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Retail Store Assistant Jobs in Massachusetts (NOW HIRING)

Steve Madden

Store Assistant Manager

Wrentham, MA

$18 - $24.50/hr

Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention. Ability to work a flexible schedule with retail ...

Steve Madden

Store Assistant Manager

Wrentham, MA · On-site

$18 - $24.50/hr

Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the Store ... Requirements • Minimum of 3-5 years of retail experience. • High school diploma or equivalent ...

Steve Madden

Store Assistant Manager

Wrentham, MA

$18 - $24.50/hr

Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention. Ability to work a flexible schedule with retail ...

Steve Madden

Store Assistant Manager

Wrentham, MA · On-site

$18 - $24.50/hr

Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the Store ... Requirements • Minimum of 3-5 years of retail experience. • High school diploma or equivalent ...

AT&T

Assistant Retail Store Manager

Buckland, MA · On-site

$53K/yr

You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals. Our most successful Assistant Store Managers have: * Excellent communication ...

AT&T

$47K - $71K/yr

Apply today. #ConnectingOurCommunities Our Assistant Retail Store Manager jobs earn between $47,500.00 - $71,300.00 + commission $18,000 . Not to mention all the other amazing rewards that working at ...

Tailored Brands

Retail Store Tailor

Franklin, MA · On-site

$14.25 - $15.75/hr

RETAIL STORE TAILOR-ALTERATIONS FINE TAILORED CAREERS Every day is a day to make somebody smile at ... HOW YOU'LL CONTRIBUTE You'll have the opportunity to assist in the selling process by greeting ...

Tailored Brands

Retail Store Tailor

Auburn, MA · On-site

$15 - $21/hr

RETAIL STORE TAILOR-ALTERATIONS FINE TAILORED CAREERS Every day is a day to make somebody smile at ... HOW YOU'LL CONTRIBUTE You'll have the opportunity to assist in the selling process by greeting ...

Circle K Stores, Inc.

Store Assistant Manager

Salem, MA · On-site

$18 - $24.25/hr

You will assist the Store Manager with oversight of the Stationstore operations. You'll help with ... Retail experience * Supervisor or management experience * Recruiting/hiring/interviewing skills

Circle K Stores, Inc.

Store Assistant Manager

Whately, MA · On-site

$17.25 - $23.25/hr

You will assist the Store Manager with oversight of the Stationstore operations. You'll help with ... Retail experience * Supervisor or management experience * Recruiting/hiring/interviewing skills

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Retail Store Assistant information

See Massachusetts salary details

$11

$15

$18

How much do retail store assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for retail store assistant in Massachusetts is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $16.30 per hour, depending on experience, location, and employer.

What is a retail store assistant?

Retail Store Assistants are customer-facing employees who help ensure the smooth operation of a retail store. Their main duties include greeting customers, assisting with product selection, restocking shelves, operating cash registers, and maintaining store cleanliness. They play a crucial role in delivering excellent customer service and supporting store management with daily tasks. Retail Store Assistants often have flexible hours, including evenings and weekends, to accommodate store needs.

What are the key skills and qualifications needed to thrive as a retail store assistant, and why are they important?

To thrive as a Retail Store Assistant, you need strong customer service skills, basic math abilities, and familiarity with retail operations, often supported by a high school diploma. Experience with point-of-sale (POS) systems, inventory management software, and barcode scanners is typically required. Excellent communication, teamwork, and problem-solving skills help you create positive customer experiences and collaborate effectively with colleagues. These skills ensure efficient store operations, satisfied customers, and contribute to overall sales success.

What are some common challenges faced by retail store assistants, and how can they be managed effectively?

Retail Store Assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining inventory accuracy. Effective time management, clear communication, and a customer-focused attitude are key to overcoming these obstacles. Regular training and close collaboration with supervisors and team members can also help Retail Store Assistants stay organized and deliver excellent service, even during busy periods.

What is the difference between Retail Store Assistant vs Cashier?

AspectRetail Store AssistantCashier
Primary RoleAssists customers, stocks shelves, maintains store appearanceProcesses transactions, handles cash and card payments
Required SkillsCustomer service, communication, organizationBasic math, attention to detail, customer service
Work EnvironmentRetail stores, flexible hours, team-basedCheckout counters, retail stores, fast-paced
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Retail Store Assistant has broader responsibilities like stocking and customer support, whereas a Cashier primarily handles transactions. Both roles require strong customer service skills and are often found working together in retail environments.

How much does a retail store assistant get paid?

The average hourly wage for a retail store assistant in many regions ranges from $10 to $15, with annual salaries typically between $20,000 and $30,000. Pay can vary based on experience, location, and the size of the store, and some roles may include benefits such as employee discounts or flexible schedules.

Is a retail store assistant a stressful job?

A retail store assistant role can be stressful due to customer interactions, managing multiple tasks, and meeting sales targets. The job often requires good communication skills, patience, and the ability to handle busy periods, especially during peak shopping times.

What are the most commonly searched types of Retail Store jobs in Massachusetts?

The most popular types of Retail Store jobs in Massachusetts are:

What are popular job titles related to Retail Store Assistant jobs in Massachusetts?

For Retail Store Assistant jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Retail Store Assistant jobs in Massachusetts look for?

The top searched job categories for Retail Store Assistant jobs in Massachusetts are:

What cities in Massachusetts are hiring for Retail Store Assistant jobs?

Cities in Massachusetts with the most Retail Store Assistant job openings:

Retail Store Assistant jobs near you
Infographic showing various Retail Store Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $33,132 per year, or $15.9 per hour.

Store Assistant Manager

Steve Madden

Wrentham, MA

$18 - $24.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Steve Madden rating

6.6

Company rating: 6.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Store Assistant Manager (F/T)

The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company's brand values.

Responsibilities

Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.

Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.

Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.

Ensure appropriate replenishment of merchandise on the selling floor.

Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.

Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.

Foster an environment of development and accountability.

Process information or merchandise through the computer system and POS register system.

Assist Store Manager in the selection and hiring of qualified candidates.

Be flexible and occasionally perform work outside your specific role.

Requirements

Minimum of 3-5 years of retail experience.

High school diploma or equivalent.

Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.

Strong verbal and written communication skills

. Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.

Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.

Ability to process information or merchandise through the computer system and POS register system.

Benefits

Medical, Dental, Vision Benefits & Flexible Spending Accounts

Life & Short/Long-Term Disability Benefits

401K Eligibility over the age of 21 with Company match after 6 months of employment

Paid time off benefits including paid vacation, sick time, voting

Virtual Health Care

50% off employee discount and 40% off immediate family discount

Friends and Family Discount Events

Free shoe every season/quarter

Employee Assistance Program

Tuition Reimbursement Program

Career Growth

Employee Referral Program

What Steve Madden employees say

Pay

Benefits

Hours and flexibility

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