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Retail Store Operations Manager Jobs in Arizona (NOW HIRING)

Genuine Parts Company

Store Professional

Scottsdale, AZ · On-site

Store Manager / Assistant Store Manager * Works closely with: Counter Sales team, Inventory/Operations staff, and Wholesale customers * Part of: Retail Store Operations within NAPA Physical Demands ...

PetSmart

Operations Manager-Merchandising

Phoenix, AZ · Hybrid

About the Job Summary The Merchandise Operations Manager serves as the primary Store Operations ... Strong knowledge of retail merchandising and store operations, with the ability to evaluate ...

PetSmart

Operations Manager-Merchandising

Phoenix, AZ · Hybrid

About the Job Summary The Merchandise Operations Manager serves as the primary Store Operations ... Strong knowledge of retail merchandising and store operations, with the ability to evaluate ...

PetSmart

Retail Operations Manager

Mesa, AZ

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Tucson, AZ

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Phoenix, AZ · On-site

$19.50 - $35.85/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Mesa, AZ

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Mesa, AZ · On-site

$19.50 - $35.85/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Tucson, AZ · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Mesa, AZ · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Tucson, AZ

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

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Retail Store Operations Manager information

See Arizona salary details

$10

$21

$32

How much do retail store operations manager jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for retail store operations manager in Arizona is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $24.86 per hour, depending on experience, location, and employer.

What does a retail store operations manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.

What are the key skills and qualifications needed to thrive as a retail store operations manager?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What are some common challenges faced by retail store operations managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are popular job titles related to Retail Store Operations Manager jobs in Arizona?

For Retail Store Operations Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Retail Store Operations Manager jobs in Arizona look for?

The top searched job categories for Retail Store Operations Manager jobs in Arizona are:

What cities in Arizona are hiring for Retail Store Operations Manager jobs?

Cities in Arizona with the most Retail Store Operations Manager job openings:

Retail Store Operations Manager jobs near you
Infographic showing various Retail Store Operations Manager job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,333 per year, or $21.3 per hour.

Store Professional

Lake Havasu City, AZ • On-site

Genuine Parts Company
Retail • 10K+ employees
Learn more about Genuine Parts Companyexternal

Full-time

Posted 25 days ago

Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

Job description

Summary
The Store Pro serves as the primary point of contact for customers in the retail store, representing the NAPA brand and delivering a high-quality customer experience. This role is responsible for providing automotive parts solutions, supporting both retail and wholesale customers, and contributing to store performance through product knowledge, responsiveness, and customer engagement. It offers a strong entry point or growth path within the organization
Position Performance Measures:
  • Customer satisfaction and service quality (CSAT, repeat business)
  • Accuracy and efficiency in parts identification and order fulfillment
  • Sales performance (retail and wholesale transactions)
  • Responsiveness to customer inquiries (in-store and phone)
  • Team collaboration and support to peers
  • Adherence to store processes, systems, and operational standards

Responsibilities
The following primary responsibilities are not all inclusive:
  • Provide accurate automotive parts solutions to retail and wholesale customers
  • Deliver a consistently positive and engaging customer experience
  • Utilize product knowledge to assist customers and support team members
  • Operate systems including POS, inventory/catalog tools, and communication devices
  • Maintain high energy and customer focus in a fast-paced retail environment
  • Support store operations including transactions, inquiries, and general workflow
  • Build relationships with customers to drive loyalty and repeat business
  • Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
  • Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
  • Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
  • Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
  • Support continuous improvement initiatives related to store processes and operational standards.

Qualifications
Required:
  • High School Diploma or GED
  • Valid Driver's License
  • Strong communication (verbal and written) and interpersonal skills
  • Customer-focused mindset with strong listening and problem-solving abilities
  • Willingness to learn automotive parts and technology systems

Preferred:
  • Experience in automotive, retail, or parts environment
  • Hands-on experience with vehicle repair or maintenance
  • Knowledge of inventory or cataloging systems
  • Background in automotive, diesel, heavy equipment, farm, marine, or dealership environments
  • ASE Certification (not required)

Leadership
  • Demonstrates personal accountability and ownership of customer outcomes
  • Leads by example in delivering exceptional customer service
  • Supports team members by sharing knowledge and assisting with problem-solving
  • Contributes to a positive, collaborative, and high-performance team environment
  • Shows initiative in learning and career development

Organizational Structure
  • Reports to: Store Manager / Assistant Store Manager
  • Works closely with: Counter Sales team, Inventory/Operations staff, and Wholesale customers
  • Part of: Retail Store Operations within NAPA

Physical Demands / Working Environment
  • Retail store environment with frequent customer interaction
  • Standing for extended periods and frequent movement within the store
  • Ability to lift and move automotive parts and materials (moderate weight)
  • Use of computers, phones, and POS systems regularly
  • Fast-paced environment requiring multitasking and responsiveness

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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