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Retail Store Operations Manager Jobs in Traverse City, MI

PetSmart

Retail Store Manager

Traverse City, MI

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Traverse City, MI

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Traverse City, MI

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Traverse City, MI · On-site

$67K - $115K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Traverse City, MI · On-site

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Traverse City, MI · On-site

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

SpartanNash

Manager, Center Store

Traverse City, MI · On-site

This role is responsible to lead the day-to-day activities of the department operations in a retail ... Good knowledge of retail store operations; knowledge of retail management systems. * Proficient in ...

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How much do retail store operations manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for retail store operations manager in Traverse City, MI is $22.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $26.83 per hour, depending on experience, location, and employer.

What does a retail store operations manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.

What are the key skills and qualifications needed to thrive as a retail store operations manager?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What are some common challenges faced by retail store operations managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

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Retail Store Operations Manager jobs near you

Retail Store Manager

WILD BILLS TOBACCO STAFFING LLC

Mayfield, MI • On-site

Full-time

Medical, Dental, Vision, Life

This job post has expired today. Applications are no longer accepted.

Job description

Description

Retail Store Manager oversees the operations of one of our retail locations. They are responsible for managing the staff, inventory, and finances of the store, as well as providing excellent customer service to our valued customers. The ideal candidate will have experience in retail management and a passion for the tobacco industry. 

Responsibilities:

  • Recruit, interview, select and retain top talent. 
  • Motivate, coach, develop, lead, and train the store employees on an ongoing basis. 
  • Create opportunities to develop team's product knowledge to be the expert. 
  • Develop team selling skills in order to meet or exceed sales goals.
  • Manage and supervise a team of retail employees, including scheduling and performance management. 
  • Promote company policies and procedures and ensure all employees comply.  
  • Guides team to identify, recommend and implement changes to improve productivity. 
  • Sets clear performance expectations and ensures store team is trained in sales, customer service, and operations to meet company standards. 
  • Communicates priorities and sales driving information effectively to ensure store employees are equipped to maximize business opportunities. 
  • Maintaining a clean, safe environment by complying with all health and sanitation procedures  
  • Ensure the store is properly stocked with inventory and manage inventory levels and product ordering. 
  • Obtain product knowledge about all products as well as awareness of current product launches and promotions. 
  • Create relationships with customers in order to suggest products.
  • Meet or exceed store sales and operational goals.
  • Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, cash reconciliation, and bank deposits. 
  • Assisting customers with sales transactions and providing excellent customer service 
  • Develops plans and follows up to maximize sales and drive consistent performance results. 
  • Identifies performance opportunities and partners with District Manager to develop a plan to address and manage issues effectively. 
  • Stays informed on corporate communication, directives, initiatives, policies, and procedures. 
  • Implements store programs to increase efficiencies in sales, service, operations, and branding. 
  • Majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most. 
  • Monitor and analyze sales and financial data to make strategic business decisions. 
  • Develop and execute marketing and promotional strategies to increase store traffic and sales. 
  • Stay up to date with industry trends and competition and make recommendations to District Management on ways to improve the business. 
  • Open and close the store which includes locking doors and arm the store.
  • Work over 40 hours a week and available to work nights, weekends, and holidays. 
  • May require additional tasks, duties or projects as assigned. 

Requirements

Knowledge and Skills:

  • Written and Communications 
  • Leadership 
  • Customer Service  
  • Microsoft Office  
  • Store Operations 
  • Basic math of adding and subtracting 

Qualifications:

  • At least 21 years or older 
  • Completion of high school degree 
  • At least 1-2 years of previous manager experience  
  • Flexible to work weekends and holidays if needed 
  • Flexible to work 12 hour shifts at times
  • Standing for long periods of time
  • Ability to lift up to 50 pounds 

Benefits:

  • Benefits available: health, dental, vision, life insurance, effective after 60 days of employment.
  • Merchandise discounts. 
  • Development and growth opportunities 
  • Monthly Bonus 
  • Merit Increase bi-annually
  • Recognition program

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