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Retail Technology Associate information

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$10

$18

$38

How much do retail technology associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for retail technology associate in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a retail technology associate?

Retail Technology Associates are professionals who support and maintain the technology systems used in retail environments. They help ensure that point-of-sale (POS) systems, inventory management software, and other digital tools operate smoothly so that retail operations run efficiently. Their responsibilities may include troubleshooting technical issues, training staff on new technologies, and collaborating with vendors to implement upgrades. Retail Technology Associates play a key role in enhancing the customer experience by keeping retail technology up-to-date and functional.

What are the key skills and qualifications needed to thrive as a retail technology associate?

To thrive as a Retail Technology Associate, you need a solid understanding of retail operations, point-of-sale (POS) systems, and troubleshooting, typically supported by a relevant associate degree or equivalent experience. Familiarity with POS software, inventory management systems, and basic IT support tools is commonly required. Strong customer service, problem-solving skills, and effective communication help you efficiently address user issues and collaborate with store teams. These skills ensure smooth retail operations, minimize downtime, and enhance the overall customer experience.

How does a retail technology associate typically collaborate with store staff and IT teams to implement new technologies?

Retail Technology Associates play a key role in bridging the gap between technical teams and store personnel. They often work closely with store managers and frontline staff to assess technology needs, provide training on new systems like POS or inventory software, and troubleshoot issues as they arise. Additionally, they coordinate with IT departments to ensure smooth rollouts and ongoing support for hardware and software solutions. This collaborative approach helps ensure that technological upgrades are both effective and user-friendly for retail operations.

What is the difference between Retail Technology Associate vs Retail Sales Associate?

AspectRetail Technology AssociateRetail Sales Associate
Primary FocusImplementing and maintaining retail technology systemsAssisting customers and selling products
Required SkillsTechnical knowledge, troubleshooting, software proficiencyCustomer service, communication, product knowledge
Work EnvironmentRetail stores, tech support settingsRetail stores, customer-facing roles
Common CertificationsIT certifications, retail technology trainingSales and customer service certifications

The Retail Technology Associate primarily focuses on supporting retail technology systems, while the Retail Sales Associate concentrates on customer service and sales. Both roles are essential in retail environments but differ in technical versus customer-facing responsibilities.

What cities are hiring for Retail Technology Associate jobs?

Cities with the most Retail Technology Associate job openings:

What states have the most Retail Technology Associate jobs?

States with the most job openings for Retail Technology Associate jobs include:

What are popular job titles related to Retail Technology Associate jobs?

For Retail Technology Associate jobs, the most frequently searched job titles are:

Retail Technology Associate jobs near you

Retail Sales Associate - Smart Cart

NJ • On-site

Retail Services WIS Corporation
10K+ employees
Learn more about Retail Services WIS Corporationexternal

$19 - $20/hr

Part-time

Medical

Posted 26 days ago

Job description

External Job Description
Retail Sales Associate - Smart Cart
Starting Wage: $19.00 -$20.00
Part Time: Ability to work varied, traditional and non-traditional flexible hours.Hiring Now!
We are revolutionizing the shopping experience by introducing customers to a fun Smart shopping cart. Our mission is to make shopping not just easy, but also enjoyable for everyone. We are looking for enthusiastic and friendly individuals to join our team and help us create unforgettable shopping moments. This is a great opportunity for those who enjoy working with the public, have a passion for retail, are tech-savvy, and love customer service!
Travel and training wages vary, depending on local WIS office wages. Ask your recruiter for details.
Benefits of Working with WIS
  • Hiring Immediately!
  • Innovative Environment: Be a part of a team that is at the forefront of supporting retail technology
  • Referral bonuses: Get paid for referring to friends and family!
  • Career Growth: WIS is committed to creating opportunities for those who aspire for more. If you are looking for career and promotion opportunities, you can count on us!
  • Employee-paid health insurance available at competitive group rates
  • Opportunities for paid travel and occasional overnight stays
  • Other non-Smart Cart positions available after the completion of the project
  • Join a supportive environment where diversity is celebrated, and every individual is valued for their unique talents

What you will Do:
  • Engage with Customers: Actively engage with customers to introduce and show features of the interactive Smart shopping cart.
  • Tutorials and Training: Conduct quick and effective tutorials to educate customers on how to use the shopping cart, highlighting its features and benefits.
  • Support and Troubleshooting: Provide on-the-spot assistance to customers experiencing difficulties, ensuring any issues are resolved promptly.
  • Feedback Collection: Gather customer feedback to identify areas for improvement and relay this information to the development team.
  • Adoption: Develop and implement strategies to encourage customers to try and continue using the shopping cart.
  • Collaboration: Work closely with store management and the Smart Cart team to ensure the shopping cart meets customer needs and expectations.
  • Provide Exceptional Service: Answer questions, assist customers throughout their shopping experience, offer recommendations, and ensure every customer leaves happy

What We're Looking For:
  • Tech Savvy: Comfortable with using and explaining new technology. Basic understanding of AI technology and user interfaces. Ability to troubleshoot common technical issues.
  • Communication Skills: Excellent verbal and written communication skills. Ability to explain complex concepts in a simple and engaging manner.
  • Customer Service: Strong customer service skills with a friendly and approachable demeanor.
  • Problem-Solving: Ability to think on your feet and resolve issues quickly and efficiently.
  • Proven ability to work in solo and team environments is required, where team-orientated, highly motivated, and self-driven individuals are preferred
  • Effective customer relations skills meant always delivering exceptional service
  • Ability to work independently
  • Retail Associate, Grocery Store, Customer Service, Technology, Product Demonstration, Shopper Assistance and Brand Ambassador previous experience is a plus.

Team Requirements
  • Must be 18 years of age and authorized to work in the United States
  • Access to reliable transportation
  • Ability to be able to work the entire duration of the project they are assigned

Working Conditions
This Retail Associate position requires the ability to stand for prolonged periods of time with frequent walking, and to use hands and wrists regularly, including repetitive motions; the ability to lift and carry items up to 25 lbs.; the ability to travel via car.
Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Under the Americans with Disabilities Act (ADA), WIS is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to effectively perform the essential functions of the job. WIS International is committed to providing reasonable accommodation to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our HR team at HR@wisintl.com. If requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information on WIS, visit our website at www.wisintl.com
WIS is an Equal Opportunity Employer,
committed to a diverse and inclusive work environment.
Salary Starting at
$19.00-$20.00

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