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Retail Operations Assistant Jobs in Connecticut (NOW HIRING)

Assistant Retail Operations Manager and Retail Operations Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. * Ensure ...

Our retailers range from small family owned stores to Wholefoods Markets and everything in between ... Operations leadership • Prepares daily detail reports for managers with time and attendance data ...

If you're organized, collaborative, and passionate about retail operations, this is your moment to ... * Assist with visual merchandising Ensure the store reflects Sephora's brand through accurate ...

If you're organized, collaborative, and passionate about retail operations, this is your moment to ... * Assist with visual merchandising Ensure the store reflects Sephora's brand through accurate ...

If you're organized, collaborative, and passionate about retail operations, this is your moment to ... * Assist with visual merchandising Ensure the store reflects Sephora's brand through accurate ...

If you're organized, collaborative, and passionate about retail operations, this is your moment to ... * Assist with visual merchandising Ensure the store reflects Sephora's brand through accurate ...

Retail - Associate

Norwalk, CT · On-site

$15.25 - $17.50/hr

Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager Responsibilities * Fulfill guest's needs quickly and efficiently. * Inform retail leadership in a timely ...

Retail Salesperson

Manchester, CT · On-site

$18.40 - $27.49/hr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs ... Must be able to communicate with and assist customers in the areas of sales and complaints to ...

Retail Salesperson

Enfield, CT · On-site

$18.40 - $27.49/hr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs ... Must be able to communicate with and assist customers in the areas of sales and complaints to ...

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs ... Must be able to communicate with and assist customers in the areas of sales and complaints to ...

Retail Salesperson

Oakville, CT · On-site

$16 - $23.90/hr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs ... Must be able to communicate with and assist customers in the areas of sales and complaints to ...

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Retail Operations Assistant information

See Connecticut salary details

$8

$17

$25

How much do retail operations assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for retail operations assistant in Connecticut is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.66 per hour, depending on experience, location, and employer.

How does a retail operations assistant typically collaborate with other departments within a store?

Retail Operations Assistants frequently interact with various teams, including sales associates, inventory managers, and customer service representatives, to ensure the store runs smoothly. They help coordinate stock replenishment, support promotional activities, and assist with merchandising layouts. Collaboration is key, as these assistants often relay customer feedback to management and help implement new store policies. Strong communication and teamwork skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a retail operations assistant?

To thrive as a Retail Operations Assistant, you need strong organizational skills, attention to detail, and a basic understanding of retail processes, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and Microsoft Office is typically required. Excellent customer service, teamwork, and problem-solving abilities help you stand out in this role. These skills ensure efficient store operations, accurate inventory control, and positive customer experiences, which are vital for retail success.

What is the difference between Retail Operations Assistant vs Retail Sales Associate?

AspectRetail Operations AssistantRetail Sales Associate
Primary FocusSupporting store operations, inventory management, and administrative tasksEngaging with customers, selling products, and providing service
Required SkillsOrganizational skills, basic administrative knowledge, familiarity with retail systemsCustomer service, communication, sales techniques
Work EnvironmentBack-office, stockroom, or store floor support rolesFront-line customer interaction on the sales floor
Common CertificationsNone typically required, but retail or administrative certifications can helpNone typically required, focus on interpersonal skills

While both roles are essential in retail, the Retail Operations Assistant primarily supports store functions behind the scenes, whereas the Retail Sales Associate focuses on direct customer engagement and sales. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the most commonly searched types of Retail Operations jobs in Connecticut? The most popular types of Retail Operations jobs in Connecticut are:
What cities in Connecticut are hiring for Retail Operations Assistant jobs? Cities in Connecticut with the most Retail Operations Assistant job openings:
Infographic showing various Retail Operations Assistant job openings in Connecticut as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,835 per year, or $17.2 per hour.

Retail - Operations Supervisor

SSA Group

Norwalk, CT • On-site

Full-time

Retirement

Re-posted 5 days ago


SSA Group rating

5.5

Company rating: 5.5 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

506th of 732 rated retailers


Job description

RETAIL SUPERVISOR
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Title: Retail Supervisor
Reports to: Assistant Retail Operations Manager and Retail Operations Manager
Responsibilities
  • Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.
  • Ensure your locations' team is set with the operation in mind: integrate new team members, supervise assigned personnel, develop, and coach.
  • Remain knowledgeable of and manages in accordance with applicable local, state and federal laws.
  • Maintain a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures.
  • Perform the steps of EXTRA Guest Service to ensure a memorable experience for every guest and client.
  • Support store leadership in all inventory control programs.
  • Ensure all cash handling procedures are in effect at all times.
  • Daily oversight of floor team.
  • Promote positive attitude among teammates and guests.
  • Merchandise product to maximize sales.
  • Fulfill guest's needs quickly and efficiently.
  • Oversee cleanliness of shop and displays.
  • Resolve guest complaints and/or refunds.
  • Manage employee breaks and hours in accordance with State and Federal Labor laws.
  • Achieve sales goals and other metrics.
  • Create and implement daily check-ins, goals, and performance notes with staff.
  • Perform other duties, as the General Manager, Retail Operations Manager or Assistant Retail Operations Manager deems necessary.
  • Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
  • Perform other tasks as deemed necessary.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary

Job Requirements
  • Strong Interpersonal and communication skills, including the ability to articulate to Retail Management, team and guests.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • General problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • POS knowledge.
  • Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Previous Experience
  • One to Two years Retail supervisor experience a plus.
  • Three to Five years Retail background.
  • All education backgrounds eligible.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The People Department reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Eligible for overtime pay.
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts at applicable locations.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Tuition Discount through Partnership College.
  • Up to 8 hours of Bereavement Leave
  • Holiday pay of 1.5x the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
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