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Retail Performance Specialist Jobs (NOW HIRING)

AEG

Head of Performance

Jacksonville, FL · On-site

$55K/yr

EXOS Performance Specialist (XPS) or Certified Strength and Conditioning Coach (CSCS) required. * Playing experience required * Coaching badge preferred; not required Compensation * $55,000 annually ...

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Retail Performance Specialist information

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$43

$46

$47

How much do retail performance specialist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for retail performance specialist in the United States is $46.07, according to ZipRecruiter salary data. Most workers in this role earn between $45.43 and $46.63 per hour, depending on experience, location, and employer.

What is a retail performance specialist?

A Retail Performance Specialist is a professional who analyzes and improves the performance of retail stores or outlets. They assess sales data, customer service, merchandising, and operational processes to identify areas for improvement. By implementing strategies and best practices, they help increase sales, customer satisfaction, and overall store efficiency. Retail Performance Specialists often work closely with store managers and staff to train them and monitor progress. Their goal is to ensure each retail location meets or exceeds company standards and targets.

What skills and qualifications are needed to thrive as a retail performance specialist?

To thrive as a Retail Performance Specialist, you need strong analytical skills, a background in business or retail management, and experience with sales performance metrics. Familiarity with retail analytics software, point-of-sale (POS) systems, and proficiency in Excel or similar data tools is typically required. Excellent communication, problem-solving, and coaching abilities help drive team performance and foster positive relationships with store staff. These skills are crucial for identifying growth opportunities, implementing effective strategies, and ensuring consistent retail success.

How does a retail performance specialist collaborate with store managers and frontline staff to improve sales outcomes?

A Retail Performance Specialist works closely with store managers and frontline staff by analyzing sales data, identifying areas for improvement, and developing targeted training or action plans. They often conduct in-store visits, observe daily operations, and provide constructive feedback to help teams meet performance goals. Regular communication and hands-on support are key, ensuring that best practices are implemented and challenges are addressed promptly. This collaborative approach helps drive consistent sales growth and enhances the overall customer experience.

What is the difference between Retail Performance Specialist vs Retail Sales Associate?

AspectRetail Performance SpecialistRetail Sales Associate
CredentialsTypically requires experience in retail analytics, sales strategies, or related certificationsUsually requires high school diploma or equivalent; sales training often provided on the job
Work EnvironmentFocuses on analyzing sales data, improving store performance, and implementing strategiesEngages directly with customers, assisting with product selection and checkout
Employer & Industry UsageCommon in retail chains, department stores, and specialty retailersWidespread across retail stores, malls, and supermarkets

The Retail Performance Specialist primarily focuses on analyzing sales data and optimizing store performance, while the Retail Sales Associate interacts directly with customers to drive sales. Both roles are essential in retail, but they differ in responsibilities, skills, and daily tasks.

What does a retail performance specialist do?

A retail performance specialist analyzes sales data, customer behavior, and store operations to improve retail performance. They develop strategies to increase sales, optimize staff productivity, and enhance customer experience, often using tools like POS systems and performance metrics. The role requires strong analytical skills and knowledge of retail environments.
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What job categories do people searching Retail Performance Specialist jobs look for?

The top searched job categories for Retail Performance Specialist jobs are:

Retail Performance Specialist jobs near you
Infographic showing various Retail Performance Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $95,817 per year, or $46.1 per hour.

Customer Management Performance Specialist

Socket.dev

Shelton, CT • On-site

$63 - $68/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

Key responsibilities

  • Partner directly with customers to coordinate their utility onboarding data gathering process.

  • Assist in organizing the workflow for AMU adjustments and normalization activities.

  • Participate in weekly reviews of performance results and develop processes for managing AMU adjustments.

Job description

Saving the World! Help Wanted…

Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.

Celebrating 5 years on Inc. 5000 America’s Fastest-Growing Private Companies list. Recognized in Time Magazine’s Best Inventions of 2025.

We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a better place!

Customer Management Performance Specialist (Full-time)

Fast growing, fast-paced company has an opportunity for a motivated individual to fill the role Customer Management Performance Specialist role. In this position, the successful applicant will be responsible for partnering directly with customers to coordinate their utility onboarding data gathering process. This is an excellent opportunity for the right individual to join an established organization that is experiencing significant growth.

Responsibilities:
  • Act as the liaison between the Performance Management team and the Customer Management team to help facilitate billing baseline adjustments to our Average Monthly Usage (AMU) calculations.
  • Assist in organizing the workflow for AMU adjustments and normalization activities.
  • Participate in weekly reviews of the performance results across the client base that will serve to feed the upcoming adjustments.
  • Develop a process to manage AMU adjustments that are fed from all parts of the company and determine prioritization.
  • Work alongside the AMU creation team to ensure that the new baseline calculations are properly calibrated to prevent future performance issues and the need for recalculations.
  • Maintain a consistent understanding of performance related expectations, installation savings and related KPIs.
  • Assign Zoho tickets that are sent to AMU team in relation to adjustments and reviews.
  • Load balance and cross train with the AMU creation team.
Qualifications:
  • Successful candidate will have 1-3 years of data analysis, financial acumen and an understanding of utility bills.
  • Experience in the energy or utility industry strongly preferred.
  • Understanding of utility billing, rate structures, and tariffs strongly preferred.
  • Strong problem-solving skills and ability to think creatively.
  • Demonstrated customer service skills with the ability to collaborate and partner across multiple teams.
  • Proficient in MS Office Suite, especially Excel.
  • Ability to multi-task, in a fast paced, everchanging environment.
  • BS degree preferred.

Job Type: Entry level, hourly

Job Type: Full-time, M-F

Job Location: Hybrid, Shelton, CT

Required education: BS preferred

Hourly Pay Range: $30.29($63,000) - $32.69($68,000) based on factors including level of experience, skill set, qualifications, and location.

Compensation: $63,000 — $68,000 USD

Compensation is based on factors including level of experience, skillset, qualifications, and location.

What We Offer:
  • Career advancement opportunities in a fast-growing, supportive company environment
  • Competitive pay
  • Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
  • Opportunity to work as part of a team that values its members and works together to achieve positive change.

Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.

We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career web page as a result of your disability.

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