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Returns Administrator Jobs (NOW HIRING)

ROLE SUMMARY The Leave Administrator is responsible for the administration, coordination, and ... Manage leave extensions, denials, and return-to-work processes. Compliance & Risk Management

The Leave Administrator is responsible for administering all leave-of-absence programs, including ... Communicate proactively regarding required documentation, leave timelines, and return-to-work steps.

The Leave Administrator is responsible for administering all leave-of-absence programs, including ... Communicate proactively regarding required documentation, leave timelines, and return-to-work steps.

The Leave Administrator is responsible for administering all leave-of-absence programs, including ... Communicate proactively regarding required documentation, leave timelines, and return-to-work steps.

Returns Coordinator/Receiver

Pottstown, PA ยท On-site

$15.50 - $19.75/hr

This role is responsible for handling the returns process while being a member of our receiving ... Eastwood Automotive Company LLC dba The Eastwood Company (cultureindex.com) The Eastwood Company ...

Trust and Estates Administrator The Trust & Estates Administrator is responsible for providing ... Prepare and file estate tax returns; assist with and prepare for federal and state tax audits

Trust and Estates Administrator The Trust & Estates Administrator is responsible for providing ... Prepare and file estate tax returns; assist with and prepare for federal and state tax audits

The Leave Administrator is responsible for administering all leave-of-absence programs, including ... Communicate proactively regarding required documentation, leave timelines, and return-to-work steps.

The Leave Administrator is responsible for administering all leave-of-absence programs, including ... Communicate proactively regarding required documentation, leave timelines, and return-to-work steps.

The Leave Administrator is responsible for administering all leave-of-absence programs, including ... Communicate proactively regarding required documentation, leave timelines, and return-to-work steps.

The Leave Administrator is responsible for administering all leave-of-absence programs, including ... Communicate proactively regarding required documentation, leave timelines, and return-to-work steps.

Returns Coordinator/Receiver

Pottstown, PA ยท On-site

$15.50 - $19.75/hr

This role is responsible for handling the returns process while being a member of our receiving ... Eastwood Automotive Company LLC dba The Eastwood Company (cultureindex.com) The Eastwood Company ...

The Leave Administrator is responsible for administering all leave-of-absence programs, including ... Communicate proactively regarding required documentation, leave timelines, and return-to-work steps.

The Leave Administrator is responsible for administering all leave-of-absence programs, including ... Communicate proactively regarding required documentation, leave timelines, and return-to-work steps.

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Returns Administrator information

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How much do returns administrator jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for returns administrator in the United States is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Returns Administrator vs Customer Service Representative?

Returns AdministratorCustomer Service Representative
Handles return processes, manages return policies, and processes refunds or exchanges.Provides general customer support, answers inquiries, and resolves customer issues.

While both roles involve customer interaction, the Returns Administrator focuses specifically on managing product returns and refunds, often requiring knowledge of return policies and logistics. The Customer Service Representative handles a broader range of customer concerns across various topics. Employers in retail and e-commerce frequently search for these roles together, but their core responsibilities differ significantly.

What is a Returns Administrator?

A Returns Administrator is responsible for managing the process of returned goods in a company. They handle customer returns, process refunds or exchanges, and ensure that returned products are inspected and documented properly. This role often requires strong organizational and communication skills, as Returns Administrators coordinate with customers, warehouse staff, and other departments to resolve return issues. They play a key part in maintaining customer satisfaction and ensuring company policies on returns are followed.

What are the key skills and qualifications needed to thrive as a Returns Administrator, and why are they important?

To excel as a Returns Administrator, you need strong organizational skills, attention to detail, and experience with inventory management or logistics, often supported by a high school diploma or equivalent. Familiarity with returns management software, ERP systems, and databases is typically required in this role. Excellent communication, problem-solving abilities, and customer service orientation help you manage client interactions and resolve issues efficiently. These skills ensure accurate processing of returns, minimize errors, and contribute to customer satisfaction and efficient operations.

What are some common challenges faced by Returns Administrators, and how can they be effectively managed?

