Description:
Our Retirement Benefit Specialists play an important role in providing retirement benefits to hardworking people in various trade unions. Whether it be a person planning on retiring or an individual that has been retired for some time, our specialists ensure that they receive the assistance and benefits that they have worked so hard for!
The schedule is Monday-Thursday, 7:30 AM to 4:30 PM, Friday, 7:30 AM - 3:30PM, with a compensation of $28.80 per hour.
Essential duties and responsibilities include the following:
โข Calculate and prepare retirement benefit payment amounts
โข Process retirement benefit applications
โข Explain retirement benefits to participants and provide participants with benefit estimates
โข Answer high volume of incoming participant calls relating to the Pension Plans
โข Regularly meet with participants to answer questions related to their retirement benefits, and communicate with other Fund Professionals as needed
โข Interpret and administer retirement benefits as outlined in Plan Documents
โข Draft and mail correspondence to participants and beneficiaries regarding retirement benefits
โข Other duties and projects as assigned
The Retirement Benefits position is a non-exempt position and includes benefits such as the following:
โข Low Deductible Health, Prescription Drug and Dental Benefits
โข Voluntary Vision, Accident, Critical Illness and Pet Insurance
โข Flexible Spending Account (FSA)
โข Employer Contribution to 401(k)-No Match Required
โข 401(k) and Roth 401(k)
โข Paid Holidays and Paid time off
โข Dependent Care Reimbursement Account
โข Life Insurance and AD&D
โข Employer Paid Short Term Disability
โข Employee Assistance Program, including access to confidential counseling (virtual and in-person)
To perform the job successfully, an individual should have the following qualifications:
โข Proficient in Microsoft Word and Excel.
โข Previous customer service experience preferred.
โข Previous retirement benefits experience preferred.
โข Experience with Taft-Hartley Funds preferred.
If you are interested in a retirement benefits role that offers the opportunity to provide first-class customer service to those who have retired, or are preparing for retirement, please consider applying today!
Requirements: