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Retail Store Operations Manager Jobs in Laurel, MS

Crown Wireless

Wireless Retail Store Manager

Laurel, MS · On-site

$17 - $21/hr

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the ... Protect company assets and ensure operational compliance. * Develop your team into confident, high ...

Walgreens

Emerging Store Manager

Petal, MS · On-site

Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store ...

Walgreens

Emerging Store Manager

Petal, MS · On-site

Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store ...

Office Depot

Retail Part Time Store Associate

Laurel, MS · On-site

$13.25 - $15/hr

Store Operations Commitment: * * Consistently maintains store and print department appearance to ... OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business ...

Office Depot

Retail Part Time Store Associate

Laurel, MS

$13.25 - $15/hr

Store Operations Commitment: * * Consistently maintains store and print department appearance to ... OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business ...

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How much do retail store operations manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for retail store operations manager in Laurel, MS is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $23.03 per hour, depending on experience, location, and employer.

What are some common challenges faced by retail store operations managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are the key skills and qualifications needed to thrive as a retail store operations manager?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What does a retail store operations manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.
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Retail Store Operations Manager jobs near you
Infographic showing various Retail Store Operations Manager job openings in Laurel, MS as of July 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,082 per year, or $19.8 per hour.

Wireless Retail Store Manager

Cricket by Crown Wireless

Laurel, MS • On-site

$17 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Cricket Wireless Retail Store Manager

Cricket by Crown Wireless

Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on promoting from within. We are looking for highly motivated, competitive, customer-focused individuals to join our team. Hourly pay plus commissions that are paid out bi-weekly, in addition to monthly bonuses and contests.

In this role, you will earn between $17.00 and $21.00 an hour when you combine your hourly rate and commission.

Launch your sales career in wireless; no prior sales experience required! If you love your phone, enjoy talking to people and want a job where your energy and effort translate directly to extra money, this role is for you.

Join a fast-growing team where you can build skills, have fun and grow your career.

The Role:

As a Cricket Wireless Retail Store Manager, your goal is to ensure the success of the store. Your mission is to:

  • Deliver an unforgettable customer experience each day.
  • Drive your store to achieve sales metrics and goals.
  • Protect company assets and ensure operational compliance.
  • Develop your team into confident, high-impact sales professionals.

We Offer:

  • Uncapped commissions and bonuses, the more you sell, the more you earn.
  • Tenure increase program
  • Growth opportunities
  • A complete wellness package including medical, dental, vision coverage and more.
  • 401(k) plan with company contribution
  • Paid time off
  • Employee discounts on accessories and Cricket monthly service plan.
  • Cricket team color apparel provided.

Responsibilities:

  • Keep yourself up to date on new promos, price changes and policy updates.
  • Sell Cricket Wireless plans, devices, accessories and high speed internet.
  • Achieve and beat sales goals for phones, accessories, plans, add-ons, retention and autopay.
  • Deliver outstanding customer service from greeting to goodbye.
  • Maintain store cleanliness, keep displays current and merchandise to ensure the store is well stocked and organized.
  • Help customers understand Cricket products, features, and services.
  • Enjoy developing and maintaining relationships with co-workers and consumers.
  • Complete operational duties accurately and within required timeframes.
  • Work flexible hours, weekend and holidays at various locations.
  • Join in local marketing and community events to promote the brand.
  • Bring the energy: Motivate your team, create a fun, engaging sales floor.
  • Run a tight ship: Own opening/closing, cash handling, daily operations and store standards.
  • Lead and develop: Coach and mentor sales associates: give feedback that drives results.
  • Coach Up Your Team in all aspects of wireless sales and service.
  • Provide positive reinforcement and training to promote the learning and growth of sales associates.
  • Train for excellence: Ensure 100% completion of all required Company amp; Cricket training monthly and annually.
  • Control Inventory: Manage receiving PO’s and returns. Communicates and process any discrepancies.
  • Own the customer experience: Resolve escalations and build lasting customer relationships.
  • Build the brand: Keep merchandising on point and aligned with Cricket brand standards.
  • Recruit and onboard: Help hire, interview and bring new talent onto the team.
  • Communicate and connect: Conduct regular staff meetings to communicate promos, goals, trends, and store performance.
  • Protect the business: Uphold store safety and asset security procedures.
  • Grow your market: Lead local grassroots marketing and prospecting initiatives. Solicit, coordinate, and participate in community events.

Requirements:

    Apply