Retail Operations Project Manager Jobs in Montreal, QC

Build the Future with Us

Are you passionate about digital transformation and the continuous improvement of IT operations and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Project Manager, you will play a key role in leading strategic initiatives aimed at improving the visibility, performance, and reliability of technology operations.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

As part of the Observability Platforms team, within the Digital Platforms and Software Engineering sector, you will contribute to the transformation and simplification of the organization's technology ecosystem. You will be responsible for the alignment, coordination, and delivery of projects related to observability platforms and practices, including Dynatrace, log management, artificial intelligence, and system monitoring solutions, helping enhance the visibility, performance, and reliability of technology services.

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What You Will Accomplish With Us

As a Project Manager, you will be at the heart of our mission. Here are the key responsibilities:

• Manage the full project lifecycle, from planning to delivery, by developing and maintaining roadmaps aligned with IT priorities and organizational objectives.
• Coordinate teams, partners, and stakeholders to ensure initiative alignment, maintain an integrated view of projects, and facilitate planning and tracking activities.
• Proactively manage risks, issues, and action plans while ensuring value delivery and the achievement of expected outcomes.
• Support project governance by preparing updates for management and leadership committees, producing consolidated views of project progress (status, risks, value), and tailoring communications to stakeholders in accordance with project management standards (aPMO).
• Contribute to resource planning, budget monitoring, and cost optimization, while supporting the transformation of observability practices through the implementation of a unified observability approach, the continuous improvement of monitoring and logging practices, and the identification of continuous improvement opportunities.

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What Could Help You Succeed in This Role

We are looking for someone who:

• Is known for their leadership, ability to influence others, and capacity to mobilize stakeholders in a complex technology environment.
• Stands out for their excellent communication skills, collaborative mindset, and ability to adapt their approach to different audiences.
• Demonstrates strong analytical and problem-solving skills, as well as the ability to effectively manage risks and issues.
• Is recognized for their negotiation skills, conflict management abilities, and capacity to advance initiatives in a transformation context.
• Has a Bachelor's degree in Information Technology or a related field and a minimum of five (5) years of experience in IT project management, ideally within complex technology environments.
• Has an intermediate level of English proficiency, as the role involves collaborating through analyses, summaries, and meetings conducted in English with English-speaking colleagues and partners on a weekly basis.

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Why you'll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence;
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

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Apply now and get ahead of your career, where your talent really belongs!

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Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you!

iA Financial Group

iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we're invested in you.

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.