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Retail Training Manager Jobs in Virginia (NOW HIRING)

Dollar Bank

Branch Manager, Hilltop

Virginia Beach, VA · On-site

$63K - $76K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Branch Manager I participates in a comprehensive retail training program while working toward individual business development and sales objectives. This role is responsible for fostering a high ...

Sports Clips

Licensed Assistant Salon Manager

Midlothian, VA · On-site

$30 - $50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retail training classes • Unlimited career advancement opportunities • Annual tenure raises and bonus opportunities • Paid holidays • Paid vacation for both full-time and part-time team ...

Sports Clips

Licensed Assistant Salon Manager

Mechanicsville, VA · On-site

$30 - $50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retail training classes • Unlimited career advancement opportunities • Annual tenure raises and bonus opportunities • Paid holidays • Paid vacation for both full-time and part-time team ...

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All JobsRetail Training JobsRetail Training Manager JobsRetail Training Manager Jobs in Virginia

Retail Training Manager information

See Virginia salary details

$11

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$36

How much do retail training manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for retail training manager in Virginia is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.40 per hour, depending on experience, location, and employer.

What is a retail training manager?

Retail Training Managers are professionals responsible for developing, implementing, and overseeing training programs for retail staff. They ensure that employees are equipped with the necessary skills and knowledge to provide excellent customer service and meet sales goals. Their duties often include creating training materials, conducting workshops, monitoring employee progress, and staying updated on retail trends. Retail Training Managers play a critical role in improving staff performance and enhancing the overall customer experience within retail environments.

How does a retail training manager typically collaborate with store managers and frontline staff to improve performance?

Retail Training Managers work closely with store managers and frontline employees to identify skill gaps, develop tailored training programs, and ensure consistent execution of company standards. They often conduct on-site training sessions, gather feedback from staff, and adjust training materials based on store-specific needs. Collaboration also involves supporting store managers in onboarding new hires and tracking performance metrics to measure training effectiveness, ensuring that both sales targets and customer service objectives are met.

What are the key skills and qualifications needed to thrive as a retail training manager, and why are they important?

To thrive as a Retail Training Manager, you need expertise in training program development, retail operations, and staff development, often supported by a degree in business or a related field. Familiarity with Learning Management Systems (LMS), presentation software, and training certifications like CPTM or ATD are commonly utilized. Strong communication, leadership, and motivational skills help inspire team members and drive engagement. These skills are vital for ensuring that retail staff are well-equipped, motivated, and aligned with company standards, ultimately enhancing customer experience and sales performance.

What is the difference between Retail Training Manager vs Retail Store Supervisor?

AspectRetail Training ManagerRetail Store Supervisor
Primary FocusDeveloping and implementing training programs for staffOverseeing daily store operations and staff management
Required CredentialsHigh school diploma or equivalent; often a bachelor's degree in business or related fieldHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office or training centersRetail store floor
Industry UsageCommon in retail chains and large storesWidespread across retail stores of all sizes

The Retail Training Manager primarily focuses on staff development and training programs, working often in corporate settings. In contrast, the Retail Store Supervisor manages daily store operations and staff on the retail floor. While both roles require retail experience, the Training Manager emphasizes education and skill development, whereas the Supervisor concentrates on store performance and customer service.

What cities in Virginia are hiring for Retail Training Manager jobs?

Cities in Virginia with the most Retail Training Manager job openings:

Retail Training Manager jobs near you
Infographic showing various Retail Training Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 23% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,339 per year, or $20.8 per hour.

Branch Manager, Hilltop

Dollar Bank

Virginia Beach, VA • On-site

$63K - $76K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

Dollar Bank rating

8.5

Company rating: 8.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

33rd of 171 rated banks

Job description


The Branch Manager I participates in a comprehensive retail training program while working toward individual business development and sales objectives. This role is responsible for fostering a high-performing sales and service team, ensuring that each member contributes to the branch's success through a consultative sales approach.
A key focus of the Branch Manager I is enhancing team performance through individualized coaching sessions and holding team members accountable for their goals. Additionally, this role actively drives business growth through proactive initiatives, including participation in community events and business networking opportunities.
Qualifications:
• Candidate must have one of the following:
o Bachelor's Degree with three years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals.
o High School Diploma/GED with seven years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals.
o High School Diploma/GED with three years of retail banking experience as a Branch Manager.
• Retail Banking and business development experience preferred.
• Ability to travel as needed to training.
• A valid driver's license and access to a reliable vehicle is required.
• Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.
Principal Activities and Duties:
• Deliver exceptional service in alignment with the Bank's Mission, Vision, and Values.
• Contribute directly to customer growth and retention by utilizing proactive strategies to develop business opportunities and deepen customer relationships.
• Actively support customer engagement by adhering to the Bank's service behaviors.
• Overseeing the team's service behaviors efforts, promoting products and services, and conducting call nights to follow up on leads.
• Foster a customer service-oriented team culture, where each member contributes to relationship building and operational integrity.
• Conduct daily team huddles, monthly team meetings, and individual coaching sessions to provide performance feedback.
• Represent the Bank professionally within the community, actively sourcing new relationships through involvement in local businesses, organizations, and charitable events.
• Consistently achieve all established customer service goals and targets.
• Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.
• Arithmetic skills to count money accurately
• Computer literacy to access account information and process transactions
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Maintain a professional appearance and conduct yourself in a professional manner at all times.
• Maintain the highest level of professional integrity and ethics.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Compensation Range: $63,000-$76,000
Benefits Information
Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.
Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.
For more information, please visit http://www.dollar.bank/company/careers/benefits.

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