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Retail Operations Manager Jobs in Connecticut (NOW HIRING)

Breitling

Retail Operations Manager

Wilton, CT · On-site

Retail Operations Manager Retail Operations Manager We are a dedicated Squad on a mission to redefine Swiss watchmaking, rooted in our legacy since 1884. Driven by innovation and precision we create ...

PetSmart

Retail Operations Manager

Plainville, CT · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart Careers

Retail Operations Manager

Plainville, CT · On-site

$22.97 - $37.97/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Plainville, CT

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Plainville, CT

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Plainville, CT

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Plainville, CT

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Plainville, CT · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Plainville, CT · On-site

$22.97 - $37.97/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Plainville, CT

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

SSA Group

Retail - Operations Supervisor

Norwalk, CT · On-site

Assistant Retail Operations Manager and Retail Operations Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. * Ensure ...

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Retail Operations Manager information

See Connecticut salary details

$13

$21

$35

How much do retail operations manager jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for retail operations manager in Connecticut is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What are the key skills and qualifications needed to thrive as a Retail Operations Manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What does a Retail Operations Manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by Retail Operations Managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.
More about Retail Operations Manager jobs
What are the most commonly searched types of Retail Operations jobs in Connecticut? The most popular types of Retail Operations jobs in Connecticut are:
What cities in Connecticut are hiring for Retail Operations Manager jobs? Cities in Connecticut with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Connecticut as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,996 per year, or $21.2 per hour.

Retail Operations Manager

Breitling

Wilton, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Retail Operations Manager
Retail Operations Manager
We are a dedicated Squad on a mission to redefine Swiss watchmaking, rooted in our legacy since 1884. Driven by innovation and precision we create timepieces that combine modern-retro design with casual, approachable, and sustainable luxury - powered by passionate teams around the world.
Position Summary:
The retail operations manager will provide operational business support to Retail Director & Store teams. They act as a business partner by providing value-added analysis to facilitate business decisions, support the growth and development of Breitling USA by delivering management control systems, to supervise performance against agreed budgets and to evaluate the standards of business risks management to ensure corporate governance practices and a balanced risks & control environment promoted throughout the organization.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
BUSINESS PARTNER
  • To be a strong partner to the Retail Director in the day to day operational and performance management support
  • Act as guardian of sales plan objectives to monitoring closely the operational expenses versus the authorized budgets and sales performance
  • Ensure that business decisions are taken with consideration for the best possible return on investment.
  • Empower the retail staff with knowledge to improve their KPI's

STORE NETWORK
  • Oversee Retail Sales Analyst in preparing business analysis and reports, regular or upon request of the Retail Director or President of Breitling USA
  • Ensure the smooth day to day running of stores
  • Work closely with other departments on all store new openings, closures, relocations and refurbishment projects
  • Support the store managers with any operational, maintenance or personnel issues
  • Work closely with other departments on the implementation of new systems into the stores, to ensure any and all requirements are fulfilled
  • Work closely with other departments such as Finance and SAV to handle issues that may arise in an efficient way
  • Develop and implement improved procedures and methods of working
  • Provide support and guidance to regional managers
  • Monitor the operational excellence of the stores in line with the corporate targets (for example: KPIs follow up, express training needs, monitor and solve inventory issues)

MANAGEMENT CONTROL SYSTEMS
  • To supervise the implementation of all controls in NA (retail procedures)
  • To ensure security environments well set up, which include security company contracts and arrangement; for both normal business hours and special situations (such as events) CCTV & security alarm management
  • To work alongside and oversee Retail Coordinator to ensure safeguarding of inventory by organizing weekly/monthly/quarterly inventory counts as required
  • To coordinate the control and the follow-up of the stock discrepancies
  • Retail manual: ensure the retail team respects all guidelines
  • To partake in external and internal control audits and manage the subsequent outcome/to do list
  • To assist with the submission of budgets, revisions and strat plans, for Sales, CAPEX and FTE
  • To maintain control of outsourced service professional contracts such as cleaning teams

HUMAN RESOURCES
  • Sales commission calculations
  • To work closely with HR team for any HR related issues

Competencies: To perform the job successfully, an individual should demonstrate the following competencies.
Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Critical Thinking and Analysis - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason in complex situations.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities, required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
  • Strong knowledge and understanding of the operation requirements in luxury goods industry
  • Entrepreneurial mindset
  • Bachelor's Degree
  • 4+ years in retail environments - luxury a plus
  • Use of retail systems and project management
  • Knowledge of SAP a plus
  • Working in a cross functional capacity

Language Ability:
  • Comfortable speaking to end clients; positive and negative reasons
  • Passionate for business and for people
  • Confidence in influencing

Math and Reasoning Ability:
  • Knowledge of retail operations and retail math
  • Basic knowledge of accounting
  • Analytical, precise and process oriented
  • Proactive, persuasive, and diplomatic
  • Organized and detail oriented
  • Results oriented

Software Skills:
  • Use of retail systems and project management
  • Knowledge of SAP a plus

Inclusive Benefits:
We offer a comprehensive range of benefits including:
  • Medical, Dental, and Vision benefits
  • FSA & HSA
  • Group life insurance and disability benefits
  • Paid parental leave and adoption support
  • Wellness and Vision reimbursement
  • Retirement Savings Plan (401k) with company match
  • Paid Time Off
  • Education Assistance
  • Employee Assistance Program
  • Commuter benefits
  • Employee Discount

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit; use hands to hold, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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