operate material handling equipment.
- Ability to work in a warehouse environment with varying temperatures and conditions.
Location: Las Vegas, NV
Schedule: between 6:00am - 3:00pm (Monday-Friday)
Why work for Codale Electric Supply?
It feels good to drive down the road and say, "I played a part in that." You can be part of a wide array of projects, no matter your role at Codale. Successful team members at Codale demonstrate integrity, a commitment to excellence and a desire to be the best warehouse employee, delivery driver, office support staff or salesperson. Each day presents opportunities to strive for improvement, to build customer relationships and to build your skills and accomplishments. You can build a long-term career at Codale.
Our Competitive Benefits?
401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path.
About Codale Electric and Sonepar USA
Founded in 1975 by Dale P. Holt, Codale Electric Supply started with only five employees before becoming one of the most innovative and fastest-growing electrical supply distributors in the nation. Today, we are headquartered in Salt Lake City, Utah and currently have branch locations in the western United States. Even though we have quite a presence in Utah, Nevada, and Wyoming, we've declared that we will not rest until we can help provide contractors throughout the nation with the supplies that they need. www.codale.com
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
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