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Returns Manager Jobs in Illinois (NOW HIRING)

Returns

Libertyville, IL

$15.50 - $18.50/hr

Manage system receiving, processing returns, and cosmetic grading of cell phones and accessories * Use bar code scanners Returns Associate Requirements * Must possess intermediate level computer ...

Customer Service Manager

Palatine, IL · On-site

$15.75 - $16.75/hr

Responsibilities: * Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting part-time and ...

Customer Service Manager

Norridge, IL · On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

Key responsibilities include the meticulous review of tax returns, management of concurrent client engagements, and resolution of intricate tax issues. Additionally, you'll provide strategic advice ...

New

Key responsibilities include the meticulous review of tax returns, management of concurrent client engagements, and resolution of intricate tax issues. Additionally, you'll provide strategic advice ...

New

Tax Manager

Vernon Hills, IL · On-site

$108K - $141K/yr

Tax Manager FSB&W is seeking accounting professionals to join our fast-growing team. We are a ... return. We have a diverse client base, keeping you challenged with assignments that vary by ...

Tax Manager

Vernon Hills, IL · On-site

$108K - $141K/yr

Tax Manager FSB&W is seeking accounting professionals to join our fast-growing team. We are a ... return. We have a diverse client base, keeping you challenged with assignments that vary by ...

Tax Manager

Vernon Hills, IL · On-site

$108K - $141K/yr

Provide innovative tax planning and review complex income tax returns * Manage tax provision and ... tax compliance process * Improve processes by developing or implementing best practices * Manage ...

Customer Service Manager

Palatine, IL · On-site

$15.75 - $16.75/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting part-time and seasonal range - $15.75 ...

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Customer Service Manager

Norridge, IL · On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

The role relies on tax return-ready books and records provided by clients and does not involve ... Manage client relationships, including client groups with multiple entities (up to 100+). Provide ...

Accountant

Skokie, IL · Hybrid

$80K - $90K/yr

This role is responsible for preparing individual and business tax returns, managing a high-volume caseload, and serving as a direct point of contact for clients. The ideal candidate is highly ...

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Returns Manager information

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the most commonly searched types of Returns jobs in Illinois?

The most popular types of Returns jobs in Illinois are:

What are popular job titles related to Returns Manager jobs in Illinois?

For Returns Manager jobs in Illinois, the most frequently searched job titles are:

What cities in Illinois are hiring for Returns Manager jobs?

Cities in Illinois with the most Returns Manager job openings:

Infographic showing various Returns Manager job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

$15.50 - $18.50/hr

Full-time

Re-posted 28 days ago


Job description

Returns Associate Responsibilities

  • Manage system receiving, processing returns, and cosmetic grading of cell phones and accessories
  • Use bar code scanners

Returns Associate Requirements

  • Must possess intermediate level computer skills
  • Detailed oriented with strong analytic skills
  • Ability to work a flexible schedule to include weekends

Earn a Bonus!
Possible temp-to-hire!
Pay raise after 90 days!

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