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Return Associate Jobs in Ontario (NOW HIRING)

As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks ... Will assist with verifying return policy guidelines are followed prior to issuing credit for ...

As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks ... Will assist with verifying return policy guidelines are followed prior to issuing credit for ...

Retail Sales Associate

Toronto, ON · On-site

CA$16.55/hr

for Retail Sales Associate Position Overview A Retail Sales Associate is responsible for providing ... Handle customer complaints and returns professionally. * Sales : * Help create engaging product ...

Claims, Returns, and Asset Protection Support Ensures proper handling of claims and returns ... Associate is available to offer guidance, product knowledge, and support within the department.

(CAN) Claims

Cornwall, ON · On-site

CA$18.55/hr

... Return Request Forms are completed for all claims over 45 days old. 7. Completes all GM CVP (Customer Value Program) 8. Provides support to Office Support Associate (OSA) and Directs Store Delivery ...

... returns or exchanges accurately and efficiently and create lasting customer impressions Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on ...

Consumables Associate

Gloucester, ON · On-site

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Consumables Associate

Cobourg, ON · On-site

CA$17.75/hr

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Claims, Returns, and Asset Protection Support Ensures proper handling of claims and returns ... Associate is available to offer guidance, product knowledge, and support within the department.

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

This Associate will function as part of a team to stock and process merchandise and assist ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

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Return Associate information

See Ontario salary details

$9

$16

$30

How much do return associate jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for return associate in Ontario is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Return Associate, and why are they important?

To thrive as a Return Associate, you need strong attention to detail, basic math skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, warehouse software, and barcoding tools is common in this role. Excellent customer service, problem-solving abilities, and effective communication help you resolve return issues efficiently and professionally. These skills ensure accurate processing, customer satisfaction, and smooth store operations.

What are Return Associates?

Return Associates are retail or warehouse employees responsible for processing returned merchandise from customers. Their duties often include inspecting returned items for damage, verifying return eligibility, restocking products, and updating inventory systems. Return Associates play a key role in ensuring customer satisfaction by facilitating smooth and efficient returns. They may also communicate with customers regarding return policies and help resolve any issues related to returned goods.

What are the typical challenges a Return Associate faces when processing returned items, and how can they effectively handle them?

Return Associates often encounter challenges such as managing high volumes of returns during peak seasons, identifying items that do not meet return policies, and ensuring accurate documentation. To handle these effectively, it's important to stay organized, follow company protocols closely, and maintain clear communication with both customers and team members. Developing strong attention to detail and problem-solving skills also helps in processing returns efficiently and minimizing errors.

What is the difference between Return Associate vs Cashier?

Return AssociateCashier
Handles product returns, exchanges, and customer inquiries related to returnsProcesses customer payments, manages cash register, and handles sales transactions
Requires knowledge of return policies and inventory managementRequires cash handling skills and POS system proficiency
Work environment often in retail stores, customer service focusWork environment in retail checkout areas, customer interaction

While both roles are customer-facing in retail, Return Associates focus on managing product returns and exchanges, requiring knowledge of store policies. Cashiers primarily handle sales transactions and cash management. Both positions require strong customer service skills, but their daily tasks and focus areas differ significantly.

What are the most commonly searched types of Return jobs in Ontario? The most popular types of Return jobs in Ontario are:
What cities in Ontario are hiring for Return Associate jobs? Cities in Ontario with the most Return Associate job openings:

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Why You'll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture! 

What's in it for You

  • Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
  • Enjoy regular salary reviews and incentive opportunities.
  • EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided. We promote within; excellent opportunities to advance along with educational assistance so you can pursue your career goals.
  • A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, disability, life insurance, vision care, and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
  • Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and many more.

As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of assigned areas. You will comply with operational, audit, safety and all other company policies.

Responsibilities:

  • Completes local safety orientation and training courses and ensures safety and security policies are followed
  • Shadows more experienced Warehouse Operations associates on the verification of supplier inbound, customer returns, branch returns, and enters order receipts into computer and RF systems
  • Through the guidance of more experienced Warehouse Operations associates, places received material, after segregating backorders, into proper warehouse storage locations
  • Will receive training and practice on how to fill out log sheets for inbound overages, shortages, damages or non-compliant material
  • Receives training and will practice how to use manual or RF process to pick, pack, weigh and ship product
  • Assists in packing, labeling, wrapping and loading inbound/outbound trucks
  • Will be trained on using system generated or manually prepared local delivery records, and complete applicable blocks on pick ticket
  • Will assist with verifying return policy guidelines are followed prior to issuing credit for returned material
  • Pulls stock and returns to location pending credit memo, sale, or return to supplier 
  • Will receive training and practice on cutting and spooling wire
  • Maintains counter stock and assists with some customer service activities 
  • As the apprentice progresses with experience, they will receive additional training on how to operate a forklift and pallet jacks

Qualifications:

  • Ability to follow direction
  • Ambition to learn
  • Ability to lift up to 50lbs

Working Environment: Warehouse - Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally, well-ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

Physical Expectations:

  • Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds
  •  Work may require excessive bending or stooping
  • Employee required to walk long distances repeatedly throughout the day
  • Employee required to use hand tools

#LI-NS1

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, EECOL offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
Empowering People - Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities.

Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people's success - and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company.

By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place.

Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together.

EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.

This posting is for a current, active vacancy intended for immediate hire.