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Returns Administrator Jobs (NOW HIRING)

Tax Administrator Position Summary We are seeking a highly organized and detail-oriented Tax ... Monitor deadlines and support timely filing of federal, state, and local tax returns. * Assist in ...

Sales Administrator

Champaign, IL · On-site

$20 - $27.50/hr

The Sales Administrator is responsible for performing sales administration duties for the sales ... return instructions and coordinate the pickup and return of such equipment, this includes both ...

Description Do you have what it takes to bring order to FUN.com's returns universe? We're looking ... Proficient with technical programs such as Admin and navigating a web-based environment * Ability ...

Engineering Administrator / Lifecycle Support Systems Administrator The Engineering Administrator ... Coordinate with internal teams for allocation, return, and audit activities related to GFE assets.

... positive return on investment, an effective business plan and implementation of core programs ... Administrator Skills and Abilities: * Excellent written and verbal communication skills. * Strong ...

... positive return on investment, an effective business plan and implementation of core programs ... Administrator Skills and Abilities: * Excellent written and verbal communication skills. * Strong ...

Job Type Full-time Description Do you have what it takes to bring order to FUN.com's returns ... Proficient with technical programs such as Admin and navigating a web-based environment * Ability ...

Material Review Board (MRB) Administrator Location: 1111 Lakeside Drive | Gurnee, IL 60031-4099 ... Conduct preliminary root cause analysis and coordinate supplier returns or corrective actions

MRB Administrator

Gurnee, IL · On-site

$45K - $52K/yr

Material Review Board (MRB) Administrator Location: 1111 Lakeside Drive | Gurnee, IL 60031-4099 ... Conduct preliminary root cause analysis and coordinate supplier returns or corrective actions

Leave Administrator Fully Remote Overview Level: Experienced Position Type: Priority Ambulance ... Manage leave extensions, denials, and return-to-work processes. * Compliance & Risk Management

Office Administrator

Little Rock, AR · On-site

$17.25 - $23.75/hr

Description Office Administrator - CPA Firm We're looking for a highly driven office administrator ... Responsibilities • Process tax returns, scan documents, client intake of accounting information ...

Coordinate and organize tax return information and enter information into tax preparation software ... Administer the electronic filing of internally prepared tax returns, liaise with CCH to resolve ...

Various Compensation Range : $60k+ Specialty metals company seeking a contract administrator ... Experience required in processing returns, credits and adjustments

Insurance Administrator Flatwater Insurance, a Goldenrod Company Location: Dallas, TX Flatwater ... Track claim status, return-to-work coordination (where applicable), and documentation * Monitor ...

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Returns Administrator information

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How much do returns administrator jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for returns administrator in the United States is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Returns Administrator vs Customer Service Representative?

Returns AdministratorCustomer Service Representative
Handles return processes, manages return policies, and processes refunds or exchanges.Provides general customer support, answers inquiries, and resolves customer issues.

While both roles involve customer interaction, the Returns Administrator focuses specifically on managing product returns and refunds, often requiring knowledge of return policies and logistics. The Customer Service Representative handles a broader range of customer concerns across various topics. Employers in retail and e-commerce frequently search for these roles together, but their core responsibilities differ significantly.

What is a Returns Administrator?

A Returns Administrator is responsible for managing the process of returned goods in a company. They handle customer returns, process refunds or exchanges, and ensure that returned products are inspected and documented properly. This role often requires strong organizational and communication skills, as Returns Administrators coordinate with customers, warehouse staff, and other departments to resolve return issues. They play a key part in maintaining customer satisfaction and ensuring company policies on returns are followed.

What are the key skills and qualifications needed to thrive as a Returns Administrator, and why are they important?

To excel as a Returns Administrator, you need strong organizational skills, attention to detail, and experience with inventory management or logistics, often supported by a high school diploma or equivalent. Familiarity with returns management software, ERP systems, and databases is typically required in this role. Excellent communication, problem-solving abilities, and customer service orientation help you manage client interactions and resolve issues efficiently. These skills ensure accurate processing of returns, minimize errors, and contribute to customer satisfaction and efficient operations.

What are some common challenges faced by Returns Administrators, and how can they be effectively managed?

Returns Administrators often face challenges such as managing high volumes of returned products, ensuring accurate documentation, and coordinating efficiently with warehouse and customer service teams. To address these, strong organizational skills, attention to detail, and effective communication are crucial. Utilizing inventory management software and maintaining clear return policies can streamline the process, reduce errors, and improve both customer satisfaction and internal workflow.
More about Returns Administrator jobs
Infographic showing various Returns Administrator job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,529 per year, or $17.1 per hour.

Other

Posted 22 days ago


Key responsibilities

  • Serve as a primary point of contact for warranty-related inquiries from customers, providing information on claim requirements, status, and resolution.

  • Administer warranty claims from initiation through resolution, including validating eligibility, coordinating repair or replacement actions, and maintaining warranty records.

  • Process warranty-related material requests, returns, and replacements accurately and efficiently in accordance with approved warranty claims.


Job description

Warranty Administrator

Symbotic is seeking a Warranty Administrator responsible for end-to-end administration of warranty claims, including claim intake, validation, coordination with internal teams and suppliers, and claim closure. This role requires strong attention to detail, effective cross-functional communication, and the ability to manage multiple claims simultaneously while ensuring compliance with warranty policies and contractual agreements.

The Warranty Administrator is part of the Service Operations organization and supports warranty and post-system delivery service activities across customer sites. This role works cross-functionally with external customers and internal business functions, including Supply Chain, Quality, Engineering, Maintenance, Finance, and Customer Operations, to ensure timely claim resolution, accurate cost recovery, and consistent application of warranty policies and contractual obligations.

What you'll do:

  • Serve as a primary point of contact for warranty-related inquiries from customers, providing clear information on claim requirements, status, and resolution.
  • Process warranty-related material requests, returns, and replacements accurately and efficiently, in accordance with approved warranty claims.
  • Administer warranty claims from initiation through resolution, including validating eligibility, coordinating repair or replacement actions, and maintaining warranty records.
  • Work closely with Supply Chain to coordinate warranty-related material returns, replacements, and credit recovery activities.
  • Coordinate warranty-related shipments and returns with Logistics providers, tracking deliveries and resolving issues related to approved warranty claims.
  • Maintain accurate and up-to-date warranty documentation and records within enterprise systems to support operational and financial reporting.
  • Coordinate with internal teams, including Quality, Engineering, Maintenance, Finance, and Customer Operations, to support claim investigation and resolution.
  • Monitor and track warranty performance metrics, including claim aging and cycle time, identifying trends and opportunities for improvement.
  • Support supplier warranty recovery activities by ensuring appropriate documentation and coordination with internal stakeholders.
  • Participate in training sessions to stay current on warranty processes, system updates, and post-system delivery service practices.

What you'll need:

  • Bachelor's degree preferred in business administration, supply chain management, or a related field; technical field knowledge relevant to automated systems, equipment, or service operations is a plus, or equivalent relevant work experience.
  • Minimum 3–5 years of experience in a warranty administration, service operations, or related administrative role; experience with warranty claims, supplier coordination, or post-system delivery support is a plus.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in Microsoft Office Suite and enterprise systems (e.g., ERP or service management platforms); experience with SAP or CRM tools is a plus.
  • Familiarity with supply chain, warranty, or inventory-related systems and processes is preferred.
  • A positive attitude with a strong sense of accountability and commitment to accurate, policy-driven execution.
  • Ability to work independently and as part of a team.

Our Environment:

  • Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.
  • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.