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Return Associate Jobs in Kitchener, ON (NOW HIRING)

Walmart

(CAN) Stockperson/Cartpusher

Guelph, ON · On-site

CA$17.75/hr

... and return them safely to designated storage areas using Walmart approved procedures. Ensure ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...

New

Walmart

(CAN) Stockperson/Cartpusher

Kitchener, ON · On-site

CA$17.75/hr

... and return them safely to designated storage areas using Walmart approved procedures. Ensure ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...

Walmart

(CAN) Stockperson/Cartpusher

Hamilton, ON

CA$17.75/hr

... and return them safely to designated storage areas using Walmart approved procedures. Ensure ... associates. Promote a Safe and Hazard Free Work Environment Use required personal protective ...

L3HHCM20

Associate, Inventory Analyst

Dundas, ON · On-site

CA$64K - CA$74K/yr

Primary Responsibilities * Assist in the management and coordination of the end to end activities of the repair and upgrade process, to ensure successful completion and return of the customer ...

Maurices

Retail Assistant Manager - Part-Time

Georgetown, ON · On-site

CA$18.10 - CA$18.64/hr

What you'll get in return: A flexible work schedule Working with a team that believes in our 'Work ... All associates are expected to follow these principles in all relationships with other associates ...

PetSmart

Senior Buyer - Canada

Burlington, ON · Hybrid

In a standard work week, associates may work up to two remote "flex day" (with leader approval ... Negotiates product costs, terms and shipping/returns issues. Act as liaison between merchandising ...

PetSmart

Senior Buyer - Canada

Burlington, ON · Hybrid

In a standard work week, associates may work up to two remote "flex day" (with leader approval ... Negotiates product costs, terms and shipping/returns issues. Act as liaison between merchandising ...

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All JobsReturn Associate JobsReturn Associate Jobs in Kitchener, ON

Return Associate information

See Kitchener, ON salary details

$8

$15

$28

How much do return associate jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for return associate in Kitchener, ON is $15.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.89 and $16.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Return Associate, and why are they important?

To thrive as a Return Associate, you need strong attention to detail, basic math skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, warehouse software, and barcoding tools is common in this role. Excellent customer service, problem-solving abilities, and effective communication help you resolve return issues efficiently and professionally. These skills ensure accurate processing, customer satisfaction, and smooth store operations.

What are Return Associates?

Return Associates are retail or warehouse employees responsible for processing returned merchandise from customers. Their duties often include inspecting returned items for damage, verifying return eligibility, restocking products, and updating inventory systems. Return Associates play a key role in ensuring customer satisfaction by facilitating smooth and efficient returns. They may also communicate with customers regarding return policies and help resolve any issues related to returned goods.

What are the typical challenges a Return Associate faces when processing returned items, and how can they effectively handle them?

Return Associates often encounter challenges such as managing high volumes of returns during peak seasons, identifying items that do not meet return policies, and ensuring accurate documentation. To handle these effectively, it's important to stay organized, follow company protocols closely, and maintain clear communication with both customers and team members. Developing strong attention to detail and problem-solving skills also helps in processing returns efficiently and minimizing errors.

What is the difference between Return Associate vs Cashier?

Return AssociateCashier
Handles product returns, exchanges, and customer inquiries related to returnsProcesses customer payments, manages cash register, and handles sales transactions
Requires knowledge of return policies and inventory managementRequires cash handling skills and POS system proficiency
Work environment often in retail stores, customer service focusWork environment in retail checkout areas, customer interaction

While both roles are customer-facing in retail, Return Associates focus on managing product returns and exchanges, requiring knowledge of store policies. Cashiers primarily handle sales transactions and cash management. Both positions require strong customer service skills, but their daily tasks and focus areas differ significantly.

Return Associate jobs near you

Sales Associates P/T Conestoga Mall

Brand Momentum

Waterloo, ON • On-site

CA$17.60/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Status: Open

Chocolate Advisor

Enchant the World With Chocolate One Guest at a Time.

At Lindt, we don't just sell chocolate, we create memorable moments. We're looking for a warm, polished, and customer-focused Chocolate Advisor to join our team and deliver an exceptional in-store experience. If you have a passion for premium products, enjoy connecting with people, and take pride in providing outstanding service, we'd love to meet you.

The role's purpose:

The Chocolate Advisor plays a key role in delivering the Lindt experience on the sales floor. This position is responsible for providing personalized customer service, maintaining premium store standards, and supporting daily operations to help the team achieve its sales goals.

Please Note that this is a seasonal position with a possibility of extension!

Availability: 8-20 hours/ week

Rate: $17.60/ hour

What You'll Do:

Premium Customer Experience

  • Welcome each guest with warmth, professionalism, and enthusiasm.
  • Provide personalized product recommendations based on customer preferences and occasions.
  • Share knowledge about Lindt's heritage, craftsmanship, and product offerings.
  • Handle returns and customer concerns with care, efficiency, and professionalism.
  • Act as a brand ambassador, ensuring every interaction reflects Lindt's premium image.

Sales & Service Excellence

  • Proactively engage with customers and create meaningful connections.
  • Support daily sales targets through attentive service and product knowledge.
  • Promote seasonal offerings, gift solutions, and corporate gifting options.
  • Build trust and loyalty with repeat customers.

Merchandising & Store Standards

  • Maintain exceptional visual merchandising and cleanliness standards.
  • Ensure products are well stocked, faced, and presented to premium standards.
  • Support in-store activations and promotional displays.

Operations & Team Support

  • Assist with inventory duties, including restocking and receiving shipments.
  • Support cash handling and POS transactions accurately.
  • Work collaboratively with the team to achieve store goals.
  • Assist with corporate gifting orders and special requests.
  • Perform other duties as assigned.

Qualifications:

  • Previous experience in retail, hospitality, or a customer-facing role.
  • Strong customer service skills with a passion for creating memorable experiences.
  • Comfortable working toward sales targets in a fast-paced environment.
  • Experience with POS systems and cash handling is an asset.
  • Excellent communication and interpersonal skills.
  • Polished, friendly, and energetic personality.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • High school diploma or equivalent.
  • A passion for chocolate and premium retail experiences.

We thank all those who have applied; however, only selected candidates will be contacted.
We are committed to providing accommodation for people with disabilities. Accommodation is available upon request. Please contact our Human Resources department for more information.

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