The Operations Coordinator supports the daily operations of the Culver Eagle Outfitters across multiple retail locations and online channels. This position assists with sales performance, operational execution, and retail clerk oversight while providing leadership for part-time and seasonal employees. The role also supports retail systems functionality and is responsible for the setup and operational execution of seasonal store locations (Culver Museum & Gift Shop and Woodcraft Eagle Outpost).
Operational & Supervisory
โข ย ย Assist in overseeing day-to-day operations across all store locations and online channelsย
โข ย ย Supervise and coordinate seasonal and part-time employees, including scheduling and daily oversightย
โข ย ย Support opening and closing responsibilitiesย
โข ย ย Provide customer service to students, faculty, staff, and other stakeholders
โข ย ย Train and supervise staff
Sales & Business Operations
โข ย ย Monitor sales trends and seasonal demand to support inventory planning and operational decisionsย
โข ย ย Identify slow-moving products and recommend markdown or promotional strategiesย
โข ย ย Assist with ordering weekly and high-turnover merchandise (e.g., food, beverages, personal care items)ย
โข ย ย Prepare month-end reporting for Retail Manager and provide recommendations for operational improvementsย
โข ย ย Analyze customer purchasing behavior to support targeted promotionsย
โข ย ย Evaluate pricing strategies in collaboration with Retail Managerย
Systems & Technical Coordination
โข ย ย Monitor and troubleshoot point-of-sale (POS) and e-commerce system issuesย
โข ย ย Coordinate with Technical Services and vendors to resolve system-related concernsย
โข ย ย Support system accuracy, functionality, and day-to-day usability across store operationsย
Seasonal & Multi-Location Operations
โข ย ย Lead the setup, merchandising, and operational readiness of seasonal retail locations, including inventory transfer and coordination of product flowย
โข ย ย Support execution of retail operations across multiple locations and special eventsย
Compliance & Process Support
โข ย ย Ensure compliance with safety, loss-prevention, and inventory control practicesย
โข ย ย Assist with implementing and developing policies and proceduresย
โข ย ย Assist with preparation for cycle counts and physical inventoriesย
โข ย ย Maintain store standards, organization, and cleanlinessย
Other Duties
โข ย ย Perform cash register duties as required.
โข ย ย May be asked to work other campus store locations and events.
โข ย ย Occasional evenings and weekends required based on operational needs.
REQUIREMENTS: A bachelor's degree in business, finance, marketing or equivalent experience is required. It is preferred that candidates have experience in retail analytics, inventory management, or business intelligence. Experience using Shopify is desired. Must have excellent administrative, organizational, and problem-solving skills, and highly developed computer skills. An aptitude for numbers, safe cash handling procedures, and a demonstrated ability to build relationships using vital customer service and communication skills are essential to success in this position. This position requires the ability to lift 50 pounds frequently.