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Retail Sale Associate Jobs in Normal, IL (NOW HIRING)

New Balance

Retail Sales Associate (PT)

Chicago, IL · On-site

$16.60 - $16.80/hr

JOB MISSION Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to ...

Best Buy

Retail Sales Associate

Bloomington, IL

$14.25 - $16.50/hr

As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We'll train you with the skills and knowledge you need to confidently recommend the right tech ...

PetSmart

Retail Sales Associate Part Time

Bloomington, IL · On-site

$15 - $25.25/hr

Retail Sales Associate Part Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Sales Associate Full Time

Bloomington, IL · On-site

$14.25 - $16.50/hr

Retail Sales Associate Full Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Sales Associate Part Time

Bloomington, IL

$14.25 - $16.50/hr

Retail Sales Associate Part Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Sales Associate Full Time

Bloomington, IL · On-site

$15 - $25.25/hr

Retail Sales Associate Full Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Sales Associate Full Time

Bloomington, IL

$14.25 - $16.50/hr

Retail Sales Associate Full Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Sales Associate Part Time

Bloomington, IL

$14.25 - $16.50/hr

Retail Sales Associate Part Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Sales Associate Part Time

Bloomington, IL · On-site

$14.25 - $16.50/hr

Retail Sales Associate Part Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Sales Associate Full Time

Bloomington, IL

$14.25 - $16.50/hr

Retail Sales Associate Full Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

Best Buy

Retail Sales Associate

Bloomington, IL · On-site

$14.50 - $16.50/hr

As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We'll train you with the skills and knowledge you need to confidently recommend the right tech ...

Best Buy

Retail Sales Associate

Bloomington, IL · On-site

$15 - $17.88/hr

As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We'll train you with the skills and knowledge you need to confidently recommend the right tech ...

Verizon

Retail Sales Associate

Bloomington, IL · On-site

$65K - $75K/yr

As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores.

Verizon

Retail Sales Associate

East Peoria, IL · On-site

$65K - $75K/yr

As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores.

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All JobsRetail Sale Associate JobsRetail Sale Associate Jobs in Normal, IL

Retail Sale Associate information

See Normal, IL salary details

$9

$15

$19

How much do retail sale associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for retail sale associate in Normal, IL is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $16.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Sales Associate, and why are they important?

To thrive as a Retail Sales Associate, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management software is typically required. Excellent communication, patience, and a positive attitude help associates build rapport with customers and handle challenging situations. These skills are vital for driving sales, maintaining customer satisfaction, and ensuring smooth store operations.

What is the difference between Retail Sale Associate vs Cashier?

AspectRetail Sale AssociateCashier
Primary RoleAssist customers, promote products, and drive salesHandle transactions and process payments
Work EnvironmentSales floor, assisting customersCheckout counters, register area
Required SkillsCustomer service, product knowledgeCash handling, basic math
Common CertificationsNone typically requiredNone typically required

While both roles involve customer interaction, a Retail Sale Associate focuses on sales, product assistance, and customer engagement, whereas a Cashier primarily handles transactions at the checkout. Retail Sale Associates often have broader responsibilities on the sales floor, making their role more dynamic in customer service and sales support.

How does a Retail Sales Associate typically collaborate with other team members to achieve sales goals?

Retail Sales Associates frequently work closely with their teammates—including other associates, supervisors, and store managers—to ensure that customer service is seamless and sales targets are met. Collaboration often involves sharing customer insights, restocking merchandise as a team, and coordinating on promotional events or sales floor coverage. Effective communication and teamwork are key, as associates often rely on each other to handle busy periods, resolve customer concerns, and maintain store appearance. This collaborative environment not only supports individual growth but also contributes to the overall success of the store.

What are Retail Sales Associates?

Retail Sales Associates are employees who work in stores or shops, assisting customers with their purchases and providing information about products. Their responsibilities often include greeting customers, answering questions, managing transactions at the cash register, restocking shelves, and maintaining a clean sales area. Retail Sales Associates play a crucial role in ensuring a positive shopping experience and often help drive sales through customer service and product recommendations.
What are popular job titles related to Retail Sale Associate jobs in Normal, IL? For Retail Sale Associate jobs in Normal, IL, the most frequently searched job titles are:
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What cities near Normal, IL are hiring for Retail Sale Associate jobs? Cities near Normal, IL with the most Retail Sale Associate job openings:
Retail Sale Associate jobs near you
Infographic showing various Retail Sale Associate job openings in Normal, IL as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,861 per year, or $15.3 per hour.
Retail Sales Associate (PT)

Retail Sales Associate (PT)

New Balance

Chicago, IL • On-site

$16.60 - $16.80/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago

New Balance rating

6.8

Company rating: 6.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

20th of 102 rated fashion retailers

Job description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION
Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.

MAJOR ACCOUNTABILITIES

  • Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:
    • Greet and make customer contact
    • Understand the customer's needs
    • Educate the customer on product features and benefits
    • Solve any customer problems/answer any questions
    • Transact the sale through suggestive selling, multiple selling, and effective closing
  • Correctly measure and fit customers with appropriate NB product
  • Inform customers about any promotions we have running
  • Keep the floor always looking its best - neat, organized, and well stocked
  • Make sure items are labeled and price marked properly
  • Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
  • Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

REQUIREMENTS FOR SUCCESS

  • Must be 18 years of age or older.
  • Should be a people person!
  • Past retail experience preferred, but not necessary
  • Strong customer service and verbal communication skills
  • Demonstrated ability to flourish in a team environment
  • Familiarity with cash register functions
  • Ability to quickly perform basic math
  • Willingness to work a flexible schedule that may include weekends and holidays
  • Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Lincoln Park, IL Retail Only Pay Range: $16.60 - $16.80 - $20.15 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

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