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Retail Office Manager Jobs (NOW HIRING)

WSFS Bank

Retail Office Manager

Hockessin, DE · On-site

$64K - $105K/yr

Retail Office Manager II At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully ...

Wsfsbank

Retail Office Manager

Hockessin, DE · On-site

$64K - $105K/yr

The Retail Office Manager II will be responsible for achieving branch growth and service goals, while also having responsibility for leading and coaching a team of sales and service professionals to ...

WSFS Bank

Retail Office Manager

Hockessin, DE · On-site

$64K - $105K/yr

The Retail Office Manager II will be responsible for achieving branch growth and service goals, while also having responsibility for leading and coaching a team of sales and service professionals to ...

WSFS Bank

Retail Office Manager

Hockessin, DE · On-site

$64K - $105K/yr

The Retail Office Manager II will be responsible for achieving branch growth and service goals, while also having responsibility for leading and coaching a team of sales and service professionals to ...

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Retail Office Manager information

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How much do retail office manager jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for retail office manager in the United States is $23.39, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $23.08 per hour, depending on experience, location, and employer.

How does a Retail Office Manager typically collaborate with other departments within a store?

A Retail Office Manager plays a central role in facilitating communication and coordination between various departments, such as sales, inventory, human resources, and customer service. They often act as a liaison, ensuring that operational procedures are followed and that information flows smoothly between front-line staff and upper management. This collaboration is key to resolving issues quickly, supporting promotional activities, and maintaining efficient store operations. Regular meetings, cross-departmental reporting, and shared goal-setting are common ways a Retail Office Manager engages with other teams.

What is the highest paying job in retail?

In retail, executive roles such as Vice President of Retail or Chief Operating Officer typically have the highest salaries, often exceeding six figures annually. These positions require extensive experience, leadership skills, and strategic planning, and they oversee large teams and store networks.

What duties does an office manager do?

An office manager oversees daily operations, manages staff, handles administrative tasks, maintains office supplies, and ensures efficient workflow. They often coordinate communication, implement policies, and may use office management software to streamline processes.

How much do retail managers earn?

Retail office managers typically earn between $40,000 and $70,000 annually, depending on experience, location, and the size of the store or company. Higher salaries are common in larger retail chains or in regions with a higher cost of living, and management skills in inventory, staff supervision, and customer service are essential for earning potential.

What are the key skills and qualifications needed to thrive as a Retail Office Manager, and why are they important?

To thrive as a Retail Office Manager, you need strong organizational skills, retail operations knowledge, and experience in administrative support, typically with a background in business or retail management. Familiarity with point-of-sale (POS) systems, inventory management software, and office productivity tools is often required. Leadership, effective communication, and problem-solving are vital soft skills for managing staff and customer interactions. These competencies ensure smooth store operations, efficient team coordination, and excellent customer service, all of which drive business success.

What is the difference between Retail Office Manager vs Retail Store Supervisor?

AspectRetail Office ManagerRetail Store Supervisor
Primary FocusManaging administrative functions, staff scheduling, and office operationsOverseeing daily store activities, sales, and customer service
Work EnvironmentOffice setting within retail stores or corporate officesRetail store floor and customer interaction areas
Required CredentialsTypically requires retail management experience, possibly a degree in business or related fieldExperience in retail sales and supervisory roles, often on-the-job training
Employer UsageUsed by retail chains with multiple locations to manage administrative tasksUsed by retail stores to supervise staff and sales operations

The Retail Office Manager focuses on administrative and office-related tasks within a retail environment, while the Retail Store Supervisor manages daily store operations and staff on the sales floor. Both roles are essential for retail success but differ in scope and environment.

What are Retail Office Managers?

Retail Office Managers are professionals responsible for overseeing the administrative and operational functions of a retail store's office. They manage tasks such as scheduling staff, handling payroll, maintaining inventory records, and ensuring that financial procedures are followed. Retail Office Managers also serve as a point of contact between store employees, management, and external vendors. Their work is essential for keeping the store organized and running efficiently. Strong organizational, communication, and problem-solving skills are important for success in this role.

Which retail store pays managers the most?

Retail office managers at large or high-end stores, such as luxury brands or major department stores, tend to earn the highest salaries. Compensation varies based on store size, location, and experience, with some earning over $70,000 annually. Factors like leadership skills and familiarity with retail management software can also influence pay.
What cities are hiring for Retail Office Manager jobs? Cities with the most Retail Office Manager job openings:
What are the most commonly searched types of Retail Office jobs? The most popular types of Retail Office jobs are:
Who are the top companies hiring for Retail Office Manager jobs? The top employers for Retail Office Manager jobs are:
What states have the most Retail Office Manager jobs? States with the most job openings for Retail Office Manager jobs include:
Retail Office Manager jobs near you
Infographic showing various Retail Office Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,652 per year, or $23.4 per hour.
Retail Office Manager

Retail Office Manager

WSFS Bank

Hockessin, DE • On-site

$64K - $105K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Retail Office Manager II

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it's our mission and our purpose.

The Retail Office Manager II will be responsible for achieving branch growth and service goals, while also having responsibility for leading and coaching a team of sales and service professionals to meet or exceed all set Bank growth and service targets. This role will be responsible for observing branch activities and behaviors while ensuring that they align with Bank's strategy. The incumbent will provide day-to-day management and coaching for a team of 5 – 12 branch Associates, which will include staffing decisions, performance appraisals, training, promotions, salary recommendations, and consistent coaching and feedback. The Retail Office Manager will also provide administrative control over the functions of the office, including but not limited to branch budgeting, branch profitability management, and critical operational duties to ensure branch compliance.

This role will oversee activities in order to promote the growth of the branch office and attract new business which includes recognizing opportunities for cross-selling and developing Associates to maximize selling and service skills. The Retail Office Manager will be empowered to make sound business decisions that are mutually beneficial for both the customer as well as the bank.

The incumbent must be flexible with scheduling. The schedule is a 40-hour work week including 2-3 Saturdays a month. This schedule can change at any time based on business needs.

Minimum Qualifications:

  • Must have a Bachelor's degree or equivalent experience in retail banking.
  • Must have a minimum of 5 years of management or supervisory experience in a retail banking environment.
  • Must have previous extensive business development experience with a proven successful track record.
  • Previous experience in branch operations, including procedures, policies, control, and regulations is required.
  • Must have a strong knowledge of deposit and retail loan products; familiarity with business lending products.
  • Must have knowledge of financial fundamentals, including computation of interest and monthly payments.
  • Strong coaching, development skills and a degree of creativity are required.
  • Must possess a strong knowledge of teller operations and processing.
  • Strong verbal and written communication skills and presentation skills are required.
  • Must be proficient in basic computer skills.

Salary Range:

$64,491.00 - $105,949.50

Individual base pay may vary on additional factors such as the candidate's experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.

In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate's location and employment status. For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com.

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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