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Retention Analyst Jobs in California (NOW HIRING)

First American

Marketing Analyst

Santa Rosa, CA

$73K - $98K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Conduct detailed analyses to support product strategy , pricing decisions, and retention initiatives. * Analyze customer behavior, product performance, and market trends to identify growth and ...

Intuit

Elite Retention Expert

Mountain View, CA · On-site

$16.75 - $23/hr

Overview: Elite Retention Expert Profile: We are seeking highly skilled, customer-centric ... Problem-Solving - Strong analytical and problem-solving abilities. * Patience - Ability to remain ...

Paramount

Senior Analyst

Burbank, CA · On-site

$93K - $124K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

These results include content starts, session depth, retention, and reducing churn. * Analyze marketing and attribution data, which helps measure the return on marketing investments. You will also ...

Paramount

Senior Analyst

Burbank, CA · On-site

$93K - $124K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

These results include content starts, session depth, retention, and reducing churn. * Analyze marketing and attribution data, which helps measure the return on marketing investments. You will also ...

DirectedLINK LLC

Paid Media Analyst

Los Angeles, CA

$80K - $100K/yr

Paid Media Analyst Employment Type: Full-time Compensation: $80,000 - $100,000 Location: Los ... Monitor full-funnel performance from click through retained case to identify efficiency gaps and ...

Systems Planning and Analysis

NSW Program Analyst

San Diego, CA · On-site

$110K - $120K/yr

  • Medical

  • Life

  • Retirement

Background in workflow management, process improvement, or organizational analysis Pay Range Information At SPA, we strive to deliver a robust total compensation package that will attract and retain ...

Systems Planning and Analysis

NSW Program Analyst

San Diego, CA · On-site

$110K - $120K/yr

  • Medical

  • Life

  • Retirement

Background in workflow management, process improvement, or organizational analysis Pay Range Information At SPA, we strive to deliver a robust total compensation package that will attract and retain ...

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Showing results 21-40

All JobsRetention Analyst JobsRetention Analyst Jobs in California

Retention Analyst information

See California salary details

$30.6K

$72.3K

$128.3K

How much do retention analyst jobs pay per year?

As of Aug 15, 2026, the average yearly pay for retention analyst in California is $72,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $85,900.00 per year, depending on experience, location, and employer.

What is a retention analyst?

Retention Analysts are professionals who analyze customer data to understand why customers stay with or leave a company. Their main goal is to identify patterns and trends related to customer retention and churn, using data-driven insights to recommend strategies that improve customer loyalty. They often work closely with marketing, customer service, and product teams to develop initiatives that keep customers engaged. Retention Analysts use various tools and techniques, such as statistical analysis and predictive modeling, to help organizations reduce customer loss and increase long-term value.

What is the difference between Retention Analyst vs Customer Success Analyst?

AspectRetention AnalystCustomer Success Analyst
Required CredentialsBachelor's degree in business, marketing, or related field; data analysis skillsBachelor's degree in business, communications, or related field; customer service experience
Work EnvironmentData-driven, analytical setting, often in finance, marketing, or SaaS companiesCustomer-facing roles in SaaS, tech, or service industries
Employer & Industry UsageUsed in marketing, SaaS, finance to improve customer retentionCommon in SaaS, tech, and service sectors to enhance customer experience
Search & Comparison IntentUnderstanding roles related to customer retention and data analysisUnderstanding roles focused on customer success and relationship management

While both roles aim to improve customer relationships, a Retention Analyst primarily analyzes data to identify retention strategies, whereas a Customer Success Analyst focuses on engaging with customers to ensure satisfaction and loyalty.

How does a retention analyst typically interact with marketing and customer service teams to improve customer retention rates?

A Retention Analyst works closely with both marketing and customer service teams to share insights on customer behavior, churn risk, and the effectiveness of retention campaigns. They often analyze customer data and feedback, then collaborate with marketing to develop targeted communication strategies and with customer service to refine engagement tactics. Regular meetings and reporting help ensure that all teams are aligned on goals and understand which actions have the strongest impact on retaining customers. This collaborative environment supports continuous improvement and innovation in retention initiatives.

