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Retail Operations Manager Jobs in Michigan (NOW HIRING)

PetSmart

Retail Operations Lead

Livonia, MI · On-site

$14.43 - $20.43/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Saginaw, MI · On-site

$14.43 - $20.43/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart Careers

Retail Operations Lead

Benton Harbor, MI · On-site

$14.43 - $20.43/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Southfield, MI · On-site

$14.25 - $17.25/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Benton Harbor, MI · On-site

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Bloomfield, MI · On-site

$14.43 - $20.43/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Bloomfield Hills, MI

$14.75 - $18/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Saginaw, MI · On-site

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Livonia, MI · On-site

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Saginaw, MI · On-site

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Benton Harbor, MI · On-site

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart Careers

Retail Operations Lead

Saginaw, MI · On-site

$14.43 - $20.43/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Saginaw, MI

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

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All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Michigan

Retail Operations Manager information

See Michigan salary details

$12

$19

$32

How much do retail operations manager jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for retail operations manager in Michigan is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $21.15 per hour, depending on experience, location, and employer.

What is the highest paying job in retail?

The highest paying roles in retail often include senior executive positions such as Chief Executive Officer (CEO) or Chief Operating Officer (COO), which can earn six-figure salaries plus bonuses. Other high-paying roles include regional or district managers overseeing multiple stores, especially in large retail chains, and require strong leadership, strategic planning, and extensive experience.

How much is the salary of an operations manager?

The salary of a Retail Operations Manager typically ranges from $50,000 to $100,000 annually, depending on experience, location, and the size of the retail organization. Many roles also include bonuses and benefits, and strong leadership and organizational skills are important for success in this position.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What does an operations manager do in a retail store?

A retail operations manager oversees daily store activities, including staff management, inventory control, sales performance, and customer service. They ensure the store runs efficiently, meet sales targets, and adhere to company policies, often using tools like POS systems and reporting software.

What are the key skills and qualifications needed to thrive as a Retail Operations Manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What does a Retail Operations Manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by Retail Operations Managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What are the 5 S's of retail operations?

The 5 S's of retail operations are Sort, Set in order, Shine, Standardize, and Sustain. These principles help retail managers and staff maintain an organized, efficient, and clean store environment, which is essential for smooth daily operations and excellent customer service.
More about Retail Operations Manager jobs
What are the most commonly searched types of Retail Operations jobs in Michigan? The most popular types of Retail Operations jobs in Michigan are:
What cities in Michigan are hiring for Retail Operations Manager jobs? Cities in Michigan with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Scuba Experience Manager (Retail & Operations)

Scuba Experience Manager (Retail & Operations)

Diventures

Battle Creek, MI • On-site

$45K - $50K/yr

Full-time

Posted 19 days ago

Diventures rating

5.1

Company rating: 5.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

157th of 194 rated education and training

Job description

Diventures is the nation's largest network of local dive shops and swim schools. Founded in Omaha, Nebraska, in 2009, we provide water safety education, scuba training, dive gear sales and service, as well as group and private dive travel. We're looking for a Scuba Experience Manager for our store in Battle Creek, Michigan to lead store operations and build our thriving diving community.

We are a mission-driven company committed to great customer service and creating safety and fun in and around the water. The Scuba Experience Manager works closely with our customers, Diventures team members, and Diventures dive professionals to maximize both the impact and business results of our store. The Scuba Experience Manager is responsible for all operations of the facility. This role contributes to the success of Diventures by consistently building positive experiences and lasting relationships with our customers through high-touch, high-communication, personalized customer service.

Responsible for the performance of the scuba, retail, and travel programs at their location, the Scuba Experience Manager reports to the Area Director and works to optimize the income and profit generation of these revenue streams through the hiring, training and leading of a small team of retail salespeople and a larger team of contracted dive professionals in delivering a consistently exceptional Diventures customer experience.

To be successful in their role, the Scuba Experience Manager must successfully lead their team in driving the acquisition, conversion, and retention of scuba and travel customers while operating a safe, clean, and well-merchandised retail training center. The Scuba Experience Manager also collaborates continuously with the Scuba Program Director, Merchant Director, and Travel Director in the effective planning and execution of all aspects of the scuba, retail, and travel experience in their location.

In addition to direct customer service (about half of their time is spent on the retail floor), the Scuba Experience Manager is responsible for ensuring effective course scheduling, Try Scuba conversion, equipment sales, instructor scheduling, product merchandising, inventory management, scuba equipment service, and the store rental program.

The Scuba Experience Manager must generate excitement for the scuba world to customers and Diventures team members to drive acquisition. The Scuba Experience Manager will work closely with the Scuba Program Director and the Area Director to proactively develop new Dive Professionals and ensure effective succession planning. The Scuba Experience Manager keeps up to date with and maintains all industry safety and training standards for all pool and off-site diving operations.

Key Attributes of the Successful Diventures Scuba Experience Manager

  • Customer Service Mindset
  • Servant Leader
  • Sense of Urgency
  • Initiative
  • Engaging
  • Clear Communicator
  • Tenacity
  • Effective Time Manager
  • Positive and Professional Image
  • Business Acumen
  • Positive Mindset
  • Command
  • Collaboration
  • Problem Solver

Required Competencies

  • Demonstrable relevant experience in the successful leading of customer-focused teams: prospecting, recruiting, interviewing, selection, training, performance coaching, performance management, and separation.
  • Successful sales leadership experience across varied media: in-person, over the phone, and in writing (email, letters, etc.)
  • Experience in efficient resource and financial management: revenue, margin, payroll, expenses.
  • Strong preference will be given to those with scuba experience or dive professional certifications