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Retail General Manager Jobs (NOW HIRING)

Pilot Company

Retail General Manager - Trainee

AL · On-site

$54K - $80K/yr

The Retail General Manager will also be: * Ensuring that customer expectations are met * Conducting meetings with subordinate employees * Maintaining effective vendor relationships As a Retail ...

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$30K

$64.5K

$94K

How much do retail general manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for retail general manager in the United States is $64,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a retail general manager?

Retail General Managers are responsible for overseeing the daily operations of retail stores or chains. Their duties include managing staff, ensuring excellent customer service, monitoring sales performance, and implementing company policies. They also handle budgeting, inventory control, and strategies to increase profitability. Retail General Managers play a key role in driving store success and maintaining a positive work environment.

What does a retail general manager do?

A Retail General Manager is responsible for both the day-to-day running of the store and the execution of long-term business strategies. Balancing these aspects often involves delegating daily tasks—such as inventory management, staff scheduling, and customer service oversight—to department managers or team leads, which frees up time for analyzing sales trends, setting performance goals, and developing marketing initiatives. Effective communication and time management are crucial, as GMs must regularly meet with their teams to ensure alignment on immediate priorities while also focusing on broader objectives like revenue growth and customer satisfaction. This dual focus is key to both smooth store operations and sustained business success.

What are the key skills and qualifications needed to thrive as a retail general manager?

To thrive as a Retail General Manager, you need strong leadership, business acumen, inventory management skills, and a background in retail operations, often supported by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory tracking software, and sales analytics tools is typically required. Outstanding communication, problem-solving, and team-motivation skills help set top performers apart in this role. These skills and qualities are crucial for optimizing store performance, delivering excellent customer service, and effectively leading teams to achieve business goals.
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Retail General Manager jobs near you
Infographic showing various Retail General Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $64,469 per year, or $31 per hour.

Retail General Manager

Loves Travel Stops & Country Store

Polk City, FL

$50K - $64K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Love's Travel Stops rating

5.9

Company rating: 5.9 out of 10

Based on 797 frontline employees who took The Breakroom Quiz

395th of 731 rated retailers

Job description

Req ID: 487831  

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately * Profit Sharing - Love's Shares

Welcome to Love's!

At Love's, The Retail General Manager plays a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted retail customer service center. Retail General Managers will lead staff, including Operations Managers and Assistant Managers, to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the retail industry and ready to make a difference.

Job Functions:

  • Ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
  • Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
  • Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
  • Work alongside team members to train and develop in order to maximize customer service expectations.
  • Understand financial reporting, which includes profit and loss statements to affect business changes and capitalize on opportunities.
  • Addressing customer feedback and working to improve the overall experience.

Requirements:

  • 2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management.
  • 2+ years' experience managing operations with annual sales volume of $2+ million
  • 2+ years' experience deciphering and impacting budgets and P&L statements
  • 2+ years' experience supervising and training 10+ employees
  • Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical. 

 

Skills and Demands:

  • Excellent communication and interpersonal skills with a customer satisfaction focus.
  • Strong organizational and multitasking abilities with attention to detail.
  • Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
  • Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Our Culture: 

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

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