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Retail Operations Jobs in Connecticut (NOW HIRING)

Assistant Retail Operations Manager and Retail Operations Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. * Ensure ...

The Retail Operations Leader (ROL) position is responsible for all aspects of retail sales relative to the Grocery and Hispanic channels. This position will act as an ambassador who's focus will be ...

Retail Operations Leader

Greenwich, CT · On-site

$19 - $21.25/hr

The Retail Operations Leader (ROL) position is responsible for all aspects of retail sales relative to the Grocery and Hispanic channels. This position will act as an ambassador who's focus will be ...

... operational action plans while identifying training opportunities to develop and grow the team ... in a retail environment • A combination of education and experience providing equivalent ...

... operational action plans while identifying training opportunities to develop and grow the team ... in a retail environment • A combination of education and experience providing equivalent ...

If you're passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful. Key Responsibilities * Lead with impact You'll directly impact store ...

If you're passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful. Key Responsibilities * Lead with impact You'll directly impact store ...

If you're passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful. Key Responsibilities * Lead with impact You'll directly impact store ...

If you're passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful. Key Responsibilities * Lead with impact You'll directly impact store ...

If you're organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful. Key Responsibilities * Support daily operations Manage inventory ...

If you're organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful. Key Responsibilities * Support daily operations Manage inventory ...

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Retail Operations information

See Connecticut salary details

$13

$21

$35

How much do retail operations jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for retail operations in Connecticut is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.08 per hour, depending on experience, location, and employer.

What are the main challenges faced in a Retail Operations role, and how can they be managed effectively?

Retail Operations professionals often face challenges related to inventory management, fluctuating customer demand, and maintaining high levels of team productivity. Effective communication, strong organizational skills, and the ability to quickly adapt to changing situations are crucial for success. Building strong relationships with both frontline staff and suppliers can help address issues proactively, while leveraging technology for real-time inventory tracking and sales analytics supports more informed decision-making. Staying current with industry trends and regularly training staff also contribute to smoother operations and improved customer satisfaction.

How much do retail operations associates make?

Retail operations associates typically earn an average hourly wage of around $12 to $15, with annual salaries ranging from approximately $25,000 to $35,000 depending on experience, location, and employer. They often perform tasks such as inventory management, customer service, and store maintenance, and may require basic computer skills and familiarity with retail software.

What are retail operations?

Retail operations refer to all the activities and processes involved in running a retail store or business efficiently on a day-to-day basis. This includes managing inventory, overseeing staff, optimizing store layout, handling customer service, and ensuring sales targets are met. Effective retail operations are essential for providing a positive shopping experience, maximizing sales, and maintaining profitability. The role often requires strong organizational skills and attention to detail to keep store functions running smoothly.

What are the key skills and qualifications needed to thrive in Retail Operations, and why are they important?

To thrive in Retail Operations, you need strong organizational abilities, inventory management expertise, and a background in retail or business administration. Familiarity with point-of-sale (POS) systems, inventory management software, and retail analytics tools is typically required. Exceptional customer service, leadership, and problem-solving skills help individuals excel in this role. These competencies ensure smooth store operations, drive sales performance, and foster positive customer experiences.

What is the difference between Retail Operations vs Retail Manager?

AspectRetail OperationsRetail Manager
Primary FocusOverseeing daily store functions, processes, and logisticsManaging staff, sales strategies, and customer service
Required CredentialsOften no specific certifications; experience in retail operations preferredTypically requires management experience and leadership skills
Work EnvironmentStore floors, back-office, logistics areasStore management, team supervision, strategic planning
Employer UsageRetail chains, stores, logistics companiesRetail chains, department stores, supermarkets

Retail Operations focuses on the day-to-day functions and logistics of running a store, while Retail Managers handle team leadership and sales growth. Both roles are essential in retail but differ in scope and responsibilities.

What is the highest paying retail job?

The highest paying retail jobs are typically executive roles such as Retail Director or Vice President of Retail Operations, which can earn six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple stores or regions.

Is operations a high paying job?

Retail operations jobs can offer competitive salaries, especially for managerial or specialized roles, but pay varies based on experience, location, and company size. Entry-level positions tend to have lower pay, while higher-level roles such as district or regional managers typically earn higher salaries. Certifications and skills in inventory management, staff supervision, and sales analysis can also influence compensation.

What is the role of retail operations?

Retail operations involve managing daily store activities, including inventory management, customer service, sales, and staff coordination. Professionals in this role ensure the store runs efficiently, meet sales targets, and maintain a positive shopping environment, often using tools like point-of-sale systems and inventory software.
What are the most commonly searched types of Retail Operations jobs in Connecticut? The most popular types of Retail Operations jobs in Connecticut are:
What are popular job titles related to Retail Operations jobs in Connecticut? For Retail Operations jobs in Connecticut, the most frequently searched job titles are:
Infographic showing various Retail Operations job openings in Connecticut as of June 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,996 per year, or $21.2 per hour.
Retail - Operations Supervisor

Retail - Operations Supervisor

SSA Group

Norwalk, CT • On-site

Full-time

Retirement

Posted 6 days ago


SSA Group rating

5.3

Company rating: 5.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

534th of 714 rated retailers


Job description

RETAIL SUPERVISOR
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Title: Retail Supervisor
Reports to: Assistant Retail Operations Manager and Retail Operations Manager
Responsibilities
  • Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.
  • Ensure your locations' team is set with the operation in mind: integrate new team members, supervise assigned personnel, develop, and coach.
  • Remain knowledgeable of and manages in accordance with applicable local, state and federal laws.
  • Maintain a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures.
  • Perform the steps of EXTRA Guest Service to ensure a memorable experience for every guest and client.
  • Support store leadership in all inventory control programs.
  • Ensure all cash handling procedures are in effect at all times.
  • Daily oversight of floor team.
  • Promote positive attitude among teammates and guests.
  • Merchandise product to maximize sales.
  • Fulfill guest's needs quickly and efficiently.
  • Oversee cleanliness of shop and displays.
  • Resolve guest complaints and/or refunds.
  • Manage employee breaks and hours in accordance with State and Federal Labor laws.
  • Achieve sales goals and other metrics.
  • Create and implement daily check-ins, goals, and performance notes with staff.
  • Perform other duties, as the General Manager, Retail Operations Manager or Assistant Retail Operations Manager deems necessary.
  • Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
  • Perform other tasks as deemed necessary.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary

Job Requirements
  • Strong Interpersonal and communication skills, including the ability to articulate to Retail Management, team and guests.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • General problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • POS knowledge.
  • Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Previous Experience
  • One to Two years Retail supervisor experience a plus.
  • Three to Five years Retail background.
  • All education backgrounds eligible.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The People Department reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Eligible for overtime pay.
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts at applicable locations.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Tuition Discount through Partnership College.
  • Up to 8 hours of Bereavement Leave
  • Holiday pay of 1.5x the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
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