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Director Retail Operations Jobs in Indiana (NOW HIRING)

PetSmart Careers

Retail Operations Lead

Evansville, IN

$13.65 - $19.15/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Indianapolis, IN

$14.75 - $18.25/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Fort Wayne, IN

$14.25 - $17.50/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart Careers

Retail Operations Lead

Indianapolis, IN

$13.65 - $19.15/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Indianapolis, IN · On-site

$13.65 - $19.15/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Evansville, IN

$13.50 - $16.50/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart Careers

Retail Operations Lead

Fort Wayne, IN

$13.65 - $19.15/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Fort Wayne, IN

$14.25 - $17.50/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Indianapolis, IN · On-site

$14.75 - $18.25/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Evansville, IN · On-site

$13.50 - $16.50/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Fort Wayne, IN · On-site

$13.65 - $19.15/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart Careers

Retail Operations Lead

Fort Wayne, IN · On-site

$13.65 - $19.15/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Indianapolis, IN · On-site

$14.75 - $18.25/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Fort Wayne, IN

$14.25 - $17.50/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... No direct reports, however, are expected to guide and support the development of other associates.

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Showing results 1-20

All JobsRetail Operations JobsDirector Retail Operations JobsDirector Retail Operations Jobs in Indiana

Director Retail Operations information

See Indiana salary details

$21.4K

$96.7K

$176K

How much do director retail operations jobs pay per year?

As of Jul 6, 2026, the average yearly pay for director retail operations in Indiana is $96,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $114,200.00 per year, depending on experience, location, and employer.

What does a Director of Retail Operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a Director of Retail Operations, and why are they important?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the main challenges a Director of Retail Operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.
What are the most commonly searched types of Retail Operations jobs in Indiana? The most popular types of Retail Operations jobs in Indiana are:
What are popular job titles related to Director Retail Operations jobs in Indiana? For Director Retail Operations jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Director Retail Operations jobs in Indiana look for? The top searched job categories for Director Retail Operations jobs in Indiana are:
What cities in Indiana are hiring for Director Retail Operations jobs? Cities in Indiana with the most Director Retail Operations job openings:
Director Retail Operations jobs near you
Infographic showing various Director Retail Operations job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $96,692 per year, or $46.5 per hour.
Director Retail Operations

Director Retail Operations

Farm Credit Mid-America

Kokomo, IN • On-site

$91K - $200K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Farm Credit Mid-America is a financial services cooperative serving financial needs of farmers and rural residents in Arkansas, Indiana, Kentucky, Missouri, Ohio, and Tennessee. Our purpose is to secure the future of rural communities and agriculture. We are passionate about serving the needs of our rural communities and creating positive customer experiences.

Farm Credit Mid-America is a great place to work! We have been named as a Best Places to Work in Kentucky for the past 14 years. At Farm Credit Mid-America we put our customers and team members at the heart of all we do.  

SCHEDULE:  Full Time, Onsite 
TRAVEL REQUIRED:  50% - 75% 

Compensation: The salary range for this position is estimated to be $91,854.00 - $200,929.00 annualized, which reflects the company's current estimate of the potential compensation range at the time of posting. This salary range reflects the anticipated compensation for this position and represents one component of the total rewards package. Final compensation will be determined based on factors such as experience, skills, education, qualifications, and allotted budget. The organization offers a comprehensive benefits program as part of its overall compensation strategy, and salary ranges are reviewed periodically to remain aligned with market conditions.

Benefits At A Glance

  • Eligible team members have access to a comprehensive benefits package that includes:
  • Medical, dental, and vision insurance 
  • Well-being and fitness reimbursement programs 
  • Paid vacation, sick leave, and holidays 
  • 401(k) plan with company contributions and matching opportunities 
  • Paid parental leave
  • Short-term and long-term disability coverage 
  • Tuition reimbursement and professional development programs 
  • Community involvement and volunteer opportunities 
  • Variable compensation opportunities for eligible positions
About Our Opportunity

The Director Retail Operations leads retail operations across multiple locations to deliver a consistent, customer-centric service experience that supports sales and lending performance. The DRO enhances operational effectiveness by streamlining workflows, reinforcing process consistency, and strengthening team capability to support execution across the retail network.

This role provides operational leadership for a defined function, aligning work with organizational goals and priorities. They build strong partnerships, lead complex initiatives, and create clarity for their teams. Directors foster a coaching culture, develop talent, and promote collaboration to advance shared outcomes across the Association.

How You Will Spend Your Time
  • Aligns and optimizes retail operations workflows and processes to support efficient, consistent delivery of sales and lending activities across locations.
  • Establishes, monitors, and enforces operating standards, procedures, and controls to ensure compliance with regulatory requirements and internal policies.
  • Conducts loan reviews and evaluates findings to strengthen operational performance and inform decision-making and leader feedback.
  • Coordinates cross-functional execution of retail initiatives to improve customer experience, operational consistency, and performance outcomes.
  • Leads and develops retail operations team members across assigned markets, driving capability, engagement, and accountability for results within the function.
  • Cultivates external and industry relationships to share best practices, strengthen market insight, and enhance organizational reputation.
  • Provides clear goals, plans, and expectations that translate strategy into action.
  • Leads complex initiatives that improve performance, quality, or innovation.
  • Develops team members through coaching, feedback, and accountability.
  • Builds strong partnerships across the Association resulting in alignment and coordinated execution.
  • Exercises sound judgment to balance business needs, risk, and customer impact.
Education & Experience
  • Bachelor's Degree with 5 years relevant experience.
Mental & Physical Requirements

While performing the responsibilities of this role, team members typically sit for extended periods, use hands for computer and office tasks, and communicate verbally. Standing or walking may be required on a frequent basis, with occasional reaching, lifting, or moving items weighing up to ten pounds. Vision requirements include close and distance vision. The work environment generally involves a moderate noise level.

This role requires sustained mental focus, problem-solving, and the ability to manage multiple tasks, with extended computer use common. Some positions may include additional physical or mental requirements related to driving, such as holding a valid driver's license and the ability to travel long distances.

Reasonable accommodations will be considered to enable individuals to perform the essential functions of the role.

Farm Credit Mid-America provides a competitive total rewards package to our team members. This includes an award winning 401(k) Plan. Our Health and Financial wellness benefits provide safety, security and peace of mind for you and your family.  Here is a highlight of our Total Rewards and Benefits.

Farm Credit Mid-America is an equal opportunity employer, and all applicants will receive consideration for employments without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other category protected by law.

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