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Retail Sales Support Jobs (NOW HIRING)

Retail Sales Support

Southampton, PA · On-site

$14.50 - $16.75/hr

ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the ...

Retail Sales Support

Southampton, PA · On-site

$14.50 - $16.75/hr

ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the ...

$16.35/hr

When our associates feel supported, inspired and empowered, consumers feel it. Whether you're ... Thrives in a customer-first based retail environment. * Demonstrated sales and customer experience ...

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Retail Sales Support information

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How much do retail sales support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for retail sales support in the United States is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.59 per hour, depending on experience, location, and employer.

What is a retail sales support?

Retail Sales Support roles involve assisting sales staff and ensuring smooth store operations. Typical duties include restocking shelves, maintaining displays, helping customers find products, processing returns, and handling inventory. These roles are crucial for improving customer experience and supporting the sales team by managing back-end tasks. Retail Sales Support staff often work closely with both customers and other employees to keep the sales floor organized and well-stocked.

What are the key skills and qualifications needed to thrive as a retail sales support?

To thrive as a Retail Sales Support, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic Microsoft Office applications is typically required. Excellent communication, teamwork, and problem-solving abilities help you stand out in this role. These skills are crucial for ensuring smooth store operations, accurate stock management, and a positive shopping experience for customers.

How does a retail sales support professional typically collaborate with sales associates and management to improve store performance?

Retail Sales Support professionals work closely with sales associates by ensuring that merchandise is well-stocked, displays are attractive, and inventory is accurately tracked. They often assist with coordinating promotions, preparing sales materials, and addressing customer inquiries that require escalation. Regular communication with store management helps prioritize tasks and implement feedback to optimize operations. This collaborative approach not only boosts overall store performance but also provides valuable learning opportunities for career growth.

What is the difference between Retail Sales Support vs Retail Sales Associate?

AspectRetail Sales SupportRetail Sales Associate
Primary RoleAssist customers, manage inventory, support sales teamEngage directly with customers, sell products, provide product information
Required SkillsCustomer service, inventory management, communicationCustomer engagement, sales techniques, product knowledge
Work EnvironmentBack-end support, stockroom, sales floorFront-line sales floor, customer-facing
Common CertificationsNone required, but retail or customer service experience helpfulNone required, but sales or customer service experience preferred

Retail Sales Support focuses on assisting the sales team and managing inventory behind the scenes, while Retail Sales Associates interact directly with customers to drive sales. Both roles require strong customer service skills but differ in daily responsibilities and work environment.

What states have the most Retail Sales Support jobs?

States with the most job openings for Retail Sales Support jobs include:

What are popular job titles related to Retail Sales Support jobs?

For Retail Sales Support jobs, the most frequently searched job titles are:

Infographic showing various Retail Sales Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $33,209 per year, or $16 per hour.

Retail Sales Support Specialist

Seattle, WA

Charlie's Produce
Wholesale • 1 - 5K employees

$22 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Charlie's Produce rating

8.1

Company rating: 8.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

Company Description

Who We Are

Charlie's Produce is more than a produce company, we're a people company. As the largest privately owned produce wholesaler on the West Coast, we've grown our business by investing in our employees, prioritizing quality, and serving the communities that depend on us. We offer a supportive workplace, opportunities for growth, and industry-leading benefits, including employee ownership through our ESOP and 100% prepaid college tuition for employees and their eligible dependents. Join a team that values hard work, collaboration, and making a difference every day.

  • An amazing company culture!
  • Medical/Dental/Vision on the first of the month following hire
  • ESOP (Profit Sharing) and 401(k)
  • Paid vacations, paid holidays
  • Pre-tax commuter benefits, and onsite parking
  • Coverage under State Sick Leave
  • 100% Prepaid College Tuition for employees and their dependents
  • Employee assistance program (EAP)

Additional Compensation Details

  • $22.00 - $23.00 per hour
  • Potential 90-day performance-based raise
  • Yearly review with possibility of increase based on performance and tenure
Job Description

The Retail Sales Support Specialist plays a key role in delivering an exceptional customer experience while supporting the success of our sales team. Serving as a point of contact for customers, this position helps build and maintain strong relationships by providing timely service, accurate information, and effective solutions.

In partnership with the sales team, the Retail Sales Support Specialist assists with daily customer interactions, order entry, product inquiries, credits, and account support. This role is responsible in assisting with identifying and resolving customer concerns, coordinating solutions across departments, and ensuring every customer interaction reflects Charlie's commitment to quality and service.

The ideal candidate is customer-focused, detail-oriented, and proactive in addressing customer needs. By anticipating challenges, resolving issues efficiently, and communicating effectively, the Retail Sales Support Specialist helps drive customer satisfaction, strengthen customer loyalty, and support the continued growth of our business.

Essential Responsibilities Include, But Not Limited To

  • Upsell customers on new products, promotional items, push items directed by sales management and team leaders
  • Maintain a sound working knowledge of all markets and growing conditions
  • Notify and assist team leaders, account managers, buyers and operations by communication of customers' needs and preferences
  • Maintain effective, professional relationships with retailers, vendors, and fellow employees
  • Organize and provide assistance for special sales and promotions
  • Assist in departmental resets and grand openings when called upon
  • Participate in special projects deemed necessary to the operation and wellbeing of the company
  • Attend all sales meetings and appointments, (be on time, punctual)
  • Responsible for individual call sheet and assigned customers
  • Make sure all orders are submitted before scheduled cut-off times
  • Responsible for processing and turning in credit memos, responsibility forms and other job-related paperwork within the set timelines
  • Walk warehouse-checking product at least twice a day

Major Activities:

  • Calling on existing customers
  • Phone selling
  • Instore support/ merchandising
  • Keeping abreast of new items and market conditions
  • Meeting all company sales and profit objectives
  • Sales meetings
Qualifications
  • Must have demonstrated excellent interpersonal relationship and collaboration skills
  • Must be quick and accurate with paperwork, figures, attentive to detail, and have good follow-through
  • Must have PC skills
  • Must be flexible and able to deal with a variety of details simultaneously
  • Must have proven problem-solving skills
  • Must be skilled in time management and be capable of meeting work schedule deadlines
  • Must have demonstrated excellent written, verbal and oral presentation skills
  • Must have an excellent work record with references from current and/or previous employers
  • Ability to plan, organize, implement, and follow through on projects
  • Prefer a college degree or minimum high school
Additional Information

 All job offers for this position are contingent upon passing a criminal background check after a conditional offer of employment. No applicants will be disqualified based on the mere presence of criminal history, and an individualized assessment shall be conducted before any conditional offer of employment is revoked.

 Attorney General's Washington Fair Chance Act guide                                                                         

 RCW 49.94.010                       

This is a safety-sensitive position.

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

We do not provide H1-B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer

Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/

Recruiters - DO NOT CONTACT!


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