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Return Associate Jobs in Massachusetts (NOW HIRING)

The Vehicle Cleaning Associate will report to the Vehicle Cleaning Supervisor and is responsible for the maintenance and upkeep of our fleets. The ideal candidate will have experience, great physical ...

Vehicle Cleaning Associate

Boston, MA · On-site

$20.54/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Vehicle Cleaning Associate will report to the Vehicle Cleaning Supervisor and is responsible for the maintenance and upkeep of our fleets. The ideal candidate will have experience, great physical ...

Vehicle Cleaning Associate

Hyde Park, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Vehicle Cleaning Associate will report to the Vehicle Cleaning Supervisor and is responsible for the maintenance and upkeep of our fleets. The ideal candidate will have experience, great physical ...

Returns Assoc. (Warehouse Day)

Franklin, MA · On-site

$21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Imperial Dade Returns Associate role available in Franklin, MA! Join a strong and continuously ... Use the scanner to update return sheets, identify products, print labels, and * Place cases in the ...

Warehouse Returns Associate

Shrewsbury, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

Worcester, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

Northbridge, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

West Boylston, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

Southborough, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

Hopkinton, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

North Uxbridge, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

Norfolk, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

Upton, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

Boylston, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

Woodville, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

South Grafton, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

Westborough, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

Sharon, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

Grafton, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

Warehouse Returns Associate

Worcester, MA · On-site

$19/hr

  • Medical

  • Retirement

  • PTO

Inspects and prepares product for return to appropriate locations. * Sorts items according to flow line or pick area; restocks and repacks product as needed. * Creates solutions to unique returns ...

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Showing results 1-20

Return Associate information

See Massachusetts salary details

$11

$21

$34

How much do return associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for return associate in Massachusetts is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a return associate?

To thrive as a Return Associate, you need strong attention to detail, basic math skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, warehouse software, and barcoding tools is common in this role. Excellent customer service, problem-solving abilities, and effective communication help you resolve return issues efficiently and professionally. These skills ensure accurate processing, customer satisfaction, and smooth store operations.

What is a return associate?

Return Associates are retail or warehouse employees responsible for processing returned merchandise from customers. Their duties often include inspecting returned items for damage, verifying return eligibility, restocking products, and updating inventory systems. Return Associates play a key role in ensuring customer satisfaction by facilitating smooth and efficient returns. They may also communicate with customers regarding return policies and help resolve any issues related to returned goods.

What are the typical challenges a return associate faces when processing returned items, and how can they effectively handle them?

Return Associates often encounter challenges such as managing high volumes of returns during peak seasons, identifying items that do not meet return policies, and ensuring accurate documentation. To handle these effectively, it's important to stay organized, follow company protocols closely, and maintain clear communication with both customers and team members. Developing strong attention to detail and problem-solving skills also helps in processing returns efficiently and minimizing errors.

What is the difference between Return Associate vs Cashier?

Return AssociateCashier
Handles product returns, exchanges, and customer inquiries related to returnsProcesses customer payments, manages cash register, and handles sales transactions
Requires knowledge of return policies and inventory managementRequires cash handling skills and POS system proficiency
Work environment often in retail stores, customer service focusWork environment in retail checkout areas, customer interaction

While both roles are customer-facing in retail, Return Associates focus on managing product returns and exchanges, requiring knowledge of store policies. Cashiers primarily handle sales transactions and cash management. Both positions require strong customer service skills, but their daily tasks and focus areas differ significantly.

What are the most commonly searched types of Return jobs in Massachusetts? The most popular types of Return jobs in Massachusetts are:
What cities in Massachusetts are hiring for Return Associate jobs? Cities in Massachusetts with the most Return Associate job openings:

Vehicle Cleaning Associate

WeDriveU

Hyde Park, MA

$20.54/hr

Full-time

Re-posted 16 days ago


WeDriveU rating

7.0

Company rating: 7.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

3rd of 9 rated taxi private hire


Job description


WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.

Job Description:

The Vehicle Cleaning Associate will report to the Vehicle Cleaning Supervisor and is responsible for the maintenance and upkeep of our fleets. The ideal candidate will have experience, great physical endurance, and a keen eye for detail and diligence.


HOURS: 4PM-12:30AM Monday-Friday

Duties and Responsibilities:

  • Comply with all company rules, regulations, and safety policies.
  • Clean exterior of vehicles
  • Inspect vehicles to ensure that they are clean (properly fueled, windows, seating, lighting, floors, and restrooms if applicable)
  • Properly maintain tools and equipment, in clean and working order
  • Check for vehicle damage and report to supervisor.
  • Restock supplies on over the road vehicles as needed.
  • May include other cleaning duties around the property.
  • Able to work outdoors in all types of weather conditions. Promote safe practices and safety programs.
  • Report safety hazards and repairs as needed.
  • Collaborate with other departments and team members on and off site.
  • Additional responsibilities may apply.


Skills Required and Physical Demands:

  • Standard schedule regular night shifts including weekends and holidays. *
  • Ability to effectively communicate in a professional and courteous manner.
  • Must be able to stand for long periods of time and lift more than 30 pounds.
  • Additional skills and physical demands may apply.
  • Must possess a valid drivers license (MA, CT, NY, RI, NH, VT) (Minimum 1 year)


Education and Qualifications:

  • Must be able to pass a criminal background check.
  • Must pass DOT examination & drug test
  • High School diploma or equivalent is preferred.


We Offer

Physical Health

  • Exceptional Medical, Dental, Vision, and Life Insurance benefits

Financial Health

  • Competitive compensation packages
  • 401(k)
  • Financial Wellness Tool
  • Commuter Benefits

Emotional Health

  • Employee Assistance Program (EAP)
  • PTO for full-time positions
  • Paid holidays
  • Pet & Legal Insurance

Personal Development

  • On-the-job training and skills development
  • Internal transfer opportunities for career growth

*Benefits vary by position and location


WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.


What WeDriveU employees say

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