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Retail Office Manager Jobs in Michigan (NOW HIRING)

Walker Surgical Center

Office Manager

Lansing, MI · On-site

An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and ...

Walker Surgical Center

Office Manager

Saline, MI · On-site

An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and ...

Clarkson Eyecare

Office Manager

Lansing, MI · On-site

SUMMARY An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and ...

Clarkson Eyecare

Office Manager

Lansing, MI · On-site

SUMMARY An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and ...

Bay Mills Indian Community

Office Manager

Brimley, MI · On-site

... for retail, cultivation, distribution, and general operations. 10. Assist with payroll ... in office management or similar field required. 5. Must pass all required background checks. 6. ...

Bay Mills Indian Community

Office Manager

Brimley, MI · On-site

... for retail, cultivation, distribution, and general operations. 10. Assist with payroll ... in office management or similar field required. 5. Must pass all required background checks. 6. ...

Clarkson Eyecare

Office Manager

Saline, MI · On-site

Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where ...

Clarkson Eyecare

Office Manager

Saline, MI · On-site

Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where ...

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Retail Office Manager information

See Michigan salary details

$14

$20

$25

How much do retail office manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for retail office manager in Michigan is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $20.10 per hour, depending on experience, location, and employer.

What is a retail office manager?

Retail Office Managers are professionals responsible for overseeing the administrative and operational functions of a retail store's office. They manage tasks such as scheduling staff, handling payroll, maintaining inventory records, and ensuring that financial procedures are followed. Retail Office Managers also serve as a point of contact between store employees, management, and external vendors. Their work is essential for keeping the store organized and running efficiently. Strong organizational, communication, and problem-solving skills are important for success in this role.

How does a retail office manager typically collaborate with other departments within a store?

A Retail Office Manager plays a central role in facilitating communication and coordination between various departments, such as sales, inventory, human resources, and customer service. They often act as a liaison, ensuring that operational procedures are followed and that information flows smoothly between front-line staff and upper management. This collaboration is key to resolving issues quickly, supporting promotional activities, and maintaining efficient store operations. Regular meetings, cross-departmental reporting, and shared goal-setting are common ways a Retail Office Manager engages with other teams.

What are the key skills and qualifications needed to thrive as a retail office manager, and why are they important?

To thrive as a Retail Office Manager, you need strong organizational skills, retail operations knowledge, and experience in administrative support, typically with a background in business or retail management. Familiarity with point-of-sale (POS) systems, inventory management software, and office productivity tools is often required. Leadership, effective communication, and problem-solving are vital soft skills for managing staff and customer interactions. These competencies ensure smooth store operations, efficient team coordination, and excellent customer service, all of which drive business success.

What is the difference between Retail Office Manager vs Retail Store Supervisor?

AspectRetail Office ManagerRetail Store Supervisor
Primary FocusManaging administrative functions, staff scheduling, and office operationsOverseeing daily store activities, sales, and customer service
Work EnvironmentOffice setting within retail stores or corporate officesRetail store floor and customer interaction areas
Required CredentialsTypically requires retail management experience, possibly a degree in business or related fieldExperience in retail sales and supervisory roles, often on-the-job training
Employer UsageUsed by retail chains with multiple locations to manage administrative tasksUsed by retail stores to supervise staff and sales operations

The Retail Office Manager focuses on administrative and office-related tasks within a retail environment, while the Retail Store Supervisor manages daily store operations and staff on the sales floor. Both roles are essential for retail success but differ in scope and environment.

Is a retail office manager an entry level position?

A retail office manager is typically not an entry-level position; it usually requires previous experience in retail or office administration, along with skills in leadership, organization, and communication. Many employers prefer candidates with several years of related work experience and sometimes relevant certifications or training. Entry-level roles in retail may include assistant or associate positions, but management roles generally require proven competency and industry knowledge.

What cities in Michigan are hiring for Retail Office Manager jobs?

Cities in Michigan with the most Retail Office Manager job openings:

Retail Office Manager jobs near you
Infographic showing various Retail Office Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,405 per year, or $20.4 per hour.

SVS Vision- Retail Assistant Manager - Gaylord, MI

SVS Vision, Inc.

Gaylord, MI • On-site

$15 - $20.25/hr

Full-time

Re-posted 17 days ago

SVS Vision rating

8.1

Company rating: 8.1 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

4th of 40 rated optical retailers

Job description

POSITION SUMMARY:

Assist the Retail Office Manager in the day-to-day operations of the store. Perform store functions including dispensing of eyewear, patient care, setting performance goals and delivering financial performance. Under direction of the Retail Office Manager, assist with hiring, training, coaching and performance management of store team. Lead team in Retail Office Manager’s absence.

DUTIES AND RESPONSIBILITIES:

LEADERSHIP

  • Assist with hiring, developing, training and managing associate performance
  • Assist with store scheduling
  • Ensure store is compliant with all company HR policies and practices as well as federal and state laws and regulations
  • Communicate effectively with team to ensure knowledge of company initiatives, processes and key associate information

DRIVE BUSINESS

  • Lead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results
  • Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives
  • Act with urgency to complete tasks and respond to patients and customers
  • Drive optical initiatives through team by planning and scheduling appropriately
  • Identify opportunities to grow business
  • Develop business plans and follow up on actions to drive profitable sales

CUSTOMER SERVICE AND PATIENT CARE

  • Provide and continuously model excellent customer service in all customers

interactions

  • Partner with Retail Office Manager to provide appropriate direction and feedback to the team related to customer service
  • Dispense eyewear according to professional standards
  • Partner with Retail Office Manager to perform key-carrier tasks including opening/closing the store, cash office, committing payroll and responding to alarm calls

CAREER PROGRESSION

  • Act on feedback from Retail Office Manager and District/Market Manager toward continuous improvement and preparation for future Retail Office Manager openings

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

  • ABO/SVS Certification required within 12 months of hire/promotion
  • High School Graduate or equivalent
  • Optician experience desired
  • Supervisory experience with strong customer service focus (preferably in an

optical store or retail setting)

  • Able to analyze and solve issues of varied scope: able to act decisively to implement solutions
  • Solid organizational and planning skills
  • Able to continuously monitor progress in relation to goal attainment
  • Able to analyze financial data, recognize opportunities for improvement and formulate plans to address.
  • Able to set impactful goals and motivate team to deliver results
  • Able to multi-task and remain flexible in an ever-changing environment
  • Demonstrate commitment to provide great customer service
  • Solid computer knowledge to include Microsoft Office Suite of programs

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

  • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
  • Able to read and write at a high school graduate level
  • Able to sit or stand for extended periods of time
  • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
  • Ability to lift 10 to 20 pounds
  • Ability to see (Near, Distance, Color, and Depth Perception)
  • Manual and finger dexterity, as well as hand/arm steadiness
  • Ability to grip and hold items
  • Good eye and hand coordination
  • Demonstrate physical agility (bending, twisting, reaching and pulling)
  • Able to operate a cash register, various optical equipment and tools
  • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
  • Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

What SVS Vision employees say

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