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Retail Selling Floor Leader Jobs (NOW HIRING)

COMMUNITY AID INC

Retail Floor Supervisor

Lancaster, PA · On-site

$17 - $23/hr

The Retail Floor Supervisor oversees the successful operation of the sales floor and oversees ... Effective leadership skills, including leading teams * Emotional intelligence and strong ...

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Retail Selling Floor Leader information

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How much do retail selling floor leader jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for retail selling floor leader in the United States is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $16.83 per hour, depending on experience, location, and employer.

What is a retail selling floor leader?

A Retail Selling Floor Leader is a supervisory role in a retail store, responsible for overseeing daily operations on the sales floor. They guide and motivate sales associates, ensure excellent customer service, and help implement merchandising strategies. Floor Leaders also handle customer complaints, assist with inventory management, and ensure store policies are followed. Their main goal is to create a positive shopping experience and drive sales performance.

What are the key skills and qualifications needed to thrive as a retail selling floor leader?

To thrive as a Retail Selling Floor Leader, you need strong sales expertise, leadership abilities, and a solid understanding of retail operations, often supported by experience in customer service or supervisory roles. Familiarity with point-of-sale (POS) systems, inventory management software, and basic visual merchandising tools is typically required. Exceptional communication, problem-solving, and motivational skills help you inspire teams and deliver excellent customer experiences. These skills are crucial for driving sales, maintaining efficient store operations, and fostering a positive team environment.

What are the main challenges retail selling floor leaders face when managing a team during peak shopping periods?

Retail Selling Floor Leaders often encounter challenges such as balancing staff coverage, maintaining high customer service standards, and ensuring inventory is well-stocked during peak shopping periods. Managing a diverse team under pressure requires strong communication and the ability to quickly resolve conflicts or address performance issues. Successful leaders stay proactive by anticipating customer needs, motivating their team, and efficiently delegating tasks to keep operations running smoothly.

What is the difference between Retail Selling Floor Leader vs Retail Sales Associate?

AspectRetail Selling Floor LeaderRetail Sales Associate
CredentialsHigh school diploma; experience in retailHigh school diploma or equivalent
Work EnvironmentLeads team on the sales floor, manages customer interactionsAssists customers, stocks shelves, processes transactions
ResponsibilitiesSupervises sales staff, ensures sales goals, customer serviceProvides product info, assists customers, handles sales

The Retail Selling Floor Leader typically has more experience and takes on supervisory duties, focusing on team leadership and sales performance. Retail Sales Associates mainly focus on customer service and sales transactions. Both roles are essential in retail, but the Floor Leader has added responsibilities for team management and sales strategy.

Retail Selling Floor Leader jobs near you

Retail Selling Floor Supervisor - Full-Time

Burlington Stores

Raleigh, NC • On-site

$15 - $17/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization with a focus on ensuring everyone matters and that we win together, come join us as a Burlington Stores Full-Time Selling Floor Supervisor!
As a Selling Floor Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management to consistently drive profitable sales. The Selling Floor Supervisor position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!
**At Burlington, we live by our Core Values: **
  • Drive Results
  • Trust & Respect Each Other
  • Build Teams & Partnerships

Burlington Benefits:
  • Growth Opportunities
  • Competitive Pay
  • Flexible Hours
  • 15-30% Associate Discount
  • Medical, Dental, and Vision Coverage
  • Employee Assistance Program
  • Life and Disability Insurance
  • Paid Time Off
  • Paid Holidays
  • 401 (k)

Key Responsibilities:
  • Supervise all store functions and associates while in the role of Manager on Duty
  • Maximize sales results through training, developing, and coaching of direct reports
  • Promote safety for both our customers and associates by adhering to company guidelines
  • Cultivate a diverse culture based on teamwork and collaboration
  • Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
  • Reinforce our company Asset Protection strategies to eliminate shortage
  • Assist in recruiting, interviewing, and onboarding new associates
  • Participate in weekly workload planning meetings
  • Drives Community Relations participation through company programs and partnerships
  • Coordinate meal and break periods and monitors schedule adherence

Requirements:
  • At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
  • Strong interpersonal skills with a positive and engaging attitude
  • Strong time-management skills
  • Ability to plan, organize and adjust priorities in a fast-paced environment
  • Ability to work a full-time schedule including nights, weekends and holidays as required
  • Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

At Burlington we're opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities!
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full-time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $15.00 per hour - $17.00 per hour
Location 00161 - Raleigh
Posting Number P1-1516165-12
Address 6441 Triangle Plantation Drive
Zip Code 27616
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $15.00 - $17.00 per hour

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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