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Rethink Behavioral Jobs (NOW HIRING)

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... Rethink behavioral management system. โ— Communicate regularly with the Behavior Analyst. โ— Implement the treatment plan in all relevant settings. โ— Attend meetings regarding consumer's behavior ...

Be Seen First

... Rethink behavioral management system. โ— Communicate regularly with the Behavior Analyst. โ— Implement the treatment plan in all relevant settings. โ— Attend meetings regarding consumer's behavior ...

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Rethink Behavioral information

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How much do rethink behavioral jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for rethink behavioral in the United States is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.20 per hour, depending on experience, location, and employer.

What is the difference between Rethink Behavioral vs Applied Behavior Analyst?

AspectRethink BehavioralApplied Behavior Analyst
CredentialsTypically requires certification in Rethink or related trainingRequires BCBA or BCaBA certification
Work EnvironmentEducational and clinical settings focusing on behavioral interventionsClinical, educational, and home-based settings
Industry UsageUsed by organizations providing behavioral therapy programsCommonly employed in autism services and behavioral therapy
Job FocusImplementing behavioral programs, data collection, and supportDesigning and overseeing behavioral intervention plans

While both roles involve behavioral intervention, Rethink Behavioral typically refers to a platform or training program used by professionals, whereas an Applied Behavior Analyst (ABA) is a certified practitioner who designs and implements behavioral plans. Understanding these differences helps in choosing the right career path or service provider.

What is Rethink Behavioral?

Rethink Behavioral is a company that provides cloud-based behavioral health solutions, primarily focused on supporting individuals with developmental disabilities, such as autism. Their platform offers tools for applied behavior analysis (ABA), including curriculum, data tracking, and training resources for therapists, educators, and families. Rethink Behavioral aims to improve outcomes by making evidence-based practices more accessible and manageable for those working in behavioral health and special education settings.

How does working as a clinician at Rethink Behavioral involve collaboration with families and other professionals?

As a clinician at Rethink Behavioral, you'll frequently collaborate with families, educators, and other healthcare professionals to develop and implement individualized treatment plans. This multidisciplinary approach ensures that interventions are consistent across settings and supports the best outcomes for clients. Regular communication, team meetings, and documentation are key parts of the role, allowing you to coordinate care and adjust strategies as needed. This collaborative environment not only enhances client progress but also provides valuable professional development opportunities through shared expertise and feedback.

What are the key skills and qualifications needed to thrive as a Behavioral Health Technician at Rethink Behavioral, and why are they important?

To thrive as a Behavioral Health Technician at Rethink Behavioral, you typically need a background in psychology or a related field, along with experience in behavioral intervention and data collection. Familiarity with Applied Behavior Analysis (ABA) methodologies and digital data tracking platforms such as Rethink's own software is highly valuable. Strong communication, patience, and problem-solving skills help you build rapport with clients and address challenging behaviors effectively. These competencies ensure high-quality care and measurable progress for individuals with behavioral health needs.
More about Rethink Behavioral jobs
Infographic showing various Rethink Behavioral job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 80% Physical, 3% Hybrid, and 17% Remote job distribution, with an average salary of $49,069 per year, or $23.6 per hour.
Billing Oversight Customer Success Manager - RethinkBH

Billing Oversight Customer Success Manager - RethinkBH

Rethink

Chicago, IL โ€ข On-site, Remote

Full-time

Posted 22 days ago


Job description

Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (http://RethinkBH.com) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth.
Rethink Behavioral Health (a subsidiary of Rethink First) is in the digital wellbeing training in the workplace. Rethink Behavioral Health provides cloud-based treatment tools, training, and clinical support for individuals with developmental disabilities and their caregivers.
The Customer Success Manager is responsible for customer retention and account growth with small and mid-sized behavioral health practices focused on the delivery of Applied Behavior Analysis (ABA) treatment to individuals with autism. The selected candidate will provide high-touch service to customers to ensure that Rethink products/services are meeting their needs, and to identify upsell/cross-sell opportunities.
The ideal candidate will have experience as an ABA medical billing/Operations professional and be very comfortable learning new technologies to conduct online demonstrations with customers.
Job Duties:
  • Meet and proactively drive to exceed quarterly and annual retention targets.
  • Identify account growth opportunities within an existing set of Billing customers, working closely with practice owners to showcase how the Rethink solution can support clinical and business needs.
  • Develop and maintain an exceptional knowledge of Rethink's behavioral health solution and RCM services.
  • Oversee account metrics to anticipate customer issues and concerns.
  • Drive to close upsell/cross-sell opportunities by demonstrating understanding of current and long-term customer needs, proposing appropriate solutions to address identified customer needs, and consistently moving the customer toward commitment.
  • Resolve customer issues in an efficient, timely, and practical manner.
  • Serve as a customer advocate internally to ensure support tickets are being addressed quickly.
  • Collaborate with the Revenue Cycle Management team to provide customer updates and to address customer concerns.
  • Collaborate with the product team on identifying future product development priorities to drive account growth.
  • Manage customer satisfaction surveys and responses.
  • Complete and submit required reports such as forecasts, activity reports, and expense reports on a timely basis.
  • Enter and maintain data accurately into Salesforce.com including meetings, contacts, updates and forecasts.
  • Use Teams to conduct effective online meetings.

Characteristics:
  • Track record of exceeding quota or showing significant annual year over year growth.
  • Experience in behavioral health and ABA medical billing
  • Excellent verbal and written communication skills.
  • Strong customer relationship management skills.
  • Ability to position Rethink solutions and communicate key messages to practice owners and key decision makers.
  • Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel.
  • Ability to effectively prioritize, organize, and perform a variety of concurrent tasks.
  • Proficiency with Microsoft Excel, Word, and PowerPoint applications.
  • Experience utilizing electronic medical billing platforms.
  • Experience using Salesforce.com and Gainsight are desirable.

Requirements:
  • Bachelor's degree in psychology, education, business or related field
  • Must be comfortable working with technology and fluent in Microsoft Office
  • Experience with autism/ABA/ABA billing
  • Experience working with a SaaS (software) company highly preferred

Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IA, IL, IN, KY, LA, MD, MA, MI, MN, MO, MT, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI, WY
Our commitment to an inclusive workplace
RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities.
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Recruiting Fraud Alert: Job applicants should be aware that there are external parties posing as RethinkFirst recruiters. These scams may include fraudulent communications via social media platforms (such as LinkedIn), email, or requests to schedule interviews. Note that any recruiting related communication you receive from RethinkFirst would come from an @rethinkfirst.com e-mail address, @applytojob.com email address (via our talent acquisition system), '[email protected]' email address, and/or be found on the Rethinkfirst.com website. Please also note that at no point during our recruitment process will we request any form of monetary payment. If you believe that you have been a victim of job recruiting fraud, you should file a report with your local law enforcement.
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