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Retail Floor Associate Jobs in Normal, IL (NOW HIRING)

Blain's Farm & Fleet

Cashier

Morton, IL

$15/hr

As a family-owned retailer we take pride in offering a competitive benefit package designed to ... Perform duties of the Sales Floor Associate as needed. EEO Statement Blain Supply, Inc and Blain ...

Ross Stores, Inc

Retail Associate

Normal, IL · On-site

$15 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

East Peoria, IL · On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Normal, IL · On-site

$15 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

East Peoria, IL · On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Normal, IL · On-site

$15 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Normal, IL · On-site

$15 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

Normal, IL · On-site

$15 - $17/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Gici

Part-Time Retail Associate

Washington, IL

$16/hr

The titles of the various jobs the Retail Associate may be called upon to learn and work include ... Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise). Textiles or ...

TJX Companies

Retail Associate

Bloomington, IL

$15 - $15.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

Tjx

Retail Associate

Bloomington, IL · On-site

$15 - $15.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

TJX Companies

Retail Associate

Bloomington, IL · On-site

$15 - $15.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

Gici

Part-Time Retail Associate

East Peoria, IL

$15/hr

The titles of the various jobs the Retail Associate may be called upon to learn and work include ... Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise). Textiles or ...

TJX Companies

Retail Associate

Bloomington, IL · On-site

$15 - $15.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

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All JobsRetail Floor Associate JobsRetail Floor Associate Jobs in Normal, IL

Retail Floor Associate information

What is the difference between Retail Floor Associate vs Retail Cashier?

AspectRetail Floor AssociateRetail Cashier
Primary RoleAssist customers, stock shelves, maintain store appearanceHandle transactions, operate cash register, process payments
Work EnvironmentThroughout the store, including sales floor and stock areasAt the checkout counter or cash register station
Required SkillsCustomer service, product knowledge, communicationCash handling, basic math, customer service
Common CertificationsNone typically requiredNone typically required

While both roles involve customer interaction, Retail Floor Associates focus on assisting customers and maintaining the sales floor, whereas Retail Cashiers primarily handle transactions at the checkout. Both positions are essential in retail settings and often overlap in skills like customer service.

What challenges do retail floor associates face during busy shopping periods, and how can they manage them?

Retail Floor Associates often encounter increased customer traffic and higher demands during busy shopping periods, such as holidays or sales events. This can lead to challenges like keeping shelves stocked, managing long checkout lines, and answering frequent customer inquiries. To handle these situations effectively, associates prioritize tasks, stay organized, and communicate closely with their team to ensure smooth operations. Developing strong multitasking and customer service skills is key to maintaining a positive shopping experience for customers even during peak times.

What is a retail floor associate?

Retail Floor Associates are employees who assist customers on the sales floor of retail stores. They are responsible for providing customer service, stocking shelves, organizing merchandise, answering questions, and maintaining the cleanliness of the store. Retail Floor Associates also help with inventory, process transactions at the register, and ensure a positive shopping experience for customers. This role is essential for creating a welcoming environment and supporting the overall operations of the store.

What skills and qualifications are needed to be a retail floor associate?

To thrive as a Retail Floor Associate, you need strong customer service skills, attention to detail, and basic math abilities, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and barcode scanners is typically required. Excellent communication, teamwork, and problem-solving abilities help associates interact effectively with customers and colleagues. These skills ensure efficient store operations, positive customer experiences, and contribute to overall sales success.
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What cities near Normal, IL are hiring for Retail Floor Associate jobs? Cities near Normal, IL with the most Retail Floor Associate job openings:
Retail Floor Associate jobs near you

Retail Sales Associate - Mega Replay Bloomington

Mega Replay Bloomington

Bloomington, IL • On-site

$15 - $17/hr

Full-time

Re-posted 14 days ago

Job description

Sales Associate Job Description

Your job duties include:

  1. Create a welcoming environment for all our customers
    1. Greet any customer entering our store and within 10 feet of you
    2. Acknowledge customer’s immediately if they’re waiting
    3. Always be positive and friendly with customers in all forms of communications!
    4. Build relationships with our customers – get to know their shopping interests and habits
    5. Determine customers’ needs
    6. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
    7. Provide a five star experience for our customers then ask for a five star review on Google
    8. Follow directions from your teammate in charge of the shift (either a Shift Leader, Asst Manager or Manager)
  2. Product knowledge
    1. Identify customer’s needs first then identify what products of ours will fulfill their needs
    2. be able to explain benefits and features of our products
    3. demonstrate use and care of product if needed
    4. explain warranty of product if applicable
    5. recommend related accessories, games, collectibles
    6. Stay current on gaming, electronic, movie, music, collectible, and trading card industries
  3. Process buys and sales with accuracy
    1. Ensure pricing is accurate when scanning products for sale
    2. Communicate and enter all appropriate promotions
    3. Accept payment forms accurately – inspect for counterfeits with cash
    4. Test game systems, electronics, and smartphones while processing customer trade-ins using our in-house computer system and testing forms.
    5. Seek approval for purchasing any individual item over $25 for pricing/product confirmation
    6. Present offers to customers in a positive, confident manner
  4. Complete the daily opening/closing checklists
    1. Take trash out to dumpster each morning
    2. Clean, transfer, file and shelf inventory onto the sales floor with accuracy.
    3. Make case covers, replace damaged cases, ensure cases and labels are in good condition
    4. Maintain a clean and orderly workspace – clean up your buys, clear counter area, wipe clean your workspace and registers each night with Lysol wipes
    5. Walk the retail floor once every two hours – serve our customers
    6. Maintain the retail space – fill holes, ensure product is in the correct sections, ensure pricing is accurate, combine like items if sections are full, fill empty sections, re-stock beverages (FIFO), pick up trash,
    7. Dust and clean counters and display cases nightly
    8. Dust display racks and clean bathrooms weekly
    9. Vacuum floor nightly, maintain vacuum
  5. Recognize security risks, potential theft situations and know how to handle them
  6. Assist with inventories, price-checks, re-models, projects as needed
  7. Be on time for all shifts
  8. Be a positive team player!