Retail Performance Specialist Jobs (NOW HIRING)

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Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington, D.C., Puerto Rico, and more than 100 countries.
With four vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah, the Liberty Campus in Hinesville, and the East Georgia Campus in Swainsboro - Georgia Southern offers a dynamic environment that encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned specialized accreditation from numerous professional and academic associations that set standards in their respective fields.
Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive, student-centered environment that empowers the next generation of leaders to succeed.
Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally recognized for the caliber of its academic programs and student experience. Georgia Southern University has also been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.
Location
Statesboro Campus - Statesboro, GA
Department Information
Eagle Dining Services
Job Summary
The Merchandising and Retail Systems Specialist is responsible for the administration and governance of retail pricing, master product data, merchandising, promotional execution, vendor relationships, and retail technology systems across all Eagle Dining retail operations.
This position serves as the primary administrator for Jamix retail item records, Vendsys, Amazon JWO, CPOS, Infobate, and the Retail Operations Command Center, ensuring product information, pricing, inventory data, and promotions remain accurate, consistent, and synchronized across all retail locations.
Responsibilities

• Serve as the department's owner of retail master data governance across Jamix, Vendsys, Amazon JWO, CPOS, and future retail systems, ensuring product information, pricing, UPCs, tax status, vendor assignments, and categories remain accurate and synchronized
• Manage retail pricing and product data by maintaining retail item records, creating and discontinuing stock cards, implementing approved price changes, reviewing vendor cost increases, conducting margin analysis, and recommending pricing strategies
• Coordinate retail product lifecycle management by activating new products, removing discontinued items, maintaining the Retail Operations Command Center and Master Product Database, and collaborating with the POS/IT Manager to resolve pricing discrepancies and test system enhancements.
• Oversee retail pricing execution and compliance by generating shelf tags, coordinating replacements, conducting pricing audits, and ensuring shelf prices align with POS and system pricing
• Serve as the primary liaison with vendors regarding new products, discontinued items, pricing changes, promotions, product availability, vendor performance, rebate submissions, promotional allowances, and incentive programs
• Coordinate retail merchandising and promotional initiatives by partnering with Marketing to implement seasonal campaigns, limited-time offers, product launches, merchandising standards, signage, and point-of-sale materials while communicating implementation plans to General Managers
• Analyze retail performance by monitoring sales trends, product performance, margins, pricing effectiveness, and promotional results, and recommending improvements to product assortment and retail strategy
• Develop and maintain operational documentation and reporting, including standard operating procedures, executive reports, dashboards, pricing analytics, rebate summaries, and key operational metrics
• Support strategic retail operations and continuous improvement by assisting with annual retail planning, seasonal product transitions, technology implementations, store openings, and ongoing process improvement initiatives

Required Qualifications
Educational Requirements

• Associate's Degree in Business, Hospitality, Retail Management, Supply Chain, Information Systems, or related field

Required Experience

• Five (5) - Ten (10) years of experience in retail operations, merchandising, pricing administration, inventory management, or food service
• Experience with Microsoft Excel, Google Workspace, and retail/POS systems

Preferred Qualifications
Preferred Educational Qualifications

• Bachelor's Degree

Preferred Experience

• Experience with Jamix, Vendsys, Amazon JWO, CPOS, Infobate, or similar retail platforms
• Experience in higher education dining, retail merchandising, or multi-unit retail operations
• Strong technology skills with experience supporting retail systems, software applications, and data management platforms

Proposed Salary
$43,067 - $53,834
This is an exempt position paid on a monthly basis.
Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities
ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to work independently and collaboratively

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Retail master data governance
• Jamix administration
• Retail merchandising

SKILLS

• Effective communication (verbal and written), organizational and human relations skills
• Pricing and margin analysis
• Vendor management
• Promotional planning
• Data analytics
• Project management
• Excellent communication skills
• Process improvement skills

Apply Before Date
September 17, 2026
Application review may begin as early as August 13, 2026.
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu .
For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu .
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Legally authorized to work in the United States for the duration of employment without assistance from the University.
Must be able to perform duties and responsibilities with or without reasonable accommodation.
Georgia Southern University is a Tobacco and Smoke-Free Community.
Proof of valid Driver's License upon hire and throughout employment.
Equal Employment Opportunity
Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.
Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation.
• Work generally performed in an office environment.
• Workweek may occasionally extend beyond 40 hours.
• Travel may be required.
• Stand, bend, walk and lift as needed throughout the day.
• May be required to maneuver items weighing up to 50 pounds with or without reasonable accommodation.
• May be required to maneuver items weighing up to 25 pounds with or without reasonable accommodation.

Background Check

• Standard + Education & DMV