Retail Store Operations Manager Jobs in Monroe, MI

Lead. Inspire. Grow.

Are you an experienced Retail Store Manager, Sales Manager, or Wireless Store Manager looking for a career with unlimited growth potential? Do you thrive in a fast-paced retail environment where you can coach a team, drive sales, and make a direct impact on business success?

Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway.

We are looking for a results-driven leader who is passionate about retail sales, customer service, team development, business operations, and performance management.

Why Join Blufox Mobile?

At Blufox Mobile, we invest in our people. Our managers have the support, tools, and autonomy needed to build successful teams and grow their careers.

What We Offer

• Competitive base salary plus performance incentives
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Training and Ongoing Leadership Development
• Paid Vacation, Sick Time, and Personal Time Off
• Career Advancement and Internal Promotion Opportunities
• Modern, State-of-the-Art Retail Environment
• Employee Stock Ownership Program (ESOP) available at select locations
• Annual Blufox Winners Circle Trip to Mexico for top performers

Key Responsibilities

Retail Leadership & Team Management

• Lead, coach, and develop a high-performing retail sales team
• Recruit, interview, onboard, and train new employees
• Foster a positive, customer-focused, and sales-driven culture
• Conduct performance reviews, coaching sessions, and development planning

Sales & Business Growth

• Drive store revenue and exceed sales goals
• Monitor KPIs including sales performance, customer satisfaction, and productivity
• Identify opportunities to increase customer acquisition and retention
• Implement sales strategies that support company growth objectives

Customer Experience

• Deliver exceptional customer service and create a best-in-class customer experience
• Resolve customer concerns quickly and professionally
• Build strong relationships with customers and the local community
• Ensure team members maintain expert knowledge of Comcast Xfinity products and services

Operations & Store Performance

• Manage daily store operations, scheduling, and staffing
• Maintain inventory accuracy and merchandising standards
• Ensure compliance with company policies and operational procedures
• Analyze sales reports and business metrics to improve performance

Required

• Fluent in both English and Spanish
• Previous experience as a:
• Retail Store Manager
• Sales Manager
• Wireless Retail Manager
• Telecommunications Manager
• Customer Service Manager
• Strong leadership, coaching, and employee development skills
• Proven ability to drive sales growth and achieve performance goals
• Excellent communication and relationship-building abilities
• Strong analytical and problem-solving skills
• Ability to work flexible schedules, including evenings, weekends, and holidays
• Ability to stand for long periods of time
• Ability to lift up to 25lbs

Preferred

• Experience in telecommunications, wireless, internet, cable, or technology sales
• Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments
• Multi-unit retail or high-volume sales experience

Build Your Career with Blufox Mobile

If you're a bilingual retail leader who enjoys coaching teams, driving sales performance, and delivering exceptional customer experiences, we want to hear from you. Join a growing company where your leadership makes a difference and your career has room to grow.

Apply today and become part of the Blufox Mobile leadership team.

Keywords

Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching