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Return Associate Jobs in Kitchener, ON (NOW HIRING)

Walmart

Cosmetics Associate

Kitchener, ON

CA$17.75/hr

Claims, Returns, and Asset Protection Support Ensures proper handling of claims and returns ... Associate is available to offer guidance, product knowledge, and support within the department.

Walmart

(CAN) Consumables Associate

Kitchener, ON · On-site

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Demant

Order Entry & Invoicing Associate

Kitchener, ON · On-site

Returns: * Receiving and sorting returned products according to company policies and procedures ... Maintain a low reject rate. * Assist other associates as required to accommodate for changes in ...

BoxLunch & Hot Topic

Sales Associate

Kitchener, ON

CA$17.60 - CA$18.10/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

BoxLunch & Hot Topic

Sales Associate

Burlington, ON

CA$17.60 - CA$18.10/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

BoxLunch & Hot Topic

Sales Associate

Hamilton, ON

CA$17.60 - CA$18.10/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Maurices

Retail Sales Associate - Part-Time

Georgetown, ON

CA$17.60 - CA$17.80/hr

Whatyou'llget in return: * A flexible work schedule * A 'Work Smart, Have Fun' working environment ... All associates are expected to follow these principles in all relationships with other associates ...

People Corporation

Co-Op Actuarial Student

Burlington, ON · Hybrid

CA$23 - CA$25.50/hr

With Robertson, Eadie & Associates, you will take on challenging assignments while working closely ... returns and quarterly pension adjustment reversals * Draft professional reports and correspondence ...

Adi Development Group

Associate Accountant

Burlington, ON

CA$55K - CA$70K/yr

As an Associate Accountant at Adi, you'll be immersed in the financial operations of multi-million ... Prepare and file HST returns and T5018s accurately and on time * Support process improvements and ...

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Return Associate information

See Kitchener, ON salary details

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How much do return associate jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for return associate in Kitchener, ON is $15.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.89 and $16.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Return Associate, and why are they important?

To thrive as a Return Associate, you need strong attention to detail, basic math skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, warehouse software, and barcoding tools is common in this role. Excellent customer service, problem-solving abilities, and effective communication help you resolve return issues efficiently and professionally. These skills ensure accurate processing, customer satisfaction, and smooth store operations.

What are Return Associates?

Return Associates are retail or warehouse employees responsible for processing returned merchandise from customers. Their duties often include inspecting returned items for damage, verifying return eligibility, restocking products, and updating inventory systems. Return Associates play a key role in ensuring customer satisfaction by facilitating smooth and efficient returns. They may also communicate with customers regarding return policies and help resolve any issues related to returned goods.

What are the typical challenges a Return Associate faces when processing returned items, and how can they effectively handle them?

Return Associates often encounter challenges such as managing high volumes of returns during peak seasons, identifying items that do not meet return policies, and ensuring accurate documentation. To handle these effectively, it's important to stay organized, follow company protocols closely, and maintain clear communication with both customers and team members. Developing strong attention to detail and problem-solving skills also helps in processing returns efficiently and minimizing errors.

What is the difference between Return Associate vs Cashier?

Return AssociateCashier
Handles product returns, exchanges, and customer inquiries related to returnsProcesses customer payments, manages cash register, and handles sales transactions
Requires knowledge of return policies and inventory managementRequires cash handling skills and POS system proficiency
Work environment often in retail stores, customer service focusWork environment in retail checkout areas, customer interaction

While both roles are customer-facing in retail, Return Associates focus on managing product returns and exchanges, requiring knowledge of store policies. Cashiers primarily handle sales transactions and cash management. Both positions require strong customer service skills, but their daily tasks and focus areas differ significantly.

Return Associate jobs near you
Cosmetics Associate

Cosmetics Associate

Walmart

Kitchener, ON

CA$17.75/hr

Part-time

Posted 3 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,224 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...Working as a Cosmetics Associate at Walmart Canada is a great opportunity to grow your skills in a fast paced retail environment. In this role, you deliver excellent customer service while supporting the smooth flow of merchandise from the backroom to the sales floor. As a trusted partner in loss prevention, you help protect company assets through attention to detail and strong product awareness. This position is ideal for individuals who enjoy working with customers, staying organized, and making a positive impact in a dynamic retail setting.What you'll do...

WHAT YOU'LL DO
Deliver an Excellent Customer Experience
Greets customers in a polite and friendly manner, assists with product selection, promotes products and services, helps customers locate merchandise, supports purchase decisions, and resolves concerns or refers them to management when appropriate.
Sales Floor Presentation and Merchandising
Maintains strong sales floor standards by stocking and rotating merchandise, removing damaged or expired items, setting up and maintaining displays, and ensuring accurate signing and pricing.
Stocking, Modular, and Inventory Execution
Receives and stocks merchandise, completes picks and downstocking as required, applies product protection when necessary, and sets and completes modulars, including flex modulars and new shelf caps.
Claims, Returns, and Asset Protection Support
Ensures proper handling of claims and returns, secures merchandise, identifies high-shrink items, and supports loss prevention efforts in accordance with Company policies and procedures.
Customer Service and Team Support
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Cosmetics Expertise and Customer Awareness
Provides customers with awareness that a dedicated Cosmetics Associate is available to offer guidance, product knowledge, and support within the department.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste debute a 17.75.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

2960 Kingsway Dr, Fairview Pk Sc Kitchener, ON N2C 1X1, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What Walmart employees say

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Hours and flexibility

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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