Returns Administrators often face challenges such as managing high volumes of returned products, ensuring accurate documentation, and coordinating efficiently with warehouse and customer service teams. To address these, strong organizational skills, attention to detail, and effective communication are crucial. Utilizing inventory management software and maintaining clear return policies can streamline the process, reduce errors, and improve both customer satisfaction and internal workflow.
More about Returns Administrator jobs
Infographic showing various Returns Administrator job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,529 per year, or $17.1 per hour.

Return and Repair (RMA) Administrator

Teguar Corporation

Charlotte, NC โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Key responsibilities

  • Oversee all aspects of work orders for the Technical Service department, including coordinating with the RMA & Tech Support Manager to ensure successful completion of customer repairs.

  • Receive, log, and prioritize service requests from clients, assign to appropriate repair technicians, and monitor progress to meet service-level agreements.

  • Process in/out VRMAs, generate repair quotes and invoices, process payments, and coordinate shipping of repairs back to customers.


Job description

Teguar is a leading provider of cutting-edge computer solutions including slim touch panel PCs, fully enclosed and water proof touch computers, medical PCs, and android based tablets.

We are currently looking for an experience and motivated Return and Repair Administrator with the desire, skills, and experience to become a part of our growing enterprise. The position is for full-time employment.

SUMMARY: This position is primarily responsible overseeing all aspects of work orders for our Technical Service department. This position will coordinate with the RMA & Tech Support Manager on the successful completion of customer units in for repair, manage billing for work completed, process in/out VRMAs in a timely fashion and ship repairs back to customers.

DUTIES AND RESPONSIBILITIES:

  • Provides clear direction and general guidance to the RMA Computer Repair Technicians, to process repairs on industrial computers and rugged tablets by following established business processes that optimize departmental operations.
  • Receive, log, and prioritize service requests from clients and ensure prompt assignment to appropriate repair technicians and monitor progress to meet service-level agreements (SLAs).
  • Generates quotes for product repairs and shares with customers invoices and process credit card payments from service and repair customers.
  • Processes in/out VRMAs from and to our vendors when repairs cannot be made in-house.
  • Provides assistance in verifying repairs fully fixed the computer by logging results in the ticketing system
  • Picks parts for the RMA Computer Repair Technicians to expedite RMA turnaround times.
  • Work on repairs during high volume periods of incoming RMAs, by performing evaluations.
  • Generate reports and documentation for analysis and compliance purposes.
  • Identify areas for improvement and contribute to process enhancements.
  • Independently solves issues that arise related to quality documentation, lead times, sourcing, planning production and vendor communication.
  • Acts as a liaison between our customers and internal departments including Product Management, Sales, and Customer Support, in addition to vendors in the Supply Chain and customers.
  • Directs RMA Computer Repair team when the Supervisor is not present and escalates as needed.

What you need to be successful.

  • Strong organizational skills
  • Great attention to detail
  • Experience in a service department

Requirements

  • Associate's degree from two-year college or technical school, or one year related experience in computer repair or related field; or a minimum of 3 years of experience in lieu of an Associate's degree; or an equivalent combination of education and experience.
  • Technical skills (Electronic Hardware) required to successfully solve problems with vendors.
  • Knowledge and/or experience with Quality Management Systems (ISO 9001 or ISO 13485) a plus
  • Proven experience with vendor/customer communication in a professional setting.
  • Proven track record of managing customer escalations, balancing customer expectations, and negotiating successful resolutions.
  • Experience working with international clients, a plus
  • Ability to work with Microsoft Word, Excel and Microsoft Outlook
  • Eagerness to learn about our products and our markets
  • A true passion for learning about and leveraging new technology
  • Highly motivated individual who is a self-starter, doesn't require constant instruction to learn, and is interested in continuously expanding their skill set

Benefits

  • Rev Share Bonus Plan - quarterly and annual based on company performance
  • 401K matching
  • HRA (Health Reimbursement Account) covers medical, dental and vision expenses
  • Gym membership reimbursement
  • Paid Holidays and PTO days
  • Birthday PTO and Volunteer Day
  • Culture Committee Program
  • Employee Referral Bonus Program
  • Modern office work environment with free drinks and snacks

About TEGUAR

Sourced by ZipRecruiter

Industry

Computer and peripheral equipment manufacturing

Company size

11 - 50 Employees

Headquarters location

Charlotte, NC, US

Year founded

2010