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Retail Store Operations Manager Jobs in Jackson, MS

AT and T

Assistant Retail Store Manager

Ridgeland, MS · On-site

$42K - $64K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

Lego

Retail Store Manager

Jackson, MS · On-site

$66K - $100K/yr

Join the LEGO Brand Retail team as a Store Manager at Colony Park in Jackson, MS and ensure that the LEGO Brand, Vision, and Values are exemplified in all store operations and guest interactions. You ...

Dollartree

Retail Store Manager

Canton, MS · On-site

Manage and oversee all aspects of business operations to maximize sales and profitability Oversee ... store activities to ensure smooth daily operations Lead, train, and develop store associates to ...

New

Capital Pawn

Retail Store Manager - 3278

Pearl, MS · On-site

$18 - $22.40/hr

We are currently looking for the right Retail Store Manager to join our Team! $18.00 to $22.40 per ... A Store Manager will be accountable for the day-to-day operations of the store and promoting a ...

PetSmart

Retail Store Manager

Flowood, MS

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart Careers

Retail Store Manager

Ridgeland, MS

$58K - $103K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Ridgeland, MS

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart Careers

Retail Store Manager

Ridgeland, MS · On-site

$58K - $103K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Ridgeland, MS · On-site

$58K - $103K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Flowood, MS · On-site

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Flowood, MS

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Ridgeland, MS · On-site

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Ridgeland, MS

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Flowood, MS · On-site

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Flowood, MS · On-site

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Flowood, MS · On-site

$58K - $103K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart Careers

Retail Store Manager

Flowood, MS · On-site

$58K - $103K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Ridgeland, MS

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart Careers

Retail Store Manager

Flowood, MS · On-site

$58K - $103K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

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How much do retail store operations manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for retail store operations manager in Jackson, MS is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $23.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by Retail Store Operations Managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are the key skills and qualifications needed to thrive as a Retail Store Operations Manager, and why are they important?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What does a Retail Store Operations Manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.
What are popular job titles related to Retail Store Operations Manager jobs in Jackson, MS? For Retail Store Operations Manager jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Retail Store Operations Manager jobs in Jackson, MS look for? The top searched job categories for Retail Store Operations Manager jobs in Jackson, MS are:
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Retail Store Operations Manager jobs near you
Infographic showing various Retail Store Operations Manager job openings in Jackson, MS as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $41,457 per year, or $19.9 per hour.
Retail Store Manager

Retail Store Manager

Goodwill Industries Of Mississippi

Ridgeland, MS

Full-time

Posted 5 days ago

Job description

Job Title: Retail Store Manager
Department: Donated Goods Retail
Reports to: Retail Sales Executive
Classification: Full-Time; Exempt
Supervises: All retail employees located at their designated location.
Mission Statement:

Goodwill Industries of Mississippi, Inc.’s mission is to transform lives through lifelong learning and meaningful work. The expectation of this position is to achieve organizational, team and personal goals in alignment with our mission and services offered.

Position Summary:
The Retail Store Manager is responsible for overseeing the daily operations of the retail location. Plans, monitors, and maximizes retail budgets and product inventory, and sales. Works closely with Retail Sales Executive to coordinate and determine the most cost-effective backroom processes, and to build the best sales team possible. Serves as a positive role model by providing training and developing the skills of employees and clients. Addresses customer needs by immediately resolving conflict and inspiring long-term customer relationships.
Primary Duties:
  • Achieve sales quota for store by maximizing production and sales from store operations.
  • Supervise all store activities in a professional manner to ensure maximum customer satisfaction and to provide security and protection of donated merchandise.
  • Develop staff to understand their job responsibilities and to promote the mission of Goodwill Industries of Mississippi, Inc. Use progressive disciplinary action to counsel employees on needed improvements when appropriate and possible.
  • Supervise production functions such as: receiving donations, issuing receipts, sorting, and selecting merchandise, pricing and marking items. Personally perform those and other production functions as determined by the Retail Sales executive.
  • Attend all loss prevention/safety meetings and promote a safe environment for employees, clients, and customers. Responsible for learning the material, training staff, enforcing all policy, procedures, and audit requirements relative to the meetings.
  • Ensure merchandise is placed on sales floor effectively and that customer service is provided. Maintain a pleasant and polite customer service experience.
  • Perform all necessary personnel functions as determined by company policies and procedures including record keeping, scheduling, payroll management, monthly budget, disciplinary functions, evaluations, and training.
  • Ensure all banking procedures are done accurately.
  • Handle cash register functions and transactions including, sales, voids, correct pricing, and giving receipts to customers. Ensure all cashiers are promoting the Roundup Program by asking each customer that comes through checkout if they would like to donate.
  • Perform necessary record keeping and reporting of money, sales, and production in an accurate and timely manner. This includes, but not limited to, the correct operation and utilization of the Point-of-Sale (POS) equipment. All issues, problems or concerns with the POS system are reported immediately to the Retail Sales executive.
  • Responsible for performing and supervising housekeeping duties. These duties include but are not limited to cleaning and straightening of the sales floor and production areas by sweeping, mopping, washing and/or dusting as needed.
  • Enforce and effectively communicate company policies and procedures to all employees.
  • Maintain a high level of confidentiality.
  • Performing other duties as assigned.

Requirement(s):
Associate's Degree preferred or at least one year of experience managing 15-20 employees in food services, manufacturing, production, or retail in lieu of education.
Certification(s):
National Retail Federation (NRF) Certification within six months of job acceptance.
Knowledge, Skills and Abilities:
  • Basic judgment skills to determine merchandise/donation value.
  • Ability to communicate effectively, both orally and in writing.
  • Advanced math skills, including basic accounting and cash control procedures.
Additional Requirements:
  • Supports the mission and vision of Goodwill Industries of Mississippi, Inc.
  • Open availability.
  • Ability to transfer to other working locations, as directed by management.
  • Maintain a valid driver's license and an acceptable Motor Vehicle Record
  • Working knowledge of computers, including the Microsoft Office Suite.
  • Promotes and demonstrates ethical practices in all activities.
  • Promotes a safe work environment and follows all CARF requirements.
  • Ability to pass alcohol/drug screenings, criminal background check and any insurance driving record check.
Physical Requirements:
  • Works in an environment with occasional high stress, with potentially short deadlines.
  • Stands and walks for most of the workday occasionally sits.
  • Routinely bends, stoops, pulls, pushes, reaches, kneels, twists, turns throughout the day.
  • Ability to lift up to 25 pounds in retail environment; 50 pounds in Donations/ADC/ Aftermarket environment, or the ability to do so safely.
Travel:
Minimal travel required. May travel to other locations to assist with management duties or training. Some travel for meetings, conferences and/or trainings may be required.
The above statements are intended to describe the general nature and level of the work being performed by an individual assigned to this work. This is not an exhaustive list of all duties and responsibilities. Goodwill Industries of Mississippi, Inc. management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

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