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Retail Sales Assistant Jobs in Quebec (NOW HIRING)

EssilorLuxottica Group

Committed to excellence in service; our stylists and opticians assist customers in selecting that ... GENERAL FUNCTION The Retail Sales Associate will be responsible for providing exceptional customer ...

Essilor

Committed to excellence in service; our stylists and opticians assist customers in selecting that ... GENERAL FUNCTION The Retail Sales Associate will be responsible for providing exceptional customer ...

Lids

General Position Summary Our retail salespeople are the heartbeat and energy of the Lids brand. These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the ...

Best Buy Canada Ltd.

As a retail sales associate , you will be the face of Best Buy for everyone who visits our stores ... Enthusiasm to welcome and assist customers * Flexibility to adapt to dynamic situations in a fast ...

Face to Face Games

... Retail Sales Associate ... Responsibilities (Responsibilities include but are not limited to) * Assist customers in making ...

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Retail Sales Assistant information

What is a retail sales assistant?

Retail sales assistants help customers find the products they need and introduce new products for them to try. As a retail sales assistant, you must provide excellent customer service and be able to answer customer questions on the products you sell. Other job duties include cleaning and straightening up the sales floor, taking inventory of merchandise, and restocking shelves.

What are the key skills and qualifications needed to thrive as a retail sales assistant?

To thrive as a Retail Sales Assistant, you need strong customer service skills, basic math abilities, and preferably a high school diploma. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment tools is typically required. Outstanding communication, patience, and a positive attitude help build rapport with customers and handle challenging situations effectively. These skills and qualities are essential for driving sales, ensuring customer satisfaction, and maintaining efficient store operations.

What is the difference between Retail Sales Assistant vs Cashier?

AspectRetail Sales AssistantCashier
Primary RoleAssist customers, promote products, and provide product informationHandle transactions, operate cash registers, and process payments
Work EnvironmentSales floor, customer service areasCheckout counters, point-of-sale areas
Required SkillsCustomer service, communication, product knowledgeBasic math, attention to detail, cash handling
Common UsageRetail stores, supermarkets, boutiquesSupermarkets, retail outlets, convenience stores

While both roles are essential in retail, a Retail Sales Assistant focuses on customer engagement and product promotion, whereas a Cashier primarily handles transactions. The roles often overlap, but their main responsibilities differ, making each position vital for a smooth shopping experience.

What are some common challenges retail sales assistants face when handling busy periods, and how are they typically managed?

Retail Sales Assistants often experience increased pressure during busy periods like holidays or sales events, where customer volume is high and demands can be unpredictable. Managing long lines, restocking shelves quickly, and maintaining excellent customer service all at once can be challenging. To handle these situations, teams usually implement clear communication strategies, assign specific roles or zones to staff, and rely on experienced team members for support. Staying organized, remaining calm, and working collaboratively help ensure a smooth customer experience even during peak times.
More about Retail Sales Assistant jobs
What are the most commonly searched types of Retail Sales jobs in Quebec? The most popular types of Retail Sales jobs in Quebec are:
Retail Sales Assistant jobs near you
Infographic showing various Retail Sales Assistant job openings in Quebec as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution.

Retail Sales Associate

EssilorLuxottica Group

On-site

Full-time

Medical, Retirement, PTO

Posted 4 days ago

EssilorLuxottica rating

7.2

Company rating: 7.2 out of 10

Based on 295 frontline employees who took The Breakroom Quiz

8th of 39 rated optical retailers

Job description

Requisition ID: 939171 
Store #: 00P811 OP Royal Mount 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and endure today.

We strived to be the most prestigious and culturally distinctive eyewear company in the world. Committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.

Oliver Peoples is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will be expected to possess an in-depth knowledge of our products, including the latest trends and styles, and provide personalized recommendations to our clientele. 

MAJOR DUTIES AND RESPONSIBILITIES

  • Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
  • Assist with minor adjustments and repairs.
  • Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
  • Understands and adheres to all brand policies and procedures.

BASIC QUALIFICATIONS 

  • 2+ years of experience in retail sales.
  • Must be punctual and reliable. Timeliness and dependability are essential.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Demonstrated ability to achieve sales targets and exceed customer expectations.
  • A team-player who is collaborative with others, is adaptable, supportive, respectful and open to feedback.
  • Ability to stand for extended periods and lift up to 25 pounds.

PREFERRED QUALIFICATIONS

  • Experience operating a POS system.
  • Luxury sales or eyewear industry experience.

Pay Range:   - 22.37 

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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