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Retail Store Operations Manager Jobs in Cleveland, OH

America's Antique Mall

Retail Store Manager

Streetsboro, OH · On-site

$50K - $55K/yr

  • Medical

  • PTO

The Retail Store Manager oversees store operations, employee leadership, vendor occupancy, sales performance, and store standards. This hands-on role will help prepare the store for opening, recruit ...

America's Antique Mall

Retail Store Manager

Streetsboro, OH · On-site

$50K - $55K/yr

  • Medical

  • PTO

The Retail Store Manager oversees store operations, employee leadership, vendor occupancy, sales performance, and store standards. This hands-on role will help prepare the store for opening, recruit ...

America's Antique Mall

Retail Store Manager

Streetsboro, OH · On-site

$50K - $55K/yr

The Retail Store Manager oversees store operations, employee leadership, vendor occupancy, sales performance, and store standards. This hands-on role will help prepare the store for opening, recruit ...

Wild Bill's Tobacco

Retail Store Manager

North Ridgeville, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

Job Type Full-time Description Retail Store Manager oversees the operations of one of our retail locations. They are responsible for managing the staff, inventory, and finances of the store, as well ...

Wild Bill's Tobacco

Retail Store Manager

North Ridgeville, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

Retail Store Manager oversees the operations of one of our retail locations. They are responsible for managing the staff, inventory, and finances of the store, as well as providing excellent customer ...

AT&T

Assistant Retail Store Manager

Mentor, OH · On-site

$18K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

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Retail Store Operations Manager information

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How much do retail store operations manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for retail store operations manager in Cleveland, OH is $22.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $25.82 per hour, depending on experience, location, and employer.

What are some common challenges faced by retail store operations managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are the key skills and qualifications needed to thrive as a retail store operations manager?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What does a retail store operations manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.

What are popular job titles related to Retail Store Operations Manager jobs in Cleveland, OH?

For Retail Store Operations Manager jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Retail Store Operations Manager jobs in Cleveland, OH look for?

The top searched job categories for Retail Store Operations Manager jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Retail Store Operations Manager jobs?

Cities near Cleveland, OH with the most Retail Store Operations Manager job openings:

Retail Store Operations Manager jobs near you
Infographic showing various Retail Store Operations Manager job openings in Cleveland, OH as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $46,068 per year, or $22.1 per hour.

Retail Assistant Store Manager II

Goodwill Industries of Lorain County Ohio

Avon, OH

$17.39 - $21.04/hr

Full-time

Re-posted 21 days ago

Job description

Position Summary:
The Assistant Retail Store Manager II is responsible for assisting the Retail Store Manager in the successful operation of the Goodwill store by offering quality retail merchandise, overseeing production operations, driving round-up program and providing customer service in a professional, positive and courteous manner, and maintaining financial viability. Employee will work closely with the Retail Store Manager and Retail Operations Manager to build and train an efficient, qualified staff and maintain a positive culture within the store environment. Employee will assume Retail Store Manager’s responsibilities in their absence.
Essential Functions:
  • Assist in the daily planning, prioritizing and supervising of employees; refer staff issues or concerns to the appropriate individual to be addressed in a timely and productive manner.
  • Train, direct and monitor store activities and operations to drive revenue growth and ensure monthly sales, payroll and production budgets are met; develop and execute actions plans to correct shortfalls if unavoidable.
  • Ensure that staff members adhere to production guidelines in stocking, cleaning, maintaining sales floor, rotation, intake/sorting, salvage and quality of goods processed. Also, donated and used goods are processed appropriately from the time received through stocking on the sales floor.
  • Assist customers and donors in a timely and courteous manner while giving quality customer service and keeping good customer relations.
  • Ensure that sales transactions are rung up and reported accurately, that all moneys are collected, counted, and deposited securely.
  • Maintain records of store operations; complete all reports and information requested by management in a timely fashion, with a high degree of accuracy.
  • Secure facility, donations, and store merchandising by implementing loss prevention and store security measures.
  • Ensure that the store and surrounding premises are kept clean and free of safety hazards.
  • Uphold safe work practices in support of a safety culture through awareness and observation; participate in training and provide training and education to employees of safety requirements; reports any potential hazards or accidents.
  • Maintain the stability and favorable community reputation for the store and organization by complying with all legal and other regulatory local, state and federal agency requirements.
  • Secure facility, donations, and store merchandise by implementing loss prevention and store security measures.
  • Pursue professional career development through continuing education and training opportunities.
  • Promote positive teamwork among co-workers
  • Adhere to all company personnel policies and procedures; assist all store personnel in understanding and following policies and procedures.
  • Act as Retail Store Manager or Assistant Manager in employee’s absence at any location including managing the store budget and expenses.
  • Perform administrative tasks including safety, report submission, ordering of supplies, check-in and close-out procedures, and cash management in Retail Store Manager’s absence.
  • Perform other duties as assigned, including being on call to cover any other location as needed.
Qualifications and Required Skills:
  • Excellent written, verbal and interpersonal communication skills; time management skills are required.
  • Demonstrate ability to lead staff; to work with a diverse public.
  • Knowledge of retail operations, sales, community and customer relations.
  • Knowledge of computer technology, including cash register and POS systems, and computer programs (Word, Excel), social media and email.
  • Ability to use physical exertion such as prolonged periods of standing, walking, recurring bending, reaching and climbing; ability to lift up to 50 lbs. consistently.
  • Valid Driver’s license with good driving record and proof of current auto insurance required every six months.
  • Ability to travel to any of the 7 Retail stores within GWLCO territory and cover any shift as needed.
Education and Experience:
  • 3 years retail management experience required.
  • High School Diploma or GED
  • Associate’s degree in Business, Retail, Merchandising, Marketing or a related field preferred.
  • Significant experience in the field may be considered in lieu of a degree

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