SUMMARY The Retail Operations Manager supports and assists the Director of Retail Operations with all operations of the store including merchandising, replenishment of the Team Store and other retail ...
SUMMARY The Retail Operations Manager supports and assists the Director of Retail Operations with all operations of the store including merchandising, replenishment of the Team Store and other retail ...
SUMMARY The Retail Operations Manager supports and assists the Director of Retail Operations with all operations of the store including merchandising, replenishment of the Team Store and other retail ...
New
SUMMARY The Retail Operations Manager supports and assists the Director of Retail Operations with all operations of the store including merchandising, replenishment of the Team Store and other retail ...
New
Retail Operations Lead
Greenfield, IN · On-site
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Greenfield, IN · On-site
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$14.25 - $17.50/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$14.25 - $17.50/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Elkhart, IN · On-site
$14.75 - $18/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Elkhart, IN · On-site
$14.75 - $18/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Greenfield, IN · On-site
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Greenfield, IN · On-site
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Elkhart, IN · On-site
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Elkhart, IN · On-site
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Evansville, IN · On-site
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Evansville, IN · On-site
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$15 - $18.25/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$15 - $18.25/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$14.25 - $17.50/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$14.25 - $17.50/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$15 - $18.25/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$15 - $18.25/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Fort Wayne, IN · On-site
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Fort Wayne, IN · On-site
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Fort Wayne, IN · On-site
$14.25 - $17.50/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Fort Wayne, IN · On-site
$14.25 - $17.50/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Fort Wayne, IN · On-site
$14.25 - $17.50/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Fort Wayne, IN · On-site
$14.25 - $17.50/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$14.75 - $18/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$14.75 - $18/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Fort Wayne, IN · On-site
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
Fort Wayne, IN · On-site
$13.65 - $19.15/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$15 - $18.25/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Retail Operations Lead
$15 - $18.25/hr
Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.
Director Retail Operations information
See Indiana salary details
$21.4K - $35.5K
3% of jobs
$35.5K - $49.5K
6% of jobs
$61.7K is the 25th percentile. Wages below this are outliers.
$49.5K - $63.6K
18% of jobs
$63.6K - $77.6K
14% of jobs
$77.6K - $91.7K
5% of jobs
The median wage is $95.5K / yr.
$91.7K - $105.8K
14% of jobs
$115.8K is the 75th percentile. Wages above this are outliers.
$105.8K - $119.8K
21% of jobs
$119.8K - $133.9K
1% of jobs
$133.9K - $147.9K
11% of jobs
$147.9K - $162K
6% of jobs
$162K - $176K
1% of jobs
$21.4K
$96.7K
$176K
How much do director retail operations jobs pay per year?
As of Jun 10, 2026, the average yearly pay for director retail operations in Indiana is $96,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $114,200.00 per year, depending on experience, location, and employer.
What does a Director of Retail Operations do?
A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.
What are the key skills and qualifications needed to thrive as a Director of Retail Operations, and why are they important?
To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.
What is the difference between Director Retail Operations vs Retail Store Manager?
| Aspect | Director Retail Operations | Retail Store Manager |
|---|---|---|
| Responsibilities | Oversees multiple stores, develops strategies, manages regional teams | Manages daily store operations, staff, and sales at a single location |
| Required Credentials | Bachelor's degree, experience in retail management, leadership skills | High school diploma or equivalent, retail management experience often preferred |
| Work Environment | Corporate offices, regional meetings, travel between stores | On-site at individual retail stores |
| Industry Usage | Common in large retail chains and corporations | Common in all retail store settings, from small to large chains |
The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.
What are the main challenges a Director of Retail Operations typically faces when managing multiple store locations?
A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.
What are the most commonly searched types of Retail Operations jobs in Indiana? The most popular types of Retail Operations jobs in Indiana are:
What are popular job titles related to Director Retail Operations jobs in Indiana? For Director Retail Operations jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Director Retail Operations jobs in Indiana look for? The top searched job categories for Director Retail Operations jobs in Indiana are:
What cities in Indiana are hiring for Director Retail Operations jobs? Cities in Indiana with the most Director Retail Operations job openings:
Part-time
Posted 6 days ago
Job description
SUMMARY
The Retail Operations Manager supports and assists the Director of Retail Operations with all operations of the store including merchandising, replenishment of the Team Store and other retail locations, assisting in daily warehouse and e-commerce operations. This position also leads all people operations, including staffing, scheduling, recruiting, department onboarding, and training to ensure a high-performing and well-supported team.
ESSENTIAL DUTIES / RESPONSIBILITIES
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
PHYSICAL AND ENVIRONMENTAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to:
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.
The Retail Operations Manager supports and assists the Director of Retail Operations with all operations of the store including merchandising, replenishment of the Team Store and other retail locations, assisting in daily warehouse and e-commerce operations. This position also leads all people operations, including staffing, scheduling, recruiting, department onboarding, and training to ensure a high-performing and well-supported team.
ESSENTIAL DUTIES / RESPONSIBILITIES
- Serve as Game Night/Event Manager as assigned, including ensuring appropriate staffing levels, coverage, breaks, sales reconciliation, and proper store close at the end of the event.
- Responsible, in partnership with the Director of Retail Operations, for supporting the operations of retail store(s) and warehouses.
- Responsible, in partnership with the Director of Retail Operations, for all people operations, including recruiting, interviewing, department onboarding, and training for part-time team members.
- Develop and manage monthly and event-based schedules, ensuring alignment with labor budgets.
- Assist with coordination of outbound e-commerce shipments and oversight of the .com fulfillment process, including leading a team of part-time staff to ensure efficiency and accuracy in order fulfillment.
- Utilize key retail systems, including Retail Cloud, RFID checkout, Shopify, ShipStation, and Microsoft Excel.
- In collaboration with retail leadership, ensure timely and accurate completion of all store reports.
- Maintain the highest level of customer service through the Elevate program across all locations, both personally and through effective staff management.
- In every position, each employee is expected to align with PS&E's mission and core values along while actively participating in company-sponsored community outreach programs.
- Other duties as assigned.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
- Minimum of three years experience in retail operations and one year in a supervisory role required.
- Bachelor's degree in business, retail management, or related field preferred; equivalent experience will be considered
- Experience in recruiting, interviewing, and hiring processes preferred.
- Experience leading training programs, onboarding, and employee development initiatives preferred.
- Proven ability to manage day-to-day retail operations, ensuring efficiency, accuracy, and a high level of execution.
- Experience supporting or leading merchandising, inventory, and sales floor operations.
- Ability to analyze sales performance, inventory levels, and operational data to inform decision-making.
- Strong leadership and team management skills with the ability to motivate and develop staff.
- Excellent communication and interpersonal skills.
- Demonstrated problem-solving and decision-making ability in a fast-paced environment.
- Ability to analyze and maintain accurate inventory levels and reduce shrink.
- Good understanding of retail math concepts and calculations.
- Proficiency in Microsoft Excel and retail systems (POS, RF scanners, Shopify, etc.).
PHYSICAL AND ENVIRONMENTAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to:
- Stand
- Walk
- Reach
- Lift
- Move heavy objects
- Use credit card machines
- Use telephone
- Use 10 key calculator
- Use computer
- Use cash register
- Speak, hear and write
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the office work environment is usually moderate.
- The noise level in Gainbridge Fieldhouse/game environment is usually loud.
- The stress level may become high during certain
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.