ZipRecruiter

Log In

1

Returns Manager Jobs in Kentucky (NOW HIRING)

Plumber's Supply Company

Returns Coordinator

Lexington, KY · On-site

$15.75 - $20.75/hr

Monitor and manage all returns, RMAs, and vendor credits * Review returned inventory and determine the appropriate disposition of materials * Create and process vendor returns using company systems

Plumbers Supply Co

Returns Coordinator

Lexington, KY · On-site

$15.75 - $20.75/hr

Monitor and manage all returns, RMAs, and vendor credits * Review returned inventory and determine the appropriate disposition of materials * Create and process vendor returns using company systems

Galls

Returns Associate

Lexington, KY

$13.75 - $16.50/hr

Ability to learn internal order management software. * Ability to meet productivity standards with ... Previous Returns experience preferred EOE/Disability/Vets

Galls

Returns Associate

Lexington, KY · On-site

$13.75 - $16.50/hr

Ability to learn internal order management software. * Ability to meet productivity standards with ... Previous Returns experience preferred EOE/Disability/Vets

Pwc

Partnership Tax Manager - International

Louisville, KY · On-site +1

$73K - $244K/yr

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Specialty RX

Returns Pharmacy Technician

Elizabethtown, KY · On-site

$16 - $19.50/hr

We are seeking a Returns Pharmacy Technician to join our growing team in Elizabethtown KY ... This role is vital in managing the receipt, documentation, and processing of returned medications ...

Space Tango LLC

Mission Manager

Lexington, KY · On-site

Coordinate NASA integration activities from mission planning through payload return * Manage ... mission timelines, readiness activities, and integration milestones * Prepare and coordinate NASA ...

next page

Showing results 1-20

All JobsReturns JobsReturns Manager JobsReturns Manager Jobs in Kentucky

Returns Manager information

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.
What are popular job titles related to Returns Manager jobs in Kentucky? For Returns Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Returns Manager jobs in Kentucky look for? The top searched job categories for Returns Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Returns Manager jobs? Cities in Kentucky with the most Returns Manager job openings:
Returns Manager jobs near you
Infographic showing various Returns Manager job openings in Kentucky as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Returns Coordinator

Plumber's Supply Company

Lexington, KY • On-site

$15.75 - $20.75/hr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

Do you enjoy solving problems, staying organized, and making sure nothing falls through the cracks?
Plumbers Supply Co. has been a trusted name in the plumbing, HVAC, and industrial supply industry for more than 105 years. As a family-owned company, we've built our reputation on strong relationships, operational excellence, and doing things the right way.
We're looking for a Returns Coordinator who takes ownership of their work, pays attention to details, and enjoys bringing order to processes that directly impact the success of the business.
WHO WE ARE
We're not a massive corporation where you're just another employee number. We're a team-oriented organization where your contributions are visible and appreciated.
Our warehouse and operations teams play a critical role in delivering exceptional service to our customers. The Returns Coordinator helps ensure returned products, vendor credits, and inventory transactions are processed accurately so our operations run smoothly and efficiently.
WHAT THE JOB LOOKS LIKE DAY-TO-DAY
  • Monitor and manage all returns, RMAs, and vendor credits
  • Review returned inventory and determine the appropriate disposition of materials
  • Create and process vendor returns using company systems
  • Coordinate with vendors and Purchasing to obtain return authorizations (RGAs)
  • Package and ship returned materials to vendors
  • Track open returns and vendor credits, following up to ensure timely resolution
  • Verify vendor credits and resolve discrepancies when needed
  • Submit supporting documentation and maintain accurate records
  • Maintain an organized returns staging area and filing system
  • Monitor reporting and identify aging returns that require action
  • Assist with inventory counts, audits, and process improvement initiatives
  • Support warehouse operations during peak periods as needed
WHAT WE NEED FROM YOU
  • High school diploma or GED required
  • At least one year of warehouse, inventory, or returns processing experience preferred
  • Experience with vendor returns, RMAs, inventory reconciliation, or similar processes is a plus
  • Comfortable using inventory systems, scanners, and basic computer applications
  • Strong attention to detail and organizational skills
  • Ability to prioritize work and follow through on open items
  • Ability to read and interpret return documentation, packing slips, and related paperwork
  • Strong communication and problem-solving skills
  • Ability to work independently while also collaborating with Purchasing, Accounts Payable, vendors, and warehouse teams
  • Ability to lift up to 50 pounds regularly and work in a warehouse environment
WHAT YOU GET
  • Competitive pay
  • Health insurance
  • Paid holidays
  • Vacation time
  • 401(k) with company match
  • Long-term stability with a family-owned company
  • Opportunities to learn and grow within the organization
  • A team environment where your work matters and your contributions are recognized
WHY THIS ROLE MATTERS
Every returned product, vendor credit, and inventory adjustment impacts our business. The Returns Coordinator helps protect company resources, maintain inventory accuracy, and ensure we recover every credit owed to us. If you're someone who enjoys organization, accountability, and seeing tasks through to completion, you'll find real satisfaction in this role.
If you're ready to join a company that values hard work, accuracy, and teamwork, apply today.

Apply