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Retail Service Coordinator Jobs (NOW HIRING)

A Service Coordinator duty is to provide excellent customer service - following up on after sales ... Ability to work in a fast-paced retail store environment * Computer and internet Savvy * MS Office ...

A Service Coordinator duty is to provide excellent customer service - following up on after sales ... Ability to work in a fast-paced retail store environment * Computer and internet Savvy * MS Office ...

Service Coordinator

La Jolla, CA · On-site

$18 - $25/hr

A Service Coordinator duty is to provide excellent customer service - following up on after sales ... Ability to work in a fast-paced retail store environment * Computer and internet Savvy * MS Office ...

Service Coordinator

La Jolla, CA · On-site

$21 - $26.50/hr

A Service Coordinator duty is to provide excellent customer service - following up on after sales ... luxury retail, service or hospitality environment • General knowledge of jewelry & watches ...

Service Coordinator

Grand Rapids, MI · On-site

$18.25 - $23.25/hr

Service Coordinator We are excited to be growing our team! Pipp Mobile Storage Systems is a ... Our global customers are primarily retail and office based, but more recently has expanded into the ...

Service Coordinator Do you come from a fast-paced customer service environment like restaurants, hospitality, or retail -- and are ready to turn those skills into a long-term career? Are you someone ...

Service Coordinator

Salt Lake City, UT · On-site

$19 - $24.25/hr

Service Coordinator FreshPure Waters (National Water Services, LLC) has been making waves in the ... We operate bulk filtered water vending machines in major grocery retailers across the United States ...

Service Coordinator

Monroe, NC · On-site

$18.25 - $23.25/hr

Service Coordinator Service Coordinator - Monroe, NC ASSA ABLOY Entrance Systems, Pedestrian Door ... retail by delivering sustainable, customized door solutions. Whether you're solving complex ...

Service Coordinator FreshPure Waters • National Water Services Location: Salt Lake City, UT, On ... We operate bulk filtered water vending machines in major grocery retailers across the United States ...

Service Coordinator

Moultrie, GA · On-site

$17.25 - $21.75/hr

Service Coordinator The Service Coordinator supports Field Service Technicians by communicating with, responding to, and acting on customer, dealer and retailer requests, questions, and concerns, and ...

Customer Service Coordinator

Miami, FL · On-site +1

$24 - $29/hr

Customer Service Coordinator Department: Operations Employment Type: Temporary Location: Miami ... Seasoned industry leadership committed to your professional development in the fashion retail ...

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Retail Service Coordinator information

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How much do retail service coordinator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for retail service coordinator in the United States is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.08 per hour, depending on experience, location, and employer.

What does a retail service coordinator do?

A Retail Service Coordinator is responsible for ensuring smooth operations within a retail store by supporting both customers and staff. Their duties typically include assisting with customer service inquiries, coordinating store activities, managing inventory, and supporting the sales team. They often act as a liaison between store management and front-line employees, helping to resolve issues quickly and maintain a positive shopping environment. This role requires strong communication, organizational skills, and the ability to multitask in a fast-paced setting.

What skills and qualifications are needed to thrive as a retail service coordinator?

To thrive as a Retail Service Coordinator, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving abilities, and teamwork make someone stand out in this role. These skills are crucial for ensuring smooth store operations, resolving customer issues efficiently, and supporting overall sales performance.

How does a retail service coordinator collaborate with sales and customer service teams to ensure smooth store operations?

A Retail Service Coordinator acts as a crucial link between sales associates, customer service representatives, and store management. They often coordinate scheduling, facilitate communication about promotions or inventory changes, and help resolve customer issues by working closely with relevant team members. This role requires strong organizational and interpersonal skills to balance daily tasks and maintain a positive shopping experience. Successful collaboration ensures efficient store operations and helps foster a supportive team environment.

What cities are hiring for Retail Service Coordinator jobs?

Cities with the most Retail Service Coordinator job openings:

What are the most commonly searched types of Retail Service jobs?

The most popular types of Retail Service jobs are:

What states have the most Retail Service Coordinator jobs?

States with the most job openings for Retail Service Coordinator jobs include:

What are popular job titles related to Retail Service Coordinator jobs?

For Retail Service Coordinator jobs, the most frequently searched job titles are:

Service Coordinator

La Jolla, CA

CJ Charles Jewelers
11 - 50 employees

$18 - $25/hr

Full-time

Re-posted 26 days ago


Job description

CJ Charles Jewelers is seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
A Service Coordinator duty is to provide excellent customer service – following up on after sales service and follow the repair process from start to finish. They must work to ensure customer satisfaction. CJ Charles Jewelers Service Coordinators are asked to share the quality standards and collection information with their clients and assist in maintaining the aesthetic quality of the Boutique.
A Service Coordinator is required to have a strong understanding of Customer Services needs and customer priorities, excellent computer skills and strong attention to detail with the ability to handle multiple tasks simultaneously. A Service Coordinator needs to have the ability to establish and maintain effective relationships with customers and gain their trust and respect – excellent interpersonal and communication skills are a must. At this time, we are not sponsoring work visas. Applicants must have valid work authorization for employment is the USA.
KEY RESPONSIBILITIES
Service Sales Achievement:
• Consistently achieve and/or exceed the monthly service targets.
• Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales client
• Negotiate and handle objections with ease
• Monitor Inventory levels of parts and maintain orders as needed
 
Client Relationship Management:
• Cultivate new and existing client relationships through exceptional service, partnering with Management to develop a plan for their clients and prospects
• Consistently and accurately capture client data for follow-up and relationship building effectively
• Appropriately resolve client issues/concerns and escalate as needed to Management
• Client networking events
 
Daily Operations:
• Understand and comply with all security and operational policies and procedures of CJ Charles Jewelers
• Assist with daily set-up and breakdown of the boutique
• Daily status checks on open repair tickets and parts – updating clients on any delays
• Daily shipping and receiving of all Service Department related items
 
Required Experience:
• 2 to 5 years of previous experience in luxury retail, service or hospitality environment
• General knowledge of jewelry & watches
 
Technical Skills:
• Ability to work in a fast-paced retail store environment
• Computer and internet Savvy
• MS Office experience required
 
Personal Skills/Abilities:
• Additional language skills are a plus
• Excellent interpersonal and communication skills are required
• Strong understanding of Customer Service needs
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
 
Being an Ambassador of CJ Charles Jewelers:
• Uphold CJ Charles image by maintaining professional demeanor at all times
• Self-Starter with Team-Player approach
• Must be available to work retail hours including weekends/nights and to travel for trainings, client events, conferences…