What are the key skills and qualifications needed to thrive as a retention analyst?

To thrive as a Retention Analyst, you need strong analytical skills, experience with data analysis, and a background in business, statistics, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), CRM systems, and advanced Excel or SQL is typically required. Excellent communication, problem-solving abilities, and attention to detail help you translate data insights into actionable retention strategies. These skills are crucial for identifying customer trends and driving initiatives that improve customer loyalty and business growth.

What are popular job titles related to Retention Analyst jobs in California?

For Retention Analyst jobs in California, the most frequently searched job titles are:

What job categories do people searching Retention Analyst jobs in California look for?

The top searched job categories for Retention Analyst jobs in California are:

Retention Analyst jobs near you
Infographic showing various Retention Analyst job openings in California as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, 2% Temporary, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $72,302 per year, or $34.8 per hour.

REMOTE Data Analyst - POWER BI+MONGO+ DAX EXPERIENCE

Catasys Health

Santa Monica, CA • Remote

Full-time

Re-posted 4 days ago

Job description

Company Description

Catasys is making a positive impact on people's lives every day. We use predictive analytics to identify health plan members with unaddressed behavioral health conditions that worsen chronic disease, then engage, support and guide these members to better health with a personalized, human-centered approach.  This has led us to where we are today: growing fast and saving lives as we do.

To support our explosive growth, we're looking for compassionate, hard-working people-lovers to join our team. If innovating in the field of patient care is something you're passionate about, we encourage you to join our mission to improve the health and save the lives of as many people as possible.

Impact lives in so many ways
You'll be an integral part in supporting people coping with their unique life challenges. Every member of the Catasys team contributes to accomplishing our goals and upholding our people-centric values.
The new face of mental health
Our model is research-based, and we are invested in staying on the leading edge of treatment. You'll help us break down barriers and stigmas associated with mental health.
Career options
Our ongoing strong growth and evolution, we are looking for people who want to do their best at work.   Join our team and take your career to the next level with Catasys. We are committed to promoting from within.
Excellent compensation

Job Description

As a Data Analyst, you will drive innovation, growth, and contribute to the company's ability to scale. Your work continually broadens access to reliable, accurate, and timely data to improve decision making. You will transform data into insights, leading to faster and more extensive exploratory analysis and quicker action based on evidence. Your insights will help grow the business by accelerating sales and customer expansion cycles, reinforcing Catasys' position as an industry leader in data and analytics. You excel at synthesize and communicate complex concepts and analyses in easy to understand ways.
 

Responsibilities

  • Dive into data to predict and quantify user behavior: our members, Care Team, and network providers.
  • Find actionable strategic insights through funnels, cohort analyses, user segmentation, retention analyses and regression models to help us grow our products.
  • Data storytelling: quantify user journeys to help identify opportunities to improve member outcomes and team productivity.
  • Become a Catasys subject matter expert to understand and anticipate the data needs of customers, Product, User Experience, and internal stakeholders.
  • Translate high-priority business problems to solve into concise measures.
  • Lead the Analytics Center of Excellence: a cross-functional team of Data Champions within the organization.
  • Drive a culture of analytical rigor and transparency, and shared understanding of measures
  • Work both collaboratively and autonomously.
  • Define KPIs, build automated dashboards, reports, and models to help teams make faster better decisions.
  • Work with engineering and product to implement, quality assurance, and monitor our logging and metrics.
Qualifications
  • Bachelor's Degree in Computer Science, math, economics, statistics, or other quantitative fields
  • 2+ years' experience with PowerBI DAX Programming
  • Expertise performing quantitative analysis
  • Excellent communication and presentation skills: you understand your audience and how to effectively present information to diverse stakeholders
  • Strong understanding of statistical methods and applications (A/B testing, probability, regression)
Additional Information

This position is REMOTE.

Apply