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Retail Store Operations Manager Jobs in Hawaii (NOW HIRING)

CVS Health

Operations Manager

Kihei, HI · On-site

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Honolulu, HI

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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Retail Store Operations Manager information

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$11

$23

$36

How much do retail store operations manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for retail store operations manager in Hawaii is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $27.74 per hour, depending on experience, location, and employer.

What are some common challenges faced by Retail Store Operations Managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are the key skills and qualifications needed to thrive as a Retail Store Operations Manager, and why are they important?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What does a Retail Store Operations Manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.
What are popular job titles related to Retail Store Operations Manager jobs in Hawaii? For Retail Store Operations Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Retail Store Operations Manager jobs in Hawaii look for? The top searched job categories for Retail Store Operations Manager jobs in Hawaii are:
What cities in Hawaii are hiring for Retail Store Operations Manager jobs? Cities in Hawaii with the most Retail Store Operations Manager job openings:
Retail Store Operations Manager jobs near you
Infographic showing various Retail Store Operations Manager job openings in Hawaii as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $49,427 per year, or $23.8 per hour.

Retail Store Manager

Goodwill Industries of Hawaii

Honolulu, HI • On-site

$49K - $59K/yr

Full-time

PTO

Re-posted 4 days ago

Job description

Goodwill Industries of Hawaii, Inc.

Job Title: Retail Store Manager

At Goodwill, we do more than provide jobs — we create pathways to opportunity and dignity through the power of work. Our mission-driven culture sets us apart, and every role directly supports individuals in achieving self-sufficiency and success. When you join Goodwill, you're not just building a career — you're changing lives.

So, join the Goodwill Hawaii family and help strengthen our community, one job at a time!

SUMMARY

The Retail Store Manager manages and coordinates activities of the retail store personnel in the management of day to day operations. The Retail Store Manager ensure efficient store operations through effective staff supervision, inventory management, and merchandising to optimize customer experience and profitability. The Retail Store Manager is responsible for driving and achieving sales quotas and goals by performing the following essential duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Efficiently schedules staff to align payroll with sales targets.
  • Assigns duties, breaks, work hours, and vacation time based on store needs.
  • Ensures adequate sales floor coverage at all times.
  • Trains, coaches, and supervises staff on policies, procedures, and job duties.
  • Conducts performance evaluations and issues progressive discipline when needed.
  • Orders merchandise, supplies, and equipment; coordinates with facility staff.
  • Manages inventory control and loss prevention efforts.
  • Verifies merchandise deliveries, reports discrepancies, and controls costs.
  • Inspects merchandise for quality and adherence to pricing standards.
  • Ensures proper merchandising and makes adjustments to store layout and displays as needed.
  • Prepares sales and inventory reports; ensures accurate cash handling and daily deposits.
  • Analyzes financial and statistical reports to adjust operations and meet goals.
  • Ensures sales, payroll, production, and expense goals are consistently met.
  • Promotes and sells merchandise directly to customers.
  • Handles customer complaints, returns, and issues effectively.
  • Assists staff with challenging customer service situations.
  • Maintains in-depth knowledge of store policies and procedures.
  • Ensures store is clean, organized, and fully stocked at all times.
  • Oversees Assistant Store Manager, sales leads, production lead, and other staff.
  • Communicates regularly with team and upper management (Director of Retail, VP of Operations).
  • Holds regular staff meetings and participates in management meetings.
  • Follows and enforces all company, store, and safety policies.

EDUCATION and/or EXPERIENCE

Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Employees are regularly required to:

  • stand; walk; use hands to finger, handle, or feel;
  • reach with hands and arms; and talk or hear.
  • frequently lift and/or move up to 25 pounds
  • occasionally maneuver wheeled containers weighing up to 300 pounds


WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions and extreme heat



Goodwill Hawaii is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.