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Return Associate Jobs in Kitchener, ON (NOW HIRING)

Walmart

Consumables Associate

Waterloo, ON · On-site

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Walmart

(CAN) Cosmetics Associate

Hamilton, ON

CA$17.75/hr

Working as a Cosmetics Associate at Walmart Canada is a great way to develop your skills in the ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Walmart

(CAN) Consumables Associate

Kitchener, ON · On-site

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Walmart

(CAN) Consumables Associate

Kitchener, ON · On-site

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

BoxLunch & Hot Topic

Sales Associate

Hamilton, ON · On-site

CA$17.60 - CA$18.10/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

BoxLunch & Hot Topic

Sales Associate

Kitchener, ON · On-site

CA$17.60 - CA$18.10/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

BoxLunch & Hot Topic

Sales Associate

Burlington, ON · On-site

CA$17.60 - CA$18.10/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Maurices

Retail Sales Associate - Part-Time

Georgetown, ON

CA$17.60 - CA$17.80/hr

Whatyou'llget in return: * A flexible work schedule * A 'Work Smart, Have Fun' working environment ... All associates are expected to follow these principles in all relationships with other associates ...

Vallen

VMI Associate

Burlington, ON · On-site

... returns as per company guidelines Warehouse Shipping/ Receiving related tasks Pack orders, write labels, weigh cartons and prepare Loomis and other shipping forms Reports damaged merchandise to ...

Adi Development Group

Associate Accountant

Burlington, ON · On-site

CA$55K - CA$70K/yr

As an Associate Accountant at Adi, you'll be immersed in the financial operations of multi-million ... Prepare and file HST returns and T5018s accurately and on time * Support process improvements and ...

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All JobsReturn Associate JobsReturn Associate Jobs in Kitchener, ON

Return Associate information

See Kitchener, ON salary details

$8

$15

$28

How much do return associate jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for return associate in Kitchener, ON is $15.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.89 and $16.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Return Associate, and why are they important?

To thrive as a Return Associate, you need strong attention to detail, basic math skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, warehouse software, and barcoding tools is common in this role. Excellent customer service, problem-solving abilities, and effective communication help you resolve return issues efficiently and professionally. These skills ensure accurate processing, customer satisfaction, and smooth store operations.

What are Return Associates?

Return Associates are retail or warehouse employees responsible for processing returned merchandise from customers. Their duties often include inspecting returned items for damage, verifying return eligibility, restocking products, and updating inventory systems. Return Associates play a key role in ensuring customer satisfaction by facilitating smooth and efficient returns. They may also communicate with customers regarding return policies and help resolve any issues related to returned goods.

What are the typical challenges a Return Associate faces when processing returned items, and how can they effectively handle them?

Return Associates often encounter challenges such as managing high volumes of returns during peak seasons, identifying items that do not meet return policies, and ensuring accurate documentation. To handle these effectively, it's important to stay organized, follow company protocols closely, and maintain clear communication with both customers and team members. Developing strong attention to detail and problem-solving skills also helps in processing returns efficiently and minimizing errors.

What is the difference between Return Associate vs Cashier?

Return AssociateCashier
Handles product returns, exchanges, and customer inquiries related to returnsProcesses customer payments, manages cash register, and handles sales transactions
Requires knowledge of return policies and inventory managementRequires cash handling skills and POS system proficiency
Work environment often in retail stores, customer service focusWork environment in retail checkout areas, customer interaction

While both roles are customer-facing in retail, Return Associates focus on managing product returns and exchanges, requiring knowledge of store policies. Cashiers primarily handle sales transactions and cash management. Both positions require strong customer service skills, but their daily tasks and focus areas differ significantly.

Return Associate jobs near you

Service and Return Desk Associate, Front End (Temporary, Part Time)

RONA+

Brantford, ON

Full-time, Part-time, Temporary

Posted 15 days ago

Job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

  • An inclusive and safe working environment
  • Promotion of work-life balance
  • Exclusive employee discounts
  • Benefits: insurance (certain conditions apply), annual salary review, etc.
  • Opportunities for advancement within the company
  • An employer that’s involved in the community
  • Teamwork and ongoing training
  • A comprehensive training program for all new hires
  • A student incentive program
  • And much more!

Become a member of our service and returns team! Welcome our customers! Turn every interaction into a positive experience with your communication skills and commitment to great service. Your talents will be key and contribute to the success of our store.

Your role:
  • Greet customers warmly and ensure a good customer experience
  • Exchange or return merchandise according to company’s policy
  • Produce and balance the cash report at the end of each shift
  • Prepare paperwork for rental vehicles and follow up
  • Be aware of current promotions and flyers
  • Ensure each cashier has the necessary items to accomplish their tasks (cash register tape, credit cards application forms, bags etc.)
  • Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety
  • Other related tasks to ensure the store runs smoothly
What we're looking for:
  • Strong communications skills
  • Excellent customer service
  • Cashier and customer service experience would be an asset

